I want to recognize Scott at the front desk for his outstanding customer service. He was courteous, knowledgeable, and kept me informed throughout my visit. He took the time to explain everything clearly and made sure I understood what my car needed. His professionalism and helpful attitude made a great impression. Thank you! read more

After many excuses from the front desk on why they couldn't service my 2500 GMC (which they have serviced in the past) I went to mavis and I was able to get tires rotated, oil changed and fuel filter changed for 400 dollars less then the quote I was giving by this Midas before I showed up and was refused service. So glad Midas didn't do the service. I saved 400 dollars and have a better mechanic shop! Thank you for sucking Midas! Good riddance! read more

I just called in at 8 am . They got me as soon as I can . All the people that works here is amazing and professional! This place is clean and well organized!!!! Air condition waiting room . Just a matter of 25 mins I seen them talk to a customer and explain perfectly o how they can fix it and what discounts they can do ! I know it's kinda hidden from the road ... but it's a hidden gem read more

Midas - Midas !! This guy right here Scott is so with customers and give great a customer services !!! And his lingo is perfection . - Auto Repair Near Me - Temple Terrace, Florida

As a college student who has been to multiple other auto repair shops, Midas is by far the best! I walked in and immediately felt relief lifted off of my shoulders after they treated me with such kindness and respect. I 100% recommend going to Midas! read more

My A/C was in need of repair and I went to Midas because they offer a Flex pay program and is the only reason they get 2 stars. It is a nice program if you don't want to dish out $1500 to $2000 for repairs on a car you paid $2000 for. At first it went well then not so much. Took them over a week to do my AC and put a new strut on. I would go there every few days to check out the progress and I noticed at one visit my radiator hose looked flat. Think of how a plastic straw looks and now picture it after you put a 5lb weight on it. It looked like a pancake radiator hose (see pictures.) On pickup day I go to leave and about 5 min later my car starts shaking horribly. Honestly felt like it was going to shake itself apart. I turned around and brought it back. They took it for a spin and said it feels sluggish but other than that normal. Well with a quick google research I found that my car has an anti theft system installed that when triggered will shut down key electrical systems to cause exactly what was happening. I did what the instructions said and fixed it myself but with no help from Midas. They thought I was crazy, until I fixed it. I understand it gets busy, and they won't know every issue or problem and how to solve it instantly, I do on the other hand believe and know that their QA/QC procedures are lacking and if proper ones were implemented, would easily have solved it and honestly would solve even the most peculiar and difficult of problems. I'm sure Midas has a fancy go-to system where they can plug in issues and the computer spits back solutions but often those are outdated and the guides difficult to understand. It's always good to have a in house guide for the mechanics. Maybe they had an off day or maybe their mechanic was not in a good mood and was over-worked. (Very common) Regardless it falls on the management to solve problems and not sweep them under the rug hoping it won't be an issue later which it most always will. Hence my review. HEY MIDAS, HIRE ME AND IN 90 days time I would have that shop running like a well oiled machine. Then copy and paste my methods at other locations making small adjustments to fit that shops culture and setup. read more

See all

Drove over 20 miles to a specific location with the understanding there'd be an oil change and tire rotation. I confirmed it when the appointment was made and confirmed again when I dropped the vehicle off. Upon pickup, I asked about the tire rotation and was told it couldn't be done for some (*insert corporate excuse*) reason. So I asked if the rate would be discounted since there was no tire rotation done, and I was told that's not how it works. So I got screwed, could've gotten a mediocre oil change much closer to my house. Please verify ALL services at this location before leaving a car with them. I won't be back. read more

GREAT EXPERIENCE at Temple Terrace Midas location. Kenya and Scott are awesome. The whole team is excellent. This is a place I know I can get my car fixed correctly. The customer service is superior to any other shop I have worked with. Thank you for your help, Kenya and Scott. read more

