I came for my 8am appt and was out of there by 815. Staff seems they like working with one another…read moreand makes it a great working environment and promotes rewarding career. Keep it up.

DO NOT TRUST them. They lost a very important part for my car the wheel lock. They took no…read moreresponsibility for it. I went yesterday and the wheel lock was not put back in the car. I am now being told I have to back to the dealership for the part that they lost. They admitted they lost the part and now I'm stuck going around to get it and paying for it. Never ever going to them again

I got a flat and needed a tire. On a Sunday. When all tire shops are closed…read more Luckily, this place was open. When we pulled in, they were busy. And I mean busy! But rightly so, considering no other options were open in the area. Even though it was busy, they greeted everyone and addressed their issues. We did have a short wait but considering the amount of people, I didn't feel like we had an extended wait time. He didn't even ask me to get my out my car when he changed my tire. He just popped me right on up. I was like okay then! Definitely recommend if you need a fix! They were friendly and able to assist!

I came to this shop because my wheels had a vibration, and I was hoping a proper balance would…read moresolve the issue -- or at least I would be told if something was wrong with my tires or wheels. I paid for the balancing and TPMS installation. Several times I asked if everything was okay with my wheels and tires, and I was told everything was good. I drove away and the vibration was still there exactly the same. The next day, I went to another tire shop -- and they literally laughed and asked if no one had mentioned the obvious problem: my rear wheel was badly bent. This is something that is clearly visible during balancing. They told me there is no way the technician here didn't see it -- they just chose not to mention it because there was a line of customers waiting. As a result, I had to pay again to replace the wheel and the tire. Only after that did the vibration finally go away. Additionally, the inside tread on my tire was completely bald -- and again, nobody here said a single word. They just mounted it and told me everything was "good" and asked me to pay. Very dishonest service and a complete lack of care for the customer's safety. Absolutely would not recommend.

John and Christian provided outstanding customer service and kept me informed throughout the entire…read moreprocess. The service was quick, the pricing was fair, and the whole experience was stress-free. Super stoked they NOW carry Toyo tires! I highly recommend Discount Tire in Renton off 4th St!!

I give them a star for being courteous, but not sure if they rotated all that tires? Why you ask? I…read morehad a particular tire that was lower in psi than the rest and after they "rotated" it, it's still on the same position. Granted, I came here 2 hours before they closed and their suggested completion time was off by 10-15 minutes. They should also get some good blinds cuz it's hella sunny over there and makes the place hot during the summer. Not sure if I'd be back with a so-called tire rotation. They are super busy though.

Came to Seattle for weekend in my corvette and got a flat, brought it to them right before they…read moreclosed and they took care of it for a really good price considering the tire size (285/30/19) also someone else came while I was there and they filled her tires with air for no charge. Great service highly recommend.

worst there is. they wanted $142.00 plus tax for beat up tire. Albertson's on Delridge way SW had a…read morenew one for $120

This is a genuine review, TRUST when i say to come here first. Ricky will work with you and the…read moreinsurance to make sure you keep your car, they will find a fix, they will make it affordable. I really can't say enough, Ricky saved my life with this, the cost was less than 50% of what Caliber quoted me, saving it from a total loss. As long as i live here I'll never go to another shop in the area. (Repeat from google review, but still accurate and real, i just didn't have another eay to express how much the quality of thos shop is)

Landing Auto Service has been my car's "guardian angel" since 2024. Every time I go in, I know I'm…read moregetting honest advice, fair pricing, and real care. No games, no pressure -- just solid work from people who know what they're doing. Thank you - Mollie, Tony, Justin, Ismael, Robert - for keeping my car running smoothly and giving me peace of mind. You're the only shop I trust! Thanks again from Miss Cao Lexus ES350 :-)

I brought my vehicle here for a quick cabin air filter check and oil change and they got it done…read morequick and easy! Nice waiting area also. They also didn't go in and find other random issues that may be non-existent, just to get you to pay more money which is an unethical practice that I know some smaller shops try to pull on occasion. The price was fair and their managers are extremely kind and professional, especially Alex! Even though the location is small, they operate with the efficiency of a giant location. My company also uses Sun Auto and its partnered shops and they also are great business partners who help get our vehicles taken care of for our customers on short notices. 10/10 all around.

I'm very disappointed with my recent experience at Sun Auto Repair in Renton. I came in because my…read moretrunk would not close. Before bringing my car in, I called and explained that I was confident the issue was the trunk latch. I asked about pricing and whether they had the latch in stock. I was told the first step would be to bring the car in so they could see if that was the problem. Once there, a mechanic tried slamming the trunk shut but it still wouldn't close. I was then told they needed to diagnose the issue for $140.00 to 170.00 At that point, I agreed because it sounded like they thought it might be something other than the trunk latch. Instead, I was charged $269 for a diagnostic, only to be told exactly what I already knew that the trunk latch was the problem. I don't understand why I was charged such a high diagnostic fee when I clearly explained the issue from the start. To make matters worse, I was quoted close to $800 to replace the trunk latch. For reference, the same latch for a 2016 Chevy Malibu LT 2.0 costs under $200 online. Between the excessive diagnostic fee and the inflated repair quote, I chose to walk away after paying the $269. They also claimed my battery was going bad, even though it was replaced just 7 months ago. Then today, I received a voicemail asking if I wanted to schedule work not just for the trunk latch and battery, but now spark plugs and struts issues that were never mentioned before. It honestly feels like they kept adding problems out of nowhere. I've had good experiences with them in the past, which makes this even more disappointing. Unfortunately, after this experience, I will not be bringing my car here again

