I prefer to use my own oil and OEM Filters. I called the number of the local Valvoline,…read morespecifically asking if this was the actual local shop and the pleasant woman replied yes it was. I inquired about using my own oil and filter and cost to do the labor. She replied it was not a problem and quoted $75 which is robbery but at least allowing the ability to use my own choices they don't offer. Went there, sat in line and once in the bay was told by the freakish young man with garish colored hair, gigantic septic piercing and black fingernail polish that while I could use my oil, I could NOT use the OEM filter I brought, that I HAD to use their filter. I spoke of the call I made and assurance it was no issue and IT replied that I had probably spoke to someone at corporate who didn't know what they were talking about. That the location I was in was privately owned and using my filter was a liability issue for them and not possible. This made no sense as they are just supplying labor and I can't see how using the cars manufacturers filter could be a liability, but their filter wasn't. I was told take or leave it, so I left, having wasted 10 minutes on initial call, 15 minute ride to shop, 20 minutes in line and 15 minute drive home. An hour of wasted time and no oil change. Screw Valvoline

Had my oil changed on 10/13/25 and paid for synthetic oil. Took car to my service guy who said it…read morewas leaking oil, turns out valvoline put filter on and twisted O ring. My mechanic had to fix that

So far professional and efficient. Had a coupon stopped in. I prefer small businesses. I would…read morerecommend for standard service oil change, filters, batteries etc. i didn't say certain things specifically and they checked it and was correct. Please consider small business next time u need an oil change

Very fast with response through Yelp…read more Service was performed relatively quickly. Had an unknown problem causing the engine to not turn over. They diagnosed and fixed the problem. They charged a fair market price without any strange fees or charges. Would take my vehicle here again.

Jimmy and his manager Isaiah were very friendly and helpful when changing my oil to help me better…read moreunderstand the signs of where a leak may be coming from on my Subaru - much appreciated!

FRAUD BUYER BEWARE, THIS IS A USELESS place FRAUD FRAUD…read more I've taken my truck here for years. I crawled under the truck yesterday and noticed my oil filter has not been changed in at least 3 visits. They lied. that's over 20000 miles on same filter. They serviced my front differential now the 4x4 will not engage. I have filed a complaint with customer care . the BBB, payment on hold with my credit card company, and state consumer agency.

Read all the horrible reviews through Yelp and decided to go anyway. Extremely glad i did! Workers…read moreare honest and friendly, super straight forward and won't try to sell or upsell you any product you don't necessarily need. Glad there is a shop like this near my home that's easily accessible and time friendly. Thanks again all!

This Valvoline put OLD oil in my car. I got my oil changed by them before I dropped my car off at…read morethe shop to get a minor repair fixed. I went straight from Valvoline to the auto shop. The auto shop told me my oil was beyond old. I called and complained to manager at Lusby Valvoline. He was very nice but told me he had video footage that my oil was changed. I believe they changed my oil but put old oil in my car because how do I go from Valvoline with new oil straight to auto shop less than 20 miles away and my oil was black as the midnight sky. I payed 109 dollars just to pay the auto shop I dropped my car off at to change the oil again. I will never be back to a Valvoline again. I have had nothing but bad experiences. I'd rather wait at a auto shop for 8+ hours to get my oil changed then take it this Valvoline ever again because I cannot trust they did what they were supposed to do.

I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

Needed to get a safety inspection done asap. We ended up choosing this one because of the…read moreavailability and reviews about honesty. The entire process was super quick and easy. The initial dropoff was a bit confusing as there is limited parking space however we found an unmarked area in the middle of the street for dropoffs. Once we got inside the shop, the rest was easy. The shop had a lowkey vibe and theres a separate waiting room. We were surprised when we received an email confirmation that they were done as we had just sat down for lunch nearby. The entire inspection took under 40 minutes. Very happy with the service and glad we chose this place! Highly recommend if you need a safety inspection.

I always go to Boris for any car-related issues 15 year ago. I was introduced to him by a…read morecolleague. I hadn't visited his shop for over three years since I bought a brand-new Toyota Corolla, but recently someone hit the passenger-side mirror on my car. I needed the mirror fixed in order to drive, and as always, Boris came through in a timely manner. He ordered a new mirror and even installed a temporary mirror so I could drive home safely. Boris is honest, and his team is excellent. I've never had any issues with the front desk or his mechanics.

My regular guy was busy and I had the filter so I gave them a shot. Glad I did. Quick professional…read moreservice and out the door in about 20 minutes for a good price

Wow! So happy I read the reviews here before going for my 3,000 mile oil change…read more I have a Subaru Forester and called them to make a reservation. No reservations needed just come on in. They close at 6 and I asked them if I could come by 4:45? Sure! Their waiting room is nice and clean with a coffee machine and water cooler. So they started working on the car immediately and told me that my car recommendations are synthetic oil, more expensive than regular. I asked them how much? They said $92 and I could change the oil every 5,000 miles instead of 3,000 if I bought the regular. They also said they can use regular oil which would not really make a difference, that's all they had to do was change the viscosity and that would be $52. I decided to go with my car recommendation and chose the $92. After a half hour it was done. Total price $92. That included oil change oil filter change to off all fluids and put air in all 4 tires because the low tire light was on. They said I didn't need to change my air filter because it was fine. Honesty is very important to me and I was impressed they didn't change the air filter when it didn't need to be changed. I think most other places would have. I will be in 5000 miles for sure!! Thanks guys!

Mobile one in Mechanicsville Maryland express on 3 Notch Rd. gave me keychain Bob that said fivefor…read moreoil changes get the fifth one free I get full synthetic oil changes cost me $96 each one I have a Lexus I S250 so the fifth one was supposed to be free I went in to get it and the man said we don't do that any more you gave me a coupon it doesn't have an expiration is says every fifth oil changed so every 5000 miles I come in here to get an oil change he said I'm sorry we don't do that anymore because of the gas price rise and the oil rise economy rise so we quit doing that six months ago I said no because I was in here two or three months ago and the man click my fourth one out so I came in here thinking oh great the fifth one free he said you haven't been in here that you couldn't come in here to three months ago I've been here for six months and we haven't been doing those key bob coupons since I've been here I said check in the computer system to see the last time I've been in here you were in here in March I said OK April May June I said that's three months he punch the fourth oil change out then he said I'm sorry the owner told me not to do anymore so to me that was a scam I like them but I won't be back I don't like to be scammed you know when you you pay $100 just about for a oil change and the fifth one is supposed to be free you look forward to that I can't help it it's not my fault the economy went up gas and oil went up you need to Still validate what you offer and it takes me three months to get 5000 miles on my car I won't go back so if any of y'all have that little key Bob that says the fifth oil change is free don't go to Mechanicsville mobile one because they won't authorize it

Fast and efficient service! Great group of guys running the shop and always good conversation!! I…read morereally look forward to getting my oil changed at Mobil 1!!