I posted this review to their website and they deleted it. So I will post my review here. They do…read moregood work cosmetically but their maintenance is awful. They send you vehicle off site for work and when it's not fix properly they want to distance themselves. O had front end damage to my truck and they have done 2 alignments and it's still not right, I totally destroyed a new set of tires in 6 months, because the alignments is off. Now they are refusing to take my truck back. Im a part of USAA and im documenting all of this with statements from mechanics and the place where I get my tires. I goal is to get them removed from the USAA network of repair shops. This shop is not professional and they speak half truths to benefit themselves.

High quality customer service and communication! Matt specifically was amazing at handling…read moreeverything for my car repair and kept me in the loop at all times. My car looks amazing! Back story my car got hit on the drivers side door and Better Collision was very thorough at repairing and painting it. I couldn't be happier with my experience. They even cleaned my car inside and out. Very grateful!

Would highly recommend. Great service and pricing. Technician on time and very professionalread more

Great job on both occasions. Truck like new. They take time to do it right. Communicate well and…read moreare very friendly with easy billing process.

What a wonderful company they do excellent work. I've used them twice now and I couldn't be more…read moreimpressed after each time. Great customer service response of and really professional. My car looks Like nothing ever happened and it just came off a lot. Highly recommend!!!

We did the wizard wash for $30. The kids really enjoyed the light show, and the car got very…read moreclean. The vacuum and clean wiping clothes outside were convenient and effective as well.

Wash Wizard Summerville cracked my windshield in the tunnel. Showed it to manager immediately upon…read moreexiting the wash tunnel. He took pictures and said i would get a call. Two days without a call I called the wash manager. He said he would investigate that afternoon snd and talk to management. He called arou nd 7 and said nothing was found. No pictures of equipment or detail on what was checked. I asked if he checked entrance camera and would not respond. Asked for thef home office or management contact number and said he could not give that out. So ownership hides yheir identity and office information. This is extremely deceptive business practices.

I'm sure the job is done right but was charged double of what the average shop charges. I don't…read morelike giving bad reviews but to be charged close to a $1000.00 for a $550.00 job from most other shops is pretty bad business. Sorry bud, thats being a thief.

Stop ripping some of us off. Stop lying. Learn to diagnose problems with competence. Their…read moreunfriendliness is just the tip of the iceberg.

These guys, led by Chip Keller are hacks. If you value your vehicle, DO NOT take it to this place…read more Overall, work was sloppy and unprofessional. Just a few examples: to remove the rusty exhaust pipes, they cut the bolts on the exhaust manifold instead of just cutting off the old pipes. This misstep later led to an expensive trip to the machine shop to repair the damage. The doors were way out of adjustment, causing the need to slam the doors to get them closed. Also, the paint on the door edges and body became chipped because of the maladjustment. To fix this problem later, the fenders had to be pulled forward to access the door hinges, causing the excessive bondo to break. A proper adjustment before painting the car would have avoided this problem altogether. The paint job itself was of such poor quality, that it will need to be completely repainted. What bothers me the most about my experience with Low Country Paint Body & Restoration is that my classic 1965 Malibu SS was treated like a piece of junk during the 3-month stay at this shop. At times I stopped by shop to check on the progress and found the car with food or drinks laying in the trunk or on the roof. I had to point out what I thought were obvious defects that weren't getting fixed, always getting excuses and requests for more money. When I did get the car back, I had to spend hours cleaning up all the dirt and dust that had built up in every nook and cranny of the car. No care was taken to protect the car from the dust and debris that permeated the shop. When I picked up the car, it was covered with thick dust over the new paint. Their remedy was to wash the car using a hose and a long-handled brush (ugh). Since there were no door or trunk seals, water seeped in causing the inner trunk paint to wash off in big blotches. There wasn't one panel on the car that didn't have blemishes. The roof was under-sprayed with color and the grey primer shows through. I was a fool to take my car to Lowcountry Paint Body and Restoration. Please don't make the same mistake I did.

GREAT EXPERIENCE!! I had taken my 2006 Toyota Tundra to "Lowcountry Paint, Body & Restoration"…read morefollowing an unfortunate accident when another driver ran a red light and took out my front end. The owner "Chip" welcomed me right in and offered a fair & honest estimate. Ultimately, I choose to have not only the wreckage fixed but had an all over paint job on my truck. The truck looks superb!! I can not emphasis enough the customer service and the quality of work I received from "Chip" as well as his TEAM @ Low Country Paint & Restoration. Moreover, the responsiveness to any of my calls & questions as well as followed up with quality results... A paint & body shop with a whole lot of "INTEGRITY" !!! Thanks again to "Chip & TEAM" Truly, Jack K.

