My brand new Jeep (6 days old) was rear ended. A few friend quickly reached out and quickly told me…read morea few places to take it, but I had already made the decision to take it to Ricky at Platinum. My work schedule is crazy and I had a hard time making time to get it to their shop. They gladly came and picked it up from my work and took it back to the shop to begin repairs. They worked with the insured party and we didn't have to deal with it. That called me a few days later and told me it was ready. My husband (a car guy) and I, went to pick it up. He checked it out really well. He crawled under it looking for any imperfections with the repairs and found that it was truely repaired as it was never in an accident at all.They replaced all bad parts with OEM parts. They did exceptional work on my Jeep and truely can't tell anything ever happened. Struggling with the other insurance party was a real pain. But dealing with Platinum was a real treat and these guys here know exactly what they are doing. Hands down. I will always send all of my work to these guys because they are truely the best and their work speaks for itself. Thankyou so much for everything. A truely happy customer.

This business has zero regard for their customers time or safety. Do not pay them a dime…read more They accepted a ticket I submitted through insurance to give me a tow since my car was undrivable and I was stranded. ETA 1-2 hours before arrival. Not ideal but fine. 4 and a half hours later, my girlfriend and I are calling them to ask for updates every 15 mins because it is getting dark and the map is showing that the driver we were assigned is only driving FURTHER AWAY. Then our calls started going straight to voicemail so I assume the dispatcher or office worker was fed up and was intentionally screening our calls. In the end they NEVER came, we were forced to abandon the car on the side of the road until the next morning when we submitted a new request to a different company who was there in 45 minutes. DO NOT GIVE THIS COMPANY YOUR BUSINESS THEY DO NOT CARE ABOUT YOUR EXPERIENCE OR YOUR SAFETY.

My husband has used the services of this great little mechanic shop…read more They are locally owned and operated, and treat people like family. Very punctual, knowledgeable, great communication and they get the job done. They seem to be steadily busy, so we recommend calling ahead of time when possible. They worked on our vehicle for small, various jobs, oil changes and tires. The shop location is right off of the main highway, lots of parking. Really nothing bad to say about this place and the people who run it. Two thumbs up!

Never come to this place they will take your money without fixing it and the lady at the desk is…read morevery rude.

I had the great pleasure of having my Acura RDX serviced at this location several times while…read moreworking in the area away from Texas. The team at McDaniels Acura consistently provided the top-notch Acura customer service that I have come to expect from the brand. I've traveled all around the country, and no matter what city I'm in, I always choose to have my vehicles serviced at an Acura dealership. Acura dealerships consistently deliver the professionalism, quality, and customer experience that I expect from anything carrying the Acura symbol. McDaniels Acura of Charleston was no exception. Their pricing, customer service, maintenance team, waiting area, sales staff, and management were always professional, genuine, welcoming, and focused on delivering quality service. They truly make you feel at home. I'd especially like to thank the entire McDaniels Acura team for taking great care of both me and my RDX. Your professionalism, attention to detail, and quality service are sincerely appreciated. Keep up the outstanding work!

Dear Mr. Firth, I…read moream writing to provide feedback on my recent experience at your dealership on December 20th(2025). Although I did not move forward with a purchase, I had an excellent experience working with one of your salesman: Mr. Marco Delph. Marco is a truly amazing sales professional and a genuine "people-person." I especially appreciated his willingness to work with my specific budget and his openness regarding the dealership's capacity to meet customer needs. His admirable honesty and customer focus mean that when I am ready to purchase a new vehicle in the future, Marco Delph will be the first person I call. Thank you, John Barrett

I had motor mounts replaced based on their diagnosis. This resolved some noises I was hearing…read more While they were doing the work, leaking valve covers were observed. The gaskets were replaced. I was very satisfied with the work. Thank you Robb

Ben at Southern Wrench, and his coworker, are mechanics in the truest sense of the word. While…read morethey use computer diagnostics, when something doesn't show up but there is definitely an issue, they use their mechanical knowledge to diagnose and fix the issue. They are smart, clever, and oh-so reasonably priced. Southern Wrench is my go-to for mechanical issues. They give trusted advice on other issues, like tire wear, even if they are not the supplier of the service. Hands down, best mechanic I've ever had. Recommended whole heartedly.

Very professional and respectful people, I would recommend this place to everyone in area. Take…read moreyour car here before overpaying at a Honda dealership that does not stand by their work.

I've been bringing my car to sheaf for a couple of years now and each time I'm impressed with their…read moreservice! They are always super helpful and courteous! Always upfront about the cost and I never feel that I'm being swindled into a service I don't need! Great work!

I was charged over $1000 more than the quoted estimate & they left my vehicle with electrical…read moreproblems that I didn't have before. Kept my vehicle 2 month & did not take care of while in their shop. Actually drive it 200 feet from behind their shop on a FLAT tire right in front of me. They hung up on me when I called to question the price difference. DISHONEST & DISREPUTABLE COMPANY!

We were traveling from Florida to Kentucky when our transmission gave out near Walterboro. We had…read morethe vehicle towed to Master Tech, and from the very start, the team went above and beyond. Fred loaded our suitcases into her personal vehicle and drove us to a hotel -- a kindness you just don't see every day. You'll never meet anyone nicer! The repairs were done quickly and professionally, getting us back on the road in no time. We were also towing another vehicle, and they kindly let it sit in their lot during the repair without charging us a storage fee. From genuine hospitality to quality work and fair pricing, this shop truly stands out. We highly recommend Master Tech to anyone -- whether you're a local or just passing through in need of help. Thank you, Fred and the whole team!

on our 15 hour drive down to florida we randomly had my check engine light come on and car trouble,…read moreafter going to 4 different places and calling numerous shops at 5-6pm we were turned down and told we could be help the next day or 2. we thought our entire trip was ruined until we came across this shop and luckily came across the angel Fred and her husband. They looked at my car that evening and got us back on the road with in 90 ish minutes. we are extremely grateful for them and would definitely come back in the future. 10/10 hospitality, genuine and service!

I posted this review to their website and they deleted it. So I will post my review here. They do…read moregood work cosmetically but their maintenance is awful. They send you vehicle off site for work and when it's not fix properly they want to distance themselves. O had front end damage to my truck and they have done 2 alignments and it's still not right, I totally destroyed a new set of tires in 6 months, because the alignments is off. Now they are refusing to take my truck back. Im a part of USAA and im documenting all of this with statements from mechanics and the place where I get my tires. I goal is to get them removed from the USAA network of repair shops. This shop is not professional and they speak half truths to benefit themselves.

High quality customer service and communication! Matt specifically was amazing at handling…read moreeverything for my car repair and kept me in the loop at all times. My car looks amazing! Back story my car got hit on the drivers side door and Better Collision was very thorough at repairing and painting it. I couldn't be happier with my experience. They even cleaned my car inside and out. Very grateful!