This bank barely deserves this one star. I got into it with them when they gave me the run around…read moreabout holding my paycheck for an extended period of time. They gave me different reasons why I couldn't have access to my money. I had verified that they had literally received the funds. Then to top it all off when I wanted to close my accounts, they closed my husband's business account as well. I am not on his business account. I don't dictate where he banks. That's his decision. I guess they hated me so much they decided to get rid of him too.

The Midfirst staff always try to be helpful and branches are nice buildings. This bank is not for…read morebusinesses. They will hold any check over 5000.00 for 10 days (8 business days and a weekend) even on other local banks. Their banking system is obviously antiquated. Chase Bank who I also use only holds one day on other local banks. This is a serious handicap for any business in this day and age.

Some branches are better than others, thankfully. At this point I will never go back to the…read moreDanforth and Kelly location because the last two times I've gone, I was never greeted by anyone in the drive-through, pushed the call button multiple times and never got a response. After waiting several minutes to even be greeted, I left without getting my banking done. I'm not even going to list the problems with the app, but for my family, it's terrible.

I never dreamed that I would actually praise a bank, but I cannot say enough for the many positive…read moreexperiences I have had at this bank. Not only are the people always friendly and courteous, they bend over backwards to be helpful. They call to warn us when a CD is due and is about to automatically roll over. They e-mailed back and forth with my daughter overseas to help her with her ATM problems and credit card problems. They worked with us on my son's account when he was serving in Iraq. They call us to tell us about new types of accounts which will save us money in fees or earn better interest. They make banking a very positive experience. I've had bank accounts for almost 40 years in 6 states, and this is the best bank I have ever had.

First the sales team lies to me about a slightly used VW Tiguan I was interested in a little over a…read moreyear ago, back and forth pressuring me to buy a new one saying the slightly used one was no longer available. With my due diligence and gut feeling I found it was available at one of their other dealerships up the street, who worked with me nicely after I complained about what happened -- so I purchased the slightly newer one from them that was in fact available and had just been traded and listed on the BM site. I could go on about this time period but that's it in a nutshell. Both times I've had a Tiguan, once the warranty is up the service department at this location (with a different service manager each time period) will tell you everything that it needs and alarm you, and has recently recommended $6k worth of work on a cylinder issue they say -- with only 60k miles -- PLUS more work on top of that. I get a second opinion from a very reputable local mechanic and they scope it with a camera and try to find something (which I happen to stop by to check in and saw them doing this myself), turns out they don't find anything alarming and check it all out closely, but suggest I switch to 100% gas with no ethanol which could've been the reason for causing the white smoke issue from time to time at start up. This service dept also said I needed new spark plugs but they were in fact fine. They do send you a really nicely talked through video explaining everything it needs, but it definitely seems like a smooth talking sales tactic to trick you into thinking you need a bunch of service and maybe even put you in a panic. When I initially went into panic this time around I was curious what they would offer me for trade, $10k they said (on a 2022 with 60k miles), I go to Carmax the same week and they offer me $16k -- I can sell myself for around $20k if time permits. These guys come off cool and nice but seem all about pushing sales hard, whatever they have to do to manipulate you even if it's a slow process to get you there. I really wish I wasn't writing this, but I would want to know before going here and so I want others to be mindful. It is very disheartening and frustrating. If I have to go to a VW dealership again I will likely go back to Fowler in Norman where I bought my first Tiguan. I was trying to work with these guys local and closer to me. I would be mindful working with this group on any capacity after your car is out of warranty. I wish dealerships had some type of accountability or grading system to show for each locations service and/or disservice.

This dealership is under new management both in sales and service. Completely different vibe than…read morebefore. Customer service is the number 1 priority. Jose Santos the new service manager will make sure you get taken care of and on the sales side Bryan and Scott are managers not afraid to talk to customers. Go check them out

I worked with Tommy and Alex. Both men treated my wife and I with great respect. They were most…read morerespectful and very honest. Tommy knew that I planned to see Alex but stated that he would cover for Alex. Alex was there in the afternoon. One of the best experiences that I have ever had when buying a vehicle.

I really enjoyed working with the dealership to get my vehicle. The salesman were very kind, and…read morereally valued my time. Also, the business office was top-tier handling my paperwork.

I absolutely loved the whole process!! It was the easiest car purchase I've ever had!read more

If you want to sale are car fast for a fair price without all the hassle this is the place to goread more

The buy was directed toward exactly what I wanted and the price was in the range I was looking for,…read morethe salesperson Brandon was very helpful and listened to my needs and showed me options politely and knowledgeable. My Tucson was comfortable to drive home as comfort at Edmond Hyundai make me feel at their dealership.

TJ was super helpful and helped me find the best fit for our family! He was very responsive and…read moreanswered every question I had

Jackie Cooper BMW 14145 N Broadway Ext, Edmond, OK 73013…read more I have owned multiple BMWs over the years, including a newer 2026 model, so this comes from someone very familiar with both the brand and the level of service that should come with it. The sales department is exceptional--professional, knowledgeable, respectful, and consistent with what you expect from a premium dealership. Every purchase experience has been smooth and well handled. The issue--and the reason for this review--is the phone and service intake process, which has needed improvement for years. When you call in for service, you follow the prompts, reach the initial intake person, and provide your name, vehicle, contact information, and a full explanation of the issue, expecting that information to be documented and passed along. This morning is a perfect example--after completing that initial intake call and being transferred to the second person, I was then transferred to a third person, if that is even a necessary step in this process. At each step, none of the information is relayed, and you end up repeating everything--name, vehicle, issue--over and over again. By the time you finally reach the service advisor, you've explained the same situation three separate times with zero continuity. From there, the process still isn't efficient, as the service advisor has to reach out to the parts department, and instead of getting immediate answers, you're told they'll follow up when they have time. The problem isn't any one person--it's the system. There's no smooth handoff, no internal communication, and no real respect for the customer's time, as every transfer resets the conversation completely. This has been happening for years, not just a one-time issue, which is why it stands out so much. The BMW product is excellent, and the sales side reflects that, but the service communication process does not. It feels like two completely different experiences: an outstanding sales operation on one side, and an after-sales experience--anything involving repairs or questions--that falls noticeably flat. If the communication between call intake, service, and parts were streamlined, this dealership would be operating at the level it should.

This review is for the BMW side. Hands down best BMW dealer…read moreI've visited. I've spent time in three this month. Super fast. Super friendly. Very helpful.

Thank you Brett Baldwin and your astounding team of Professionals at Gateway Mortgage…read more I must admit that I was initially overwhelmed and dreaded the thought of having to once again go through the mortgage loan process, but this time it was different. While the process itself is basically the same regardless of the organization chosen, it was the extra attention and patience that you all provided that made the difference. To my surprise, it turned out to be a seamless process and pleasant experience. Thank you guys for an excellent job!

I've had the pleasure of doing business with Brett Baldwin and his team for many years. The…read morecommunication and attention to detail that Brett offers is top notch. He has always given me and my clients amazing service. Highly recommend Brett Baldwin and his team for your mortgage needs! Eddie Landry with Keller Williams