Excellent, fast service. Kenya, at the front desk, is a delight. Fair price for fabulous work - will keep bringing both of my cars here for service for years to come. read more

Another example great example of their incompetence. Less than two weeks now my headlights that I went to fix the same day for my tires are magically not working again. Check the photo out Next week I will upload the video on how they tempered with my power steering pump to get extra money smh..... read more

Midas - The date is 12/08 less than two weeks - Auto Repair Near Me - Temple Terrace, Florida

Do not bring your car here. Everyone that was over charged and posted a negative review on here has a reason to complain and I'm one of them. The manager lied to me on the phone and lied again to an investigator with a completely different lie. The so called owner will post his contact info on here to make it seem that he's trying to work things out but I've noticed that no one has updated their negative review to show that this business made any effort at all to correct any over charges. I have three written estimates that show a cost that is one fourth of what this Midas store charged me for the exact same job. One was from another Midas store! To the owner, don't play games and post your contact info here, pretending to care. You have my info (which is not my title on here). When you make things right with me, I will update this review. I'll be watching on here for your response. Update: I just received the same response that's sent to everyone else. I specifically said not to send me a canned response, this only shows that you truly do not care about your customers. So there you have it everyone, buyer beware! Again, to the owner that keeps giving a canned response, stop telling me you'll fix your mistake when you don't mean it. Call me and fix it! I have now received a third canned response from the owner indicating they are not serious about fixing this price gouging issue they have. Do yourself a favor and go to the BBB website with your issues of this company. Maybe they will be more serious in helping customers. read more

I've always gone to the dealership for an oil change and misc. and had to wait FOREVER!, so the 30 minutes it took here was fantastic. Kenya the asst. manager was very helpful with her vast knowledge and ability to get me the best price. Free diagnostic included, you can't go wrong here. read more

The calalytic converters was less than half the price! They had me in fast. Scott was great. Thanks guys! read more

Midas - Getting new Catalyst converter, less than half the price of the dealer. Along with transmission and engine fluid change - Auto Repair Near Me - Temple Terrace, Florida

Thanks for the extra fast turnaround time on our recent unexpected repair! This is our go to for oil change but every time we get something else done and leave car they get grease smudges inside on the upholstery. 3 stars for that. 5 stars for terrific service, reasonable prices & honesty. read more

Had to get a couple of things fixed after neglecting my car for a few months. I needed three new tires, my alignment was terrible, my ac was blowing hot, and I had a engine light on for months. Well the process was not as bad as I was expecting, it was actually enjoyable. The gentleman in the front was handling a bunch of phone calls, walk ins, and I guess calling customers back with part prices and such. Well he handled it with a great attitude and was super efficient and friendly. He explained everything super detailed and tried to find me the best prices and deals. I will come back to this store again because I feel I got a great price and my car has been running so smoothly, with cold, crisp ac!!! read more

Very professional finished the job on time. Dropped my truck in the morning and it was ready in the after noon. Jim gave me a ride to work. Scott explained to me everything needed and after they finished he explained to me what they did and the warranty. Great job. read more

Awesome staff and service. Found an issues no one had before fixing a problem i had for 3 years. Will definitely be back. Car runs like new.

This is definitely not "speedee" took 50 minutes, after my car was lifted, for a conventional oil change. Had an offer from this location for a 20 dollar oil change with a car wash and vacuum, but they said they don't do that. Only reason why it's not a one star place is because the customer service was great. Wouldn't recommend. read more

Mr. J Morantes was so helpful and quick when it came to assisting me with my car. He's helped me multiple times and it is always a pleasure dealing with him read more

Based on the customer service experience, this is not the place I would take my cars. Last week I sent an email through the website requesting an estimate for to alignment and transmission oil change. A couple of days later, I got a message asking to make an appointment for the services. So, no estimate provided. Today I decided to give them a call. Scott answered the phone and put me on hold for a couple of mins, which is understandable. After he came back to the line, I told him I was calling to find out the price for to an alignment and transmission oil change, and he just hung up. I am new to this area and I was trying to find a new place where I can take my 3 cars for maintenance work. If this is how they handle first interactions with customers, I am certainly not taking my cars to this location. There are plenty of places in the area. They just happened to be the first ones I called based on my experience at a previous Midas location where I used to live. read more

