Professional customer service and good communication. Provided transportation both ways for no charge.

I had another outstanding experience here. The rubber seal on my door came loose. I thought I would need a new seal. They fixed it in 10 minutes. Clearly explained to me what was done and why I don't need a new seal. This Midas is completely honest and upstanding in how they do business. They never try to rip you off or over charge. read more

I have been a customer for over 20 years I took all my families cars to them and would recommend them to family and friends !.. but something happen when I took my 1969 Plymouth GTX for a gear box replacement, Well the master Tech installed it and it developed a leak by the power steering reservoir and they couldn't tell me why the leak happen and they couldn't figure it out and started to give me run around and making all sorts of excuses and finally gave up on me ! Come to find out that they screwed it up by not making sure not to check for wheel play without the engine being turned on so the power steering unit could send the steering oil throughout the system but their ineptness caused the problem so I took my original gear box to Quality Remanufacturing in Bedford Park IL, to have it redone and I called Jesse at Midas to let him know that I have the original one rebuilt and when can they reinstall it and he tells me that that week they are booked up so I asked for an appointment for the following week and he say fine to let him know so I asked him if there was going to be a Charge for the mistake they caused to my Classic GTX and the Gall of this shop and Jesse when he said they would charge me what they charged me the first time when they screwed up the installation which was about $700.00 Dollars also I asked if I could have the owner Mr. Bratcher of Bratcher Enterprise phone number so we could discus this problem and he said that they couldn't which is understandable so I asked them to give him my number so he can call me at his convenience, that was about a month ago and nothing but Crickets !!! I personally don't recommend this shop ! ..They should be ashamed of themselves ! read more

My wife and I have all our automotive services done here. After trying several other shops and getting the runaround. We are very comfortable with the staff here. Their honesty and sincerity goes a long way. read more

I love bringing my car here for service. Their staff is very nice, extremely knowledgeable yet explain things in a way that is easy to understand, they are very transparent about everything from their availability for the day to pricing and never push services that my car doesn't absolutely need. They have very fair pricing. Their staff are some of the kindest people I've ever met that really care about their customers and their vehicles. I genuinely don't trust my car with anyone but the guys at Palos Midas. read more

I had multiple repairs needed and I went to 3 different shops who gave me different prices but here at this Midas the guys explained everything fully from repair and functionality and future needs and gave me a fair price. Would recommend. read more

My first time with Midas and it was excellent! With how good their service was! Jessie Alvarez really helped me out today with my flat tire. He even stayed even they were already close, he was really doing his job by making sure that the customer is happy. Awesome work Midas Palos Hills read more

We have been going here for a little over a year now...so the service and work done is no fluke. Every time we leave satisfied. I can also say that when you have a stubborn issue, like I did on my 230k mile Edge...and even if it takes a second attempt...they figure it out and get it right. Final bills are always very close to estimates....go here..and don't worry. See Jessie! Joe D read more

Would never recommend them to anyone! I went in for an oil change and was told that my car needed over $3,000 worth of repairs. It seemed very fishy so I went to another mechanic who told me that my car had no issues. A few months later, I had to get another oil change because they did not fill the oil all the way. Definitely never returning. read more

Thanks Nick and team for winterizing both my rides. Also, placing plastic sheets and paper mats kept dirt from wheels off the seats and carpets. read more

Never recommend this place!!!they broke the one parts during the inspection and cost me extra $192:99 and they say that they didn't. I'm with my dealer over 15 years and I always have a honest people working on my car but my daughter took my car to Midas because she was thinking about the cost. The Midas give her almo $1,400.00 for front and back brakes for my Gt Hyundai Elentra 2013 which the back have been done last year and they didn't want to take responsibility for a broken one stud cross threaded during the inspection ! the person from a service doesn't wanted even look at the my dealer invoice because he knows what happened! all what I pay to my dealer was for front brakes was $280.00 plus I have to pay extra for broken part $192.99 THIS PLACE SHOULD BE CLOSED FOR A BUSINESS!!! BE AWARE GUYS SPECIAL FOR A GUY FROM A FRONT DESK!!!!! read more

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Customer service are good! great work ethic. I just went there and they took care everything fast and very helpful. I like it they guy of front is very personable. For sure perfect service! thank you again for taking care of my tucson read more

They either do not know their business, or deliberately tried to over charge for services that were not needed. I was told I needed a catalytic converter and exhaust system. They quoted a price of $1400. Went to Fair Muffler on 83rd & Cicero. Was told catalytic converter was fine and all I needed was a flex pipe and the rear muffler pipe. Cost was $232.00 Car runs fantastic, very quiet and couldn't be happier. Felt like midas was trying to deliberately take advantage of a woman by herself, that or they don't know their business. Regardless, I would not recommend to anyone! read more

