Do NOT go here for an oil change. My daughter took her car in here and drove away and her car…read morestarting not functioning properly. The manager took no responsibility and did not offer to look at it and just argued that it was not their fault. Terrible service. Go to another place.

The website says that their oil changes take 10 minutes. I made an appointment on the website as…read moresuggested for 3 PM. I got there at 2:59 and both lanes had two cars waiting to be serviced. I sat there for 20 minutes and there was no movement whatsoever. I left. Went to the gas station and came back just to check and the lines still had not moved. So clearly the oil changes are taking much longer than 10 minutes and having an appointment is pointless. I even tried calling to make sure they were actually open so that we weren't all just sitting there for no reason. No one answered the phone and their voicemail has not been set up.

Broke my stud and said that they couldn't fix it that day I had to come back Monday before 5…read more Showed up Monday at 4:30 and was told I needed to be there before 4 as they couldn't handel it. There were 2 guys in the bays sitting on counters waiting for 5 o'clock. I have to now go a third time. I will not be returning to Quick lane.​

I purchased a used suv, ford escape. My oil change light came on during the stay at home order…read more Normally I have always taken my vehicles to Walmart for my oil changes. Walmart automotive was closed so I looked for another option. I stopped in and talked to them, they said I could wait but had another appointment came back the next day. This was the first oil change since I purchased it. Was impressed with the stuff that they checked and let me know about. The manager Mark Perry was extremely knowledgeable and polite. While I was waiting he was going out of his way to help another customer. I will be going back for all of my oil changes.

First and last experience with Walmart Auto Care Center on N. Bechtle. Took my car in for an oil…read morechange and tire rotation. The service guy at the counter asked if I wanted a new air filter and wiper blades and quoted me a price range for both. I agreed as I needed both and he checked them off on his little tablet. I gave him my keys and he gave me a receipt tag and I left. 25 minutes later I got a text that my car was ready. Picked it up and wanted at the counter for 22 minutes before an attendant even showed up. Finally a 2nd guy showed up Im guessing after his lunch break. When they rang up my total it was only $52 so I knew then they just did the oil change and none of the other items that I requested. I was late for an appointment so couldn't stay and question it. An hour later I looked at my bill in detail and saw where the technician noted that the didn't replace the oil filter because they didn't have that model in house???!!! So they drained my oil, added 6 quarts with a dirty oil filter and charged me for a full oil change! I tried calling 4 times since then and the phone just rings. Ridiculous way to run a business.

This is where I go for tires and oil changes. They have standard procedures and prices - never any…read moresurprises. I find the same staff year after year. They check lots of things each visit. The job is always finished in a lot less time than quoted. I feel comfortable that things were done right when I leave. I would like to use a dealership or locally owned business but have been ripped off too many times. And the price? More than fair, I saved $15 per tire for a comparable set.

Terrible place to get repairs if your a woman. Went in to get a simple trunk lock replaced which…read morewas charged $269 for and ended up with needing a whole new central computer model replaced for $1,679.32. I dont know how that is possible but it happened. Went in at 9 in the morning and was forced to leave at 4 without being able to drive my car safely. But several men went in after I did and left with full repairs done and lots of information. I asked several times about my car and was simply waved off and told " just a little longer now", until my 21 yr old son came to follow me home round 4 and was told everything nessasary.

Aamco Springfield has my highest respect and admiration!!!!!…read more We were driving from New Mexico to New York when we stopped at a British petroleum station to get diesel fuel. BP colors their gas handles green and i made the terrible mistake of adding gas to our diesel truck. $&@#%. We had truck towed to Aamco and Friday AM i called them. They were all booked up with their regular customers, which i highly respect. They were closed on the weekend but first thing Monday AM they put a technician on our truck and completed the work that day. They had to drop the tank and clean it out and dry. We have an auxiliary tank that feeds into the main tank and the technician hooked everything up perfectly. We picked up our truck Monday before closing and the truck ran great. A big shout out to Mike, who was the person we communicated with. Very professional. I don't know the name of the technician or the manager. A big shout out to ALL!!!! We resumed our trip, got to New York, Gettysburg, and another 3,000 miles to home. If it wasn't for Aamco, we would have been stuck. God Bless them. Thank you, thank you, thank you, Cynthia and Bob

Have used this facility for years dating back to the early days of splish splash, have always had a…read moresuperlative car wash and my cars always looked great! I don't think pricing should be a focus of a quality review. Everything goes up in price, never down.

My two previous experiences at this car wash were bad. This time it was "strike three and they're…read moreout". Last two times, the windows were all left with streaks etc. To avoid that issue this time I chose not to have the interior done. This time I had spots where the machine missed and so did the worker. The tire dressing showed no shine at all. The overall look of the vehicle looked dull. Previous visits produced a shiny vehicle. The two clothes that were used for wipe down were dirty. To top it off this car wash took an unbelievable long time and it wasn't that busy. Only having two workers didn't help. Certainly no value here since their pricing is high. I won't be coming back that's for sure.

Quickest, easiest oil change I've ever had. Didn't get out of the car, and the guys had everything…read moredone in probably 5 minutes.

So I was getting ready to bring my vehicle there for services when I seen a customers car damaged…read morefrom a employee when they drove it into the bay the missed the ramp and instead part of the car ended up inside the whole in the ground at the bay. I drove a little later and a tow truck was removing the car from the shop.

I had an appointment scheduled to patch a tire. When I showed up they told me they didn't have time…read moreto do it. Absolutely ridiculous and very unprofessional. First time going there and will never go back.

Roger & Will are the best with taking care of their customers. They don't try to over sell!read more

Took my 2017 pickup for an alignment. I was told by the manager they "couldn't break the bolts…read moreloose". Bs excuse... so I took the truck home and broke them loose myself then rescheduled for the alignment to get fixed. They fed me the same bs again saying they couldn't get the bolts to break loose. Went to a different Firestone and they had it alighted perfect in 20 minutes. Springfield store is a joke they are lazy and don't have a clue what they are doing

The team at Firestone in Springfield is amazing, especially Joe, he is always there to help and…read moreensures the work is done timely and correctly. I have neve had to bring my car back in due to any issues after work is done. He is honest and and very helpful with providing costs. They have never tried to sell me things I don't need. I will continue to have them work on my vehicles.

They replaced my AC belt two weeks later I had to replace the whole AC in my Tahoe. Out $2800 I…read morewould not recommend going there.

I called the Springfield center and ask if they could install my Alternator that I had myself…read morePurchased and they said NO they would not install my part and when I ask why he hung up on me !!!!!

Very professional and transparent. Friendly people who want to repair your vehicle at a fair…read moreprice. My experience was my first and I will be returning in the future. Thank you!

went to them today to schedule a oil change . ask for the 6500 mile oil . they told me they they…read moreonly do 3,000. mile oil . Dealer recommend. I have been using a Ford Dealer since 2000. they recommend 6500. Looks like I will be going back to a Ford Dealer . Frank Dalie