If you are considering renting from Rent Jersey Shore, I strongly recommend doing your research and…read moremore importantly, reading the lease carefully. Our experience was extremely disappointing. The biggest issue was not that problems came up, but how difficult and exhausting management made it to get them addressed.
Our HVAC stopped functioning properly on June 23, 2025 during hot weather. We repeatedly reported that the apartment was not cooling properly and documented the temperatures. Management initially installed a temporary AC unit and sent an HVAC contractor. About five technicians came out. One told us the HVAC was essentially "shot," and management eventually replaced a motor, calling it their "last possible option" to determine whether the unit was repaired. Even after this, management continued attributing the problem to the heat wave and asked us to turn off the additional AC units and return the unit they had loaned us so they could determine whether the HVAC was working. Our apartment had reached approximately 87 degrees, with stagnant air, and required additional AC units to be bearable. We documented the conditions and repeatedly explained our concern about our dog being left in those temperatures while we worked full time. We still had to fight to have the issue taken seriously. The HVAC ultimately did need to be replaced, which did not happen until July 1-3, 2025.
There was also a frustrating situation involving our dog and maintenance. We were told our dog could not be present when a stranger entered, yet were then told to remove the dog because the technician was afraid of dogs. It felt like we were expected to accommodate every demand while our concerns were ignored.
We also had serious privacy concerns. We saw people enter and tour our apartment without our knowledge on our dog camera, and on another occasion someone was sent around 10 PM while I was home alone. He could not clearly explain why he needed to enter. This was extremely unsettling.
Management also emailed us stating they needed to confirm we were "complying with our lease terms" requiring 75% of the floors to be carpeted because of a complaint about "early morning footsteps." I work as an RN, for reference. We found it strange that this was a lease requirement, especially given the maintenance issues that required repeated follow-ups. It felt as though management was quick to enforce lease provisions while being far less proactive when residents needed help.
The property was often poorly maintained. Hallways were frequently dirty, and the resident parking lot was rarely monitored. Cars often parked without resident passes. The apartments may look nice initially, but in our experience it was a "lipstick on a pig" situation: cosmetically presentable, with underlying issues that became apparent once you lived there. Package theft was another issue; management stated the cameras "didn't work" and that police reports were required to get assistance.
The rental pricing structure is also something prospective tenants should pay close attention to. The rent was presented as approximately $400 less, but the lease reflected a higher amount, with the lower amount dependent on paying by the required deadline. The advertised "$400 discount" felt more like an incentive for timely payment. Read the lease carefully to understand the actual rent and fees.
Management also chose to perform paving work during Sea.Hear.Now weekend, one of the busiest weekends of the year in Asbury Park when parking is already extremely limited. This created additional parking headaches, and the paving appeared incomplete, with cracks, holes, and uneven areas. Snow removal was also an issue; lots were often not plowed in a timely manner. Management was difficult to reach. Nearly every issue felt like a battle, and communication was frequently rude and lacked empathy.
We also had a family situation arise and asked about ending our lease early. We were told we could only do so if we paid an additional month's rent to list it. We asked whether they could simply list it and, if rented, allow us to move on without either side taking a loss. The process was unnecessarily difficult. Once our lease was not renewed, the apartment was toured almost immediately and rented. Throughout our tenancy, we consistently felt that the priority was enforcing policies and collecting rent rather than genuinely caring about residents. We simply expected basic respect, communication, privacy, and maintenance issues to be taken seriously.
We liked things about the apartment and location, but the management experience overshadowed those positives. If you are considering renting here, look beyond how nice the apartment looks and pay close attention to the property condition, lease terms, fees, maintenance, parking, and how management treats you when something goes wrong.
Our biggest takeaway: a nice-looking apartment is not worth it if you have to fight management every time you need help.