These guys are great. We come here whenever we have an issue with our cars. They are friendly and honest, and they're willing to admit and fix any mistakes they may have made. I appreciate how they stand behind their work. What's more, I've done plenty of price comparisons, and the prices here are fair and reasonable. Most importantly, the guys who work here are talented at what they do. If you do not trust mechanics or do not know which ones are good, this is the place to go to. We started coming here about seven years ago, and we're always happy. Nothing but good experiences. They'll look out for you, too. Today, I was dropping the Missus off so she could drive home the car the guys had worked on, and they noticed, as I pulled in, that the running lights on the car I was driving weren't working. I did not simply need a new bulb or bulbs; something inside (a spark plug? I can't remember--I was an English major, after all) had popped, probably due to the cold weather. They fixed it within five minutes and my wife and I were each on our way. read more

Had an oil change on 04/12/22 Excellent service. In & out within an hour. Jessie [as always] top notch. Professional/courteous/honest. Certainly recommend anyone to have their car serviced here. read more

Scott and his staff are the absolute best in the business. I always thought this industry was a bunch of people that would just take your money. THAT IS NOT THE CASE! Scott is completely honest and fair with all of his customers. I followed him from the Tinley Park location to here and it is about 45 minutes away from my house. I know that if something is wrong with any of our cars, he will take care of it and not over-sell me. Completely trustworthy people and kudos to Scott and his team! I will never leave. read more

Had to bring my car in. Had previously brought it to another mechanic in the area (S&S Auto) who over charged and under performed. Midas was outstanding. The staff was top notch and my car was in and out in a day. Scott was straight with me and the work was great. Will never bring my car anywhere else. Thanks Scott! read more

I am really disappointed with their customer service and the policies. My tire was flat so I look for the closest place to my house to fix it, we went to Midas and to tell you the truth they look at you like "you are asking them for a favor and not for service". I own 3 trucks and one of them is not brand new and as soon as they look at your car they assume "the car is old" really? I usually take the car to the LEXUS dealer and it is in very good condition but due to the circumstances of the tire I went across the street to TIRE SERVICE COMPANY and it was a totally different story. They took their time, greeting me and fix the tire in less than 10 minutes. Great service and for sure I will recommend this place to my friends and neighbors. read more

Midas - Excellent service! - Tires Near Me - Palos Hills, Illinois

Great service! Jessie was very helpful letting me know what needs to be done to my car , took his time and explained everything to me. Very friendly staff as well. read more

Jessie is awesome ,they do great work and I really trust them with my car,Thanks guys for a job well done

Went there with an exhaust leak, guy comes out and just pokes his head under my truck....shakes his head and we go inside..he works for a minute on the computer and prints me an estimate of four hundred eighteen dollars. .i ssid you didn't even put it on a lift...he responds i know my stuff...so i walk and head to meineke on ridgeland ..up on the lift it goes and guess what a hundred bucks to fix..needless to say they did the work and were really fast and professional. Never trust anyone shop around. read more

Dear Scott, I am so pleased I found your shop. I called because my muffler guard rusted and was sitting on top of my muffler. Jessie was reassuring and said come on in, we'll squeeze you in and take care of it. I immediately came in and everyone was very kind & helpful. You guys fixed it in a matter of minutes and when I went to the counter to pay, Brian told me, no charge! What an unexpected kindness! I did also get an estimate for a new muffler as mine has a hole in it. I don't need a new one immediately, but when I do, I'll be back because the estimate was fair & reasonable. Plus, I was delighted to learn that you give veterans a discount. I want to thank you all. I sincerely appreciate your professionalism and generosity. I will be back as I am comfortable with everyone I met. I am grateful that I have found honest, caring, expert mechanics. Job well done! Sincerely, Tina Usher Evergreen Park read more

One of the best experiences with a repair shop. The staff was extrememly friendly and knowledagable. I dropped my car off for a diagnostic. They took me back to my condo so I wouldnt have to wait at the shop not knowing how long it would take. They called me and let me know exactly what was wrong, what my options were and how much it would cost. When the work was done they picked me back up to get my car. The shop door was opened for me, my car was ready and warmed up being it was freezing outside! Curtious friendly great staff!! Prices were fair work was quality. I would highly recommend this shop and will be going back for all car needs from now on!! read more

Always good prices and they never pressure you into getting more work done than needed. They are fast and friendly. I've purchased an air cleaner for my car thinking it would be easy to replace myself but I didn't have a Torx screwdriver. I brought the air cleaner to them and they installed it, no problem. The waiting room is clean and always well stocked with magazines, coffee, tea and occasionally cookies or pastries. Nice flat panel TV in the waiting room also. read more

Jesse & Scott went above and beyond for us. We always have exceptional service and are happy with their work. Highly recommend this Midas!