Drivers beware! Advantage Auto will try to take advantage of you! Unfortunately, I need to leave a…read morebad review. If I could leave 0 stars I would but in spite of their lack of communication and slow repair of my vehicle, I will say it is working now. This place had been recommended to me, but I do not recommend it to anyone. I took my car in on a Wednesday for a diagnostic and was told that they would call me back with an estimate. On Friday, two days later, I called them because I still hadn't heard from them. I was then told that the mechanic was looking at it at that moment. However, it was Friday afternoon and I was told the shop is closed on Mondays so I wouldn't know anything until the following Tuesday. For this reason, I was forced to rent a vehicle, which Advantage Auto does not provide. So I rented a vehicle planning to return it on Tuesday, as the shop would be open and I was told he would get right to work on my vehicle then. But I needed to extend that rental until the following Friday evening (10 days after I'd taken my car in for a diagnostic). Communication is key to everything and Advantage Auto only communicated with me after I made several calls trying to discover what was going on with my car. I admit I wasn't pleasant but I do expect communication if you have my property. After this call, they did make a few calls to get my agreement to go ahead with the repair. Even then there wasn't much communication. I received a call on Friday afternoon/evening stating my car was repaired. (10 days after taking it in originally). Upon arriving to pick up my vehicle on Saturday morning, to my surprise they were open on Saturday - contrary to the previous week. When I was about to pay for the work done, I asked if they could take some off due to the loss of my vehicle for 10 days & having to rent one - especially since I hadn't been told how long it would take. I was refused any kind of accommodation for this. As if that wasn't enough, I was also informed at the time of payment that a credit card payment would add a charge to the price. This was not disclosed to me when I took my car in originally even when I had asked if they accepted a particular card. When I commented on this, he smugly pointed to a sign above him on the wall, simply printed out and stuck to the wall, saying that there would be an extra charge if cards are used to pay. Other places have recently adopted this practice but will accept a check as cash payment. However, Advantage Auto only takes cash or credit card, and will not accept a check. I don't know about anyone else, but I don't normally carry $2000 cash in my wallet. And when I got into my car to drive it away, I noticed the gas light was on. When I checked the mileage on the vehicle between when I took it in and when I picked it up, there were over 200 miles put on my car!! That's a LOT of test drives! Best part is that the paperwork they gave me states that NO MILES were put on!! Once again, I would like to say that communication is absolutely key when doing business in any business. As a professional, that is actually what I do and I am frustrated that there was no communication other than a few times after I got angry and complained about the lack of communication. So, as I stated at the beginning of this review, let me say to all you drivers, Beware. Advantage Auto will smugly and gladly take advantage of you.

My wife and I was in the process of moving from Florida to Tennessee when our pick-up truck broke…read moredown on us. We tried a couple mechanic shops in the area to find they didn't have time to look at it or didn't have a mechanic working that day who could look at it. At Mavis they suggested Advantage, and I'm so glad they did. Were the repairs took a while. John stayed in contact with us the entire time. His prices are good and his work impeccable. Our truck drives like a new vehicle. I wish I knew a great mechanic like them where I live.

my first time using this garage and will definitely be my go to place in the future. My 1996 GMC…read moretruck had several issues (fuel pump, AC, combination switch, etc...). Phil and the guys repaired each problem and updated me along the way. Very knowledgeable, professional and fair priced. Would highly recommend. Charlie Hartzog Ridgeville, SC

These guys are awesome…read more Had a completely bogus repair estimate from an "unnamed" shop but these guys checked my car out and billed me the correct amount - 1/2 of the other place. Every time I've come in here it was less than I expected and the work is done right. Only drawback - It's a smallish shop. They don't keep weekend or evening hours so if you want lightning fast repairs it could be an issue if you're a 1st time customer. I still give them 5 stars though, because they make it happen if I'm really pressed. It's hard to find a good mechanic - check these guys out and keep their # in your cell & wallet. You won't regret it. ask for Phil (owner). Nice guy... for a Yankee ;) (EDIT: Google maps is wrong. You see that road it intersects with is a little loop. It's at the other end of that loop - where 17 hits college park, not Royal road.)