My car gave me an engine overheating message and I brought it in straight after class at USF and Timmy fully explained where my radiator is and how it works, what a great employee he helped fix my overheating issue in just a couple of minutes !! read more

I got something in my tire last night , it was super late so I put my spare on and came here first thing this morning. The store was actually closed today but two lovely Gentlemen ( Eric and Jim) were here. They helped me out with my tire. I appreciate them so much, God bless and Happy Sunday!! read more

5 stars all the way around. Great customer service, professional, and understanding. I went in for an oil change, i was in and out within 45mins. As a courtesy they did a visional brake and tire inspection. Plus topped off my fluids(brake, transmission, etc). If they find anything wrong they will let you know but they do not preesure you into buying anything you dont want. Kudos to Kenya and the entire staff for Excellent Service!!! read more

See all

Pros: Really experienced employees who really care about their customers, pretty big shop with lots of equipment, decent location, pretty easy to dash in and out (depending on what you're getting done), they're up front and (to my knowledge) honest. Cons: Pricey (it cost me $80 to get two headlights replaced- 17.50 per light and 37 for "labor" (it took him fifteen seconds to put them in after I waited an hour for someone to deliver them)) I guess really, my complaint is price. If he would have just given me the bulbs I would have put them in myself, but oh well? I mean, my car is road worthy again, and I know that if I have a problem and go back to these guys they'll make it right, which is a good feeling, but even so...$37 for fifteen seconds worth of work? I don't understand how people feel okay at night know they do they... :/ read more

Joe wasn't there this time and I was up sold so hard. It was very disappointing. The oil change wasn't bad (about $20), but they strongly advised that I get a headlight restoration kit done. I wasn't going to do it until he advised that it was a lifetime warranty and that I can come back in anytime and they'll fix it up, no charge. I bought in and that kicked up the bill from $20 to $80. I would have been fine with that, but Dennis put all of my information in my brother's record and placed the warranty on his car and not mine. He tried to play it off like it was nothing, but that just bothered me more since I essentially had no record of coming there and getting any work done on my car. I had him change everything in the end, but it was just very annoying and stressful this time around. I didn't feel like I was getting honest service. So I agree with Nicole, price is a big factor, but I'm starting to question the honesty of this location as well. read more

I always have a pleasant experience at this shop. They are reasonably priced and don't try to get you to purchase things you don't need. However, they do check the car over during an oil change and make suggestions if they feel something needs attention, but never pressure you. read more

Tech worked with us for 2 days to find out what was wrong with our vehicle. He was professional, upfront and honest. Ultimately, they were not able to fix our particular problem and we had to take our car elsewhere, but they did NOT charge us despite the fact that they spent time and man power helping us with our issue. So incredibly kind and surprising. Will absolutely work with them again read more

I have been going here for a long time and continue to do so despite moving about an hour away. The staff is always friendly, knowledgeable, and helpful. I have never felt pressured for an upsale, and in many cases they've looked for alternative routes that were affordable, fair, and fixed the problem. I've never had an issue and they've earned my trust. I've been to a lot of auto mechanics in Tampa and a couple in Zephyrhills. This Midas, in my opinion, is the best and I wouldn't go anywhere else. read more

they are the worst i went for a simple oil change and now my engine is blown. they say they did a oil change never did. my car never had any issue until i went for a simple oil change with them. i went back for them to fix it and they made my car worst. the guy and the front desk is a liar he would tell you they fix your car and did extra thing to help your car but then on record it's something else. i now have to buy a whole new car. read more