Kyle and the gang are hands down the best in all they do in vehicle maintenance and repair! Very professional and to the point. There is no where else I'll go for brakes, alignments and any other vehicle care. Thank you guys for everything! read more

i am a very dissatisfied customer ! i was not happy with the managers demeanor ! he was very disrespectful from the beginning ! i went in for a $17.76 oil change only ! he looked at his computer and told me i needed a oil pan and it would cost me $860.00 i am a 63 year old male that has been in the car industry for 45 plus years ! this young man and midas's job is to lure people in with a sweet deal and then slam you with a big job that you don't need ! needless to say my oil pan is in perfect condition ! my advice is to not trust midas as the managers get paid for forging jobs on helpless people that they don't need ! so please always get a second opinion ! NEVER TRUST A MECHANIC ! ALL THEY WANT IS TO DECEIVE AND SCREW YOU OUT OF YOU'RE HARD EARNED MONEY ! men and especially women be careful ! midas and their managers WILL TAKE ADVANTAGE OF YOU AND YOU'RE LACK OF KNOWLEDGE ! read more

I have been coming to this shop for four years, and I would never take my car anywhere else! Kyle and his staff are so professional, and it is clear they take great pride in their work. The staff will go out of their way to explain a problem and always allow me time to weigh out my decision. Being a college student, I travel and depend on my car, and bringing my car to this shop gives me piece of mind when I am traveling long distances. Even when I am at school, they are very helpful on the phone and have answered my questions when I have been in a bind. I recommend this shop to all my friends and family! read more

The staff is amazing! I've never had such great customer service from a mechanic. Worked with me and my multiple issues very patiently and honored warranty work from other states no questions asked. I'm new in town and generally prefer a small garage but this was an emergency and I found my new local mechanic in Midas. Thanks so much guys!!! read more

great customer service. they was very helpful in finding out what was wrong with my truck. however, the prices are extreme for my taste lol read more

Scott and Jesse are very customer oriented. Midas is fast and reliable and always gets the job done right the first time!

My son had his brakes repaired here and we were very pleased with the service. The staff are knowledgable and friendly. They took his car right away, without an appointment, and charged very reasonable prices. If you ever need your brakes fixed, this is an honest and friendly business that I would trust. A+ read more

I could not be happier with Scott and his team. I had several issues with my van. I also needed a tune up since I had over 100000 miles on it. They made it run like new in a timely manner for a great price. Scott even arranged for someone to come replace my windshield while the van was there. Great Service! read more

I have had this Midas location handle all my 2002 Jeep Grand Cherokee issues and although some of the work I had done got a little expensive they always did great work and gave me discounts where ever they could. They always answered my questions and concerns even if I came back every week with questions. Scott & Jesse exemplify what great customer service should be! Bring your cars, small trucks & suv's there! read more

I originally started coming to this particular Midas about a year ago for an oil change and had the most amazing experience ever. For starters, Scott Bella, the owner of this particular location instantly greeted me when I walked in the door, made sure I was comfortable while waiting on my vehicle and set the tone for his mechanics and staff to provide awesome customer service. After my vehicle was complete, Scott went above and beyond by printing out an itemized list of issues he felt was wrong with my vehicle with estimated cost based on importance. From there, I've gone back for every issue I've had with my vehicle. Simply because each member treats my car as if it's their own and i'm drawn in like family. Every time I even call, one mechanic and staff member in particular, Jessie Alverez, Always recognizes me by voice, fits me within the schedule and makes sure I understand the importance of each follow-up. Scott and his staff are very thorough with their customers in making sure we are aware of the issues and understand why certain things are neccessary to be fixed. They answer every question with a smile, have so much patience no matter the work load and work are very effective and efficient. Their personalities alone will make you forget you are waiting on your car because they give great time estimates and are extremely personable. I recommend this location to my family, friends and perfect strangers ALL THE TIME. read more

I called in to make an appointment for an oil change, i spoke to jessie. He gave me a price and explained the service thats also part of the oil change deal to me and answered every question i had. I went in and had my service done and the same way he treated on the phone is the sameway he greated at the door. I can honestly say service is remarkable, i would recommend this location to anyone "especially the woman" Shop is nice & clean. Wont be last time i go visit jessie & kyle read more

I had a very bad experience at this Midas. I was charged too much for the unprofessional repair that was done to my rear brake lines. The car is not safe to drive. When I brought the car back they said that the car was safe to dive and this is how they do all of these repairs. The new brakes lines are rubbing on rusty bolts in two spots. I depend on my car and drive many miles for work. It would only be a matter of time for these brakes lines to break. Now my mechanic has to fix the repairs correctly & I'm out all the money that I paid to Midas. Will never go back there again.My mechanic had to remove & repair the new brake lines because your mechanic installed the new brake lines with tie wraps that with the harsh winter conditions will crack & break. One brake line was hanging loose down below the underneath of the car to where it could get caught & break and then I would be in a dangerous situation. I cant believe that they are not concerned about the safety of thier customers. read more

The staff were friendly & helpful. They had to repair my brakes. Didn't cost as much as I thought and didn't wait forever either. Great job guys. read more

Really disappointed with the service, they charged me money and didn't even fix the lights on the dashboard. Needless to say, don't go there. read more

I have always had good experiences with Midas. I come for both routine oil changes and major repairs. They take the time to explain everything to me. The price is reasonable. The staff is very friendly. read more