I can not believe it…read more They are so good, professional, respectful and fast. Thank you so much for your service :)

I pulled in to get a pre trip inspection and left with the blame for a broken shop window…read more Miscalculation on my part and lack of clear directional signage on the manager's part. Pulling my trailer in, I was initially skeptical about pulling into a lot with such constricted space so I opted to pull onto the sidewalk next to the building. Upon exiting my vehicle I was approached by whom I'm assuming was a manager. I explained that I was there for a free pre trip inspection and he began by telling me my tires on my trailer expired in 2011 which is very good to know...not so much for the dude who just sold me the trailer 2 days ago. Then he said he'd spot me around the corner of their building, I said I was fine but he insisted on assisting anyway. As I'm trying to proceed forward and to the left, I see him in the corner of my eye and he appears to be waving me to the right so I turn right, I hear a loud crash. The awning on my trailer broke their corner window. I got out of my truck to assess the damages and determined that I'd be able to dislodge by pulling straight back then pull further forward and slightly to the right until the trailer was clear of the building. I explained this to the manager as I was walking back to my truck. As I was getting in, my service dog is barking and growling frantically at the manager who was immediately behind me (I kinda wish he would've bit him ‍) I sat and began to reposition and this dickhead reached into my personal space, into my personal vehicle and snatched my car keys out of my ignition. Now my key fob will not arm/lock my vehicle...thanks dickhead! The police were called, I spoke with them, we reviewed my options and the dickhe...I mean manager insisted on calling a tow company instead of using his tire shop know how to resolve the problem. I apologized and explained that I had no ready funds available for a tow truck. After wasting the tow truck driver's time he finally went and got a floor jack and decided to be a part of the solution instead of trying to perpetuate the problem. I get it, I made a mistake, caused a pane glass window to break, I deeply apologize and I am accountable. Then you deliberately, forcibly and willfully violate my personal space and property and steal my car key! Me being black and disabled gives you NO RIGHT to violate my personal space or civil rights? I didn't fight his dumbass, I remained completely cognisant throughout the entire episode. The "manager's" lame ass excuse that I was going to get free and take off was absofreakinlutely pathetic to say the absolute least!! I did give the tow truck driver $100 for having wasted his time; it's the least I could do! I WILL BE SEEKING DAMAGES! P.S. Even though I'm only a 1st degree black belt in taekwondo, I had every f*cking right to protect myself and WHOOP your preppy little punk ass!! You're paid to be professional and you shit the bed Jr. Even the Renton police officer said you overstepped!

service was fast …read more leach was very knowledgeable. I took my car in for an annual inspection wipers suspension battery alignment wheels

I've been here 2 times for slow leaks and they patched it up for free. GREAT SERVICE WHICH IS HARD…read moreTO FIND THESE DAYS! The lady and gentleman who work the front desk is nice and friendly. No upselling happening like discount tire down the street. I just love the service here its like the old America where people were honest and took pride in service. I will coming here to buy my tires as well! Thank you!

Great customer service. Was informed about the process and was able to have an easy drop off and…read morepick up process. I called a little after opening and asked if there were any available appointments. They were very upfront and told me I could bring my vehicle in and that it wouldn't be available till about 4 or 5pm. I dropped my vehicle off for basic services ( tire rotation/inspection, wheel alignment, and oil change). I received a call a few hours later for an update and my vehicle was ready for pickup a little after 4. The inside was peaceful and quiet. Luckily I'm staying right up the street so I was able to take a short walk to and from the location.

Came in towards closing on Sunday after getting a flat tire. Chris was friendly and helpful and was…read morequick to explain my options and get me the best deal in a timely manner. Unexpected car issues on a relaxing Sunday is stressful but Chris made it as stress-free as possible! Was in and out in about an hour. Will definitely be back for any tire needs in the future.

I always thought they just did tires. Some time ago my husband had them check our brakes after the…read moredealership said ours needed replacing. Big O said they still had plenty of life left. When the dealership told us we had a leaking manifold we did not trust them so we took it into Big O for their opinion. The manifold was actually cracked and was a serious safety issue. They always seem honest, are priced fairly and give great customer service. We use the one in Renton in the Benson Plaza. If you need mechanical work check them out. I'm betting you will be very happy with their work.

Absolute nightmarish customer service experience at this Big O Tires branch today, October , 2026…read more I came in regarding an active oil leak coming directly from the drain plug installed during a previous service. Instead of receiving basic professional courtesy, an elderly female staff member completely lost her mind, unleashed aggressive hostility, and rudely refused to inspect my vehicle. When I confronted them about their poor workmanship, she aggressively demanded my driver's license for absolutely no valid reason. Things escalated to a shocking level of disrespect when she openly hurled vulgar insults right in my face in front of everyone, aggressively shouting, "You are ass!" The level of arrogance, pure toxicity, and outright verbal abuse from this staff is beyond unacceptable. Customers should never be treated with such utter contempt and hostility. I am escalating this immediately by filing formal complaints with the Better Business Bureau (BBB) and corporate. Stay far away from this disgraceful and unprofessional location!