Wow. So great and helpful. Steve was great in communicating. Had exactly what we wanted. Made the…read moretrip from Alpine to Midland so worth it. Thanks so much for the friendly service! Hope to see you in Alpine soon!!!

Midland Family Powersports has taken great care of all my jet ski repair needs. Customer service is…read morealways friendly and I love that they keep in touch about my equipment and give me updates via text. Great crew in the service and sales department!

Got a flat tire on the way from Las Vegas to San Antonio. We were fortunate enough to be close to…read moreOdessa and even more fortunate for Golden. Got our tire on right away and we were on our way again. Fast, professional, friendly. Prices were really good. Highly recommended!!!

Golden is just that, Golden. The parts guys are knowledgeable and friendly with their customers,…read moretheir knowledge of bikes, parts, and thingamajingies is unmatched in this area. I have been to other shops in the area and if you're not buying the new highest dollar bike, they act put out Golden is different and the service team is spectacular, Brandon and his crew are amazing. My bike was in and out so fast. I won't step in another bike shop here in west Texas again unless it says golden across the top. Thank you Brandon and all of you. "I'll be back".

A big shout out to Chris for getting me back on the road when I found myself limping in Odessa. I…read morewas prepared for the worst but Chris figured out the problem and had me back on my way quickly. And thank you to Mike for letting me in early, letting me warm up and for having a fresh pot of coffee ready!

Friendly staff But if you didn't buy from them don't expect…read moremuch even if it is Harley merchandise

Just horrible. We purchased a sxs about ten months ago and it's been in their shop for three. I…read moredestroyed my radiator hose and Jake says we can't claim warranty that's your fault, can't even try to help you out. So I pay a bunch of money and wait two weeks for them to fix the hose only to find out in the first mile of travel they installed it incorrectly causing it to rub on a moving part, rupturing it. Now we are all good to claim warranty work on it, that will be a two month wait with no calls and if you call them they get attitude. I have had it out for two weeks and it's dead again. I took it in the first couple months after purchase and complained it was idling hard and dying randomly. Left it there for over a week only for them to say it's nothing. It's continued to do this off and on since. Last time I got it serviced I found the air filter laying in the box not hooked to the air duct but why even bother to call and complain, nobody else services the brand for 100 miles and they don't care. I literally can't say enough bad about this place. Everything they told us during sales was laughably wrong. You can always get service on a Saturday if you show up at 9. Nope. That will be about a two week wait but we can't tell you exactly when and you gotta leave it here. It took them three hours to call me back and let me know that. Out of everything that has transpired I think my favorite is when I originally destroyed my radiator hose I paid extra to have the replacement expedited with the promise as soon as they received the part they would have it on and back to me. My profession requires the buggy, it's important to me. They didn't call when the part came in and it took another week after that to install. Just took it in to trade it off at a different dealership and the compression in the cylinder is under 100, it's ruined. I was told that if they didn't install the air filter correctly I was pushing dirt through the cylinder which ruined the engine. I had checked it myself but a week had past by then. I got 1800 trade in for it and paid 12k 10 months ago. It's still under warranty but if I want that taken care of I have to take it back here, to the place that destroyed it.

Great customer service and very reasonable prices. Ask for Mike in the parts department. He is very…read moreknowledgable and more than willing to help. I will be going to Family PowerSports from now on for all my motorcycle needs.

Got to visit it 20 plus years ago before it got remodeled. Was still lots a wood! You would get the…read morefeel of old Harleys and sweaty leather

Wow....no one wrote the oldest Harley shop in Texas (est. 1929) was terminated 12/1/20 by the MoCo…read morebecause they couldn't meet the quota of new bike sales in their territory. Along with numerous other "under performing" small shops all in a ploy to raise prices - shame, it was a great shop - and where I bought my last new bike. Rode the 500+ miles home after purchase - passing several other big city dealers who had a ridiculous ADM on my way. Sad to know........