Stopped in to get air in my tire, Mr. HART (Ken, I think) took my car in. filled my tire and…read moreThanked me for coming in! I barely had time to chat w/David-and Mr. Hart was all done-WHAT GREAT SERVICE! THANK Y'ALL!

Recently moved back to Littleton from out of state. My windshield wiper hose cracked and left me…read morewithout this little luxury when driving. My Dad and Brother suggested South Park. I finally went in and they were so nice. It turned out that this minor repair is going to be a little more involved than I was hoping. They set me up with a temp fix, I had to be at the airport for a business trip, and they genuinely just took care of me. As a single female, I appreciate being able to trust a business. Getting back in to get everything taken care of long term. Even being in the lobby while I was there, three other long term customers were in for various reasons. Highly suggest giving them a chance to take care of whatever you may have going on.

Came in for an oil change. Everyone was Genuine, kind, and it was a peaceful atmosphere with great…read morepeople taking care of you here. My experience was smooth, flawless and I felt like a valued customer. Thank you Ken for providing such a fantastic experience from start to finish. This team was quick efficient and you can bet your bottom dollar I'll be back. Thank you and your amazing team! I got a fair price, no games or underhanded quotes. Straight forward service and that's how you get er' done!

I had set an appointment with pride auto care to get some work done on my vehicle and when I talked…read morewith them over the phone explaining what needed done they said that they could do the work with no problems, so I took time out of my day 45 minute drive to go all the way down there and it was a waste of time. They said they couldn't help me and that I needed find another shop,This is the most ridiculous thing I have ever encountered!!! worst experience ever. I would not recommend this place to nobody. VERY VERY bad customer service!!!

I haven't been to this location for many years. Today I brought my daughter's Jeep in today because…read moreoil was leaking from the filter. She had a recent oil change out of state but it recently started leaking. Jerrica and Ronnie were honest and just changed the filter and topped off the oil, no charge. I appreciate an honest shop with thoughtful customer service. They have earned a new customer for all of my vehicles.

Very buttoned up. One individual was doing the paperwork while others were working on the vehicle,…read moreextremely efficient. Will definitely be back.

I came into Christian Brothers Automotive on Town Center with some pretty serious engine trouble,…read moreand the team there took great care of me from start to finish. Will helped me every step of the way--he was knowledgeable, transparent, and took the time to explain my options so I felt comfortable with the decision. I ended up not going with the full engine swap, but the entire process was handled professionally and efficiently. The communication throughout everything was excellent, and I really appreciated how helpful and honest Will was. Overall, I'm very pleased with the service and the experience. I'll definitely be coming back to Christian Brothers Automotive for any future automotive needs. Highly recommend! -Shaffer

I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

I've been back twice now for my free tire rotation and brake checks. The bill was 0! My alignment…read moreis perfect with using these tires for 10,000 miles! . They are so nice here. I had an issue with my warning lights coming on for needing an oil change and mechanical checkup that I had already done. They fixed those for me too! If you need new tires, highly recommend!

I stopped by to purchase new tires after buying a truck. Ethan welcomed me into the store and…read morequickly determined what I needed. He made the choice easy for my budget, and I was set up for installation within a few days once the wheels I had chosen arrived. Excellent professional service by Ethan and the entire installation staff! Highly recommend!!!!!

Amazing people at this shop. Definitely recommend them over anyone else for your vehicular needs…read more Had an electrical problem on a very old car and they knew exactly what it was. Replaced and reprogrammed new module at an amazing price and everything is working as it should. From simple oil changes to computer replacements, they got your back.

The staff was kind, patient and quick with my car repairs. Highly recommend this business to…read moreanybody looking for an honest mechanic.

An out of the ordinary request: change the oil on the Onan generator beneath my RAM Promaster…read more Willingly undertaken and performed wonderfully, at a more than reasonable cost! This crew has secured my return business. A truly great experience... and you don't expect that with an oil change!

Went in for an oil change and all went well, until I went back out to my car and noticed they'd…read morescratched the paint and there was a chunk of window tint missing under the old oil change mileage sticker - which they'd removed and then put back (a corner was left unattached and it wasn't like that when I arrived). I wondered why they handed me the new sticker when I paid for the oil change, rather than replacing it as usual, now I know. I don't know who damaged the window tint, but I do know they saw it and didn't say anything about either that or the scratch. They also claimed to have washed interior windows, vacuumed, and reset the maintenance light (per the receipt), none of which was done. When I spoke with Josh (manager), he apologized and said the scratch was probably caused by the mechanic's belt, and offered to paint it. They did a nice job with the paint, and were friendly throughout the process. Unfortunately, I've lost faith in this Grease Monkey location and won't be back.

I had my oil changed down by my home in Colorado Springs the Thursday before the weekend. Drove it…read morehome and parked it. Come the weekend, we loaded up the family and headed up into the mountains west of Denver. Shortly after we got on C470, an awful grinding noise came out of the blue from under the car. We immediately got off the road and found this Jiffy Lube. The skid plate had not been reattached properly, and was dragging. Unfortunately, the road had damaged it beyond repair. Fortunately, however, Luke was there receiving customers, and waived us right in to a bay when I explained what happened. He and his colleague Tommy Jay quickly assessed the issue, removed the damaged part, and got us back on the road. They charged us nothing. These places are independent franchises. They had no obligation to help me out. They just did. Five stars for outstanding customer service!

Went in for a top off. They were fast, friendly and professional. I very much appreciate the ease…read moreof which they made it. Thanks!!

I went to this location for both my fleet vehicles and my personal vehicles for over 10 years. I…read morealways received outstanding service, quality and value! Bryan always remembered us and went out of his way to make us feel welcomed. I trust this crew immensely to provide honest and ethical service and repairs. I highly recommend them to anyone looking for a local and reliable shop! I moved away last summer and miss this place. It was nice having a place you can trust to take your vehicles to!

I used to enjoy this location and was pleasantly surprised by how little maintenance we needed…read more They were honest, informative, and trustworthy. I highly recommended them to many people. Ever since the new manager, Kevin, took over a few years ago, our trust has plummeted. I can see from others' reviews that I'm not the only one, because they used to be rated much more positively. They had the highest rating of any other auto repair shop in the area. Nowadays, whenever we bring our car in, it's as if they're on the hunt for expensive repairs to meet quotas for specific fixes. The repairs are performed with inflated labor hours and parts sometimes marked up by at least 150% above retail. Their labor times regularly run more than twice as long as usual, according to multiple credible sources online. And, that's not all, we've been told we need repairs to recently repaired items that should last many years. We were told we must have new struts in 2019... in 2020... in 2022... and, again today, Kevin insisted on new struts! Magically, the most expensive repairs seem to appear again and again! "This one part is broken," but we need to replace the others, too. The struts are 'lifetime' warranted, yet lo and behold, the labor is hundreds of dollars!This location isn't what it used to be. The only reason to go is for Brian. He's a nice guy, but it's been a long time since we trusted this shop. Goodbye, Kevin et al, your dishonesty and incompetence will no longer be tolerated. Of course, a representative from corporate communications or marketing may surface to respond and reassure me that they care and that these practices are unusual. Boilerplate expressions of concern do not negate the reality of what previously loyal customers are experiencing firsthand.

Excellent service. Very professional and courteous…read more I was told how much my job would cost up front and how much time would be needed to get job done. I will continue visiting Franklynn in the future and forget about taking my Jaguar to the dealership for work.( too expensive) . Thanks everyone at Franklynn automotive.

Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.