terrible service and front desk clerk. was shocked by how I was handled and hung up on.read more

I have been taking my animals to A to Z for about 14 years now. This was the only Vet I trusted,…read moreand believe me I tried other vets that were less expensive even took my babies to Seminole because the vet there is a third of the price of A-to-Z costs, even with the drive there and back . But recently, my cats have been diagnosed with roundworms because I rescued a stray recently, and she ended up having worms. I can't get one of my cats to take the medicine and surprisingly I called the vet to see if they could help me and they just gave me the same advice to crush up the pills and put it in water and put it in a syringe and give it to him. Well, I tried to let the girl answer the phone. No I did all of that and I also tried crashing it up and putting it in tuna oil, and I tried putting it in his favorite food. He's not the friendliest cat so he gets very traumatized. Whenever you wrap him in a blanket try to force something down his throat. He will literally bite you and claw you. But that's just his nature, we knew this about him when we rescued him as a little kitten and we just let him be the cat that he wants to be. He doesn't bother us unless we try to pick him up or try to give him any medicine apparently. I called A-to-Z just to have them help me and I was turned down. Roundworms don't just go away on their own. They're fatal and I'm trying to save my animals. I'm very disappointed with this Vet.

Animal Clinic and Hospital…read more I went in to Animal Clinic and Hospital on Andrews on a Friday to get all three of my dogs shots. I asked to also get the rattlesnake shot. When I made the appointment they said no problem. When I get there the vet tells me I can't get their regular shots and the rattlesnake shot on the same day. It's not convenient, but I felt the vet had my dogs well being in mind. No problem, the vet said come back Monday and you don't even need an appointment. I pre paid for the shots and came back the following Monday. When I get there they tell me that I did pre pay for the shots, but there is also a $32.98 technician charge per dog and a $12.50 medical waste charge per dog. Can you believe that, $135 to give three shots I had already paid $100 for. I am definitely looking for a new vet.

I wish I could rate better but I just can't. I absolutely adored the vet I saw today but the…read morepricing was absolutely ridiculous. $216 for an ear infection and that's with first responder discount. There were charges for technician fee and disposal fee for the stuff from cleaning dogs ear. I asked how do I know this stuff even occurred though because you took my dog to another room. They just stated sorry we have to apply a technician fee because mostly always they have to hold the dog. The vet couldn't express how well mannered my dog was while she was cleaning her ear and checking her. And I would have done a deep cleaning myself on her ear if I had been told before the charge associated with that and the fee of throwing stuff away. I unfortunately will not be able to even return probably for my follow up because of the cost. I hate this so much because I have always really liked them and Dr. Miller for years. They actually have a picture of my grand dog in the lobby from a contest many years ago where she ended up being featured in their calendar. Vet I would recommend for sure but absolutely not the pricing you will be charged. It's so sad when you can no longer afford the great care they provide.

Worse experience ever! The veterinarian is nice and I have no complaints against him. My complaint…read moreis against his "support staff". I do not know her name, but she is the person you see before the veterinarian...the medical assistant? She is completely worthless. This is supposed to be an "emergency clinic", so you would think when presented with an emergency, life or death situation, the staff would move a little quicker! However, that is NOT the case. I believe this woman could have cared less when I came in. She was unwilling to do anything when I brought my dog in and I had to tell her, demand, that she do something or get the veterinarian. Do you know how much time that wasted?! My dog ended up dying there. Working in the medical field, whether with animals or humans, you should have more compassion and do everything you can to save ones life, and to put your patients and their loved ones at ease. If you can't say you did everything in your power to do so, you are in the wrong field!

From an 'exotic' owner's point of view:…read more We had to take an unfortunate trip to this clinic when our poor 5 and half-year-old Dumbo Rat took a turn for the worse late at night and our normal vet clinic had closed. We had someone there who was able to look her over and give us the terrible news. She did end up having to be put down due to a respiratory failure, but the staff was very sympathetic with us from start to finish and let us grieve for a good bit and gave us a small blanket to wrap her in with a cardboard box.

This is one of the best sitters I've found for my 2 cats during the time I've lived in Midland…read more Tami will diligently take notes of your pets' needs, daily routines, and any emergency info. She's also quite organized: when I went on another trip nearly a year later, she took care of my pets without needing to revisit and had her notes from before. Especially during a boom, finding a good pet sitter at a reasonable price is difficult in Midland so definitely book in advance if you know you'll be going out of town.

I have been using Happy at Home services for a year and a half, and I have never been disappointed…read moreby the quality of care. Tami always takes excellent care of my two cats. She will send texts with pictures and updates and keeps a thorough log of her services. Her prices are reasonable, but not cheap. However, you get what you pay for: excellent care for your home and pets as well as regular communication. I never have to worry about leaving my home and cats in her responsible hands. I will continue using Happy at Home as long as I live in Midland.

I left my GSD for a day since I was going on a business trip to El Paso and ended up staying almost…read moretwo weeks bc of a medical emergency and Claws and Paws Pet Motel sure did take care of my baby till I was back. They where big help and i really appreciate your awesome business! For sure I'll be taking my baby back! I 10000% recommend to leave your babies here! Btw the pictures are the pictures they would update me on how good my boy was doing!

I love taking my 2 fur babies to paws and claws I can go out of town with my mind at ease knowing…read morehow well they will be taken care of. She does amazing every time I've called even on a short notice she's let me take my babies there my babies been their multiple times. She's amazing and kennels kept clean I can't say anything bad about this place but I can recommend it 10 out of 10.

If you're looking for the best pet groomer around, I highly recommend Kayla at Pearl's Posh Pet…read more She is absolutely amazing! Her love, talent, and compassion for animals are truly unmatched. I had the pleasure of watching Kayla groom at my business for many years, and I've seen her grow into one of the most talented groomers in the industry. Her patience, skill, and genuine care for every pet shine through in her work. With 15 years of grooming experience, you can trust that your furry family members are in the very best hands. You won't regret choosing Kayla at Pearl's Posh Pet

NEVER EVER take your fur babies to this house of horror!!…read moreThis place cut my dogs foot and the ear of the other dog. The schnauzer has never been hit or yelled at but minds perfectly. After going to clip and dip she cowed and whimpered everytime anyone walked past her. There are to many reputable dog groomers in Odessa to put up with the abuse they inflict on the defenseless animals. Remember, your babies can't tell you when they are being abused. Why chance it? Just curious if the groomers at doggie boutique simply changed locations!!

Called and they got my dog in the very next day. They were extremely nice and they did an awesome…read morejob on my dog. Did exactly what I asked. Very clean atmosphere. You can tell they care about the animals. Definitely will take her back and recommend them.

Love this place! Friendliest staff! They are clean and professional. Wish the city would fund them,…read morei could just imagine everything they could do for the animals. They are a great place.