Got a great discount on a full fuel service and oil change. Wait wasn't too long and the staff were friendly. Great for basic car maintenance especially if you aren't a fan of waiting for hours like I usually would do at the dealership. I got a fuel service cleaning as well as an oil change and I was in and out in under an hour. Not sure if it was because they were having a slow day or if they are always that fast but the fast efficient service was definitely appreciated. The guy also made sure he worked out the best deal for me and explained their pricing structure so I didn't think I was getting upsold on anything. read more

I have been coming here for quite some time. I have always had great service. I love the fact that they will inform you of any other concerns you may have with your vehicle, but they do not hound you or make you feel forced to spend the extra money at the time. Great service and fair prices that is a win win for me. read more

Went for routine oil change. Very fast and friendly service. No pressure selling. Answered all my questions about codes on the service engine light, even though very busy. read more

Really fast oil change for a good price. Friendly clean place. I will be back again for my next

I liked this place because they did a great job on the breaks of my car. I had a really bad experience at another Midas location after paying an immense amount of money. This Midas located did all of the work again, and didn't charge me a dime. Although it seemed that they were not too happy they had to do this judging by their faces when I went to get my car! read more

Absolutely the biggest rip off there is charged my daughter 1,600.00 for brakes and rotors for a volkswagon tourag. 1.5 hours of work. The most expensive brakes and rotors I could find are 500.00 for the parts. I was told all the sensors are shot and they would be 156.00/ each to replace. The sensors are 11.00 apiece. Stopped them before they got her deeper. I am having the car examined by another volkswagon dealer to determine if I will take action against this ripoff. I can't tolerate people who rip off young girls because they don't know better. I will spend 5 times the amount Of what this cost to make sure these crooks don't continue to rip off other innocent people who don't know better ! Keith H read more

They overcharge. Do yourself a favor and call any other local shop in the area.

2nd time at this location now and I got great customer service both times! Job was done fast and the price beat the other shops near by. Will be back and would recommend read more

DO NOT RECOMMEND. SCAM ALERT. This is the second time they had tried to rip me off, even after speaking to not only the manager, but the owner as well. Got the price of the oil change before I dropped off my vehicle, which had other work that needed to be done on it as well. The full synthetic oil change was fairly inexpensive at $60, but the up charge on the parts and labor for the additional work needed on my car was outrageous. They wanted higher then dealership prices and attempted to up charge me $170 for a part I bought at the advanced auto parts store right down the street for $90, and another one they tried to charge me $190 for a part I bought for $130. After telling them I bought the part, They proceeded to bump up The price per service our significantly. Try to steer clear of this location read more

Took my F150 in for dual exhaust replacement, instead of 90 degree with chrome tip they do about 40 degree with chrome tip. The lady at the desk was exceptional. I will chalk this visit up to communication I should have spoken with the person doing the install before agreeing to the work. Must admit when I left I was not happy but to fair communication could have been better. Price was fair. read more

I have been using this Midas for about 3 years now. They have been consistently trustworthy and reliable. On one occasion, I had a nail in my tire and the honest technician came in and told me the nail had not gone all the way through & I was good to go! I was not charged one cent! I would strongly recommend this Midas location to anyone. Keep up the good work!! read more

Horrible!!!Two times I've been here for repair. Took two months to get repair the first time. I had to call I had to set up times I had to remind then to get parts.same code came up and was forced to come back in case it was the same pray.same situation.I had to call to remind then to order the pay I had call to all I'd my car is ready I shouldn't do the work.I got my own job.all I get is sorrys and I don't knows. I'm sitting here at 830am after being tools to come in at 730am... Person won't be here until 9am. On my day off!!!! Nothing but excuses as to why things are this way.Never a discount or anything on my wasted time.all ways have used Midas but never again.again only came back because I thought it was the same pay causing the problem. I want action to be taken on this ineptitude!! Waste my time line I have nothing going on in my life? Making me work my job plus THEIRS tho get Mr car fixed?!? Are you kidding me??? read more