technicians do good work. however customer service is lacking. the guy at the front counter can be…read morerude and a bit condescending. leads me to think he doesn't like his job and should consider a different industry because his customer service skills just aren't there. if you are a person who doesn't quite understand your vehicle and maintenance of it do not go to the brownsville location. he was very unhelpful, i called to politely let him know my experience at the location was unsatisfactory and he told me i was wrong and he was not rude. customers nearby also agreed he was not very friendly or helpful. checked reviews and this is not the first time he has gotten a complaint about his job performance.

Service was great as usual!! Mr. Trejo and his crew did a great job servicing my vehicle. I drive…read more2 hours to service my vehicle here in Brownsville because I know I'm going to get great service at a great price!!!

Quality service at a great price. Kips won't try to sell you anything you don't need and are…read morewilling to explain why you would need something if the are recommending anything additional

I needed to get a few things fixed, and the service was amazing. They are so polite, helpful and…read moreexcellent service. I'm so grateful I found this place. The person who helped me was Jorge! They deserve all the business in lower valley. Thank you so so much for taking care of my car so quickly and efficiently.

They have worked on two of my classic cars a 1980 corvette and a 1947 stylemaster and have done…read moregreat work and always has been done on time even when parts have been challenging to get.

quick and reliable to help with an electrical issue and for a new piece for the window to function…read moreproperly while in town from out of state. Recommend!

First I owned a highly rated automotive shop for over 34 years, and was a director for a State…read moreAutomotive Group. I have knowledge. I felt very comfortable at J&J Auto & Tire. First, they did something few shops seem to do. They checked out my car first, and then called me to get my approval before they did any work. Julio also suggested repairing the main leak from the Power Steering hose and rechecking before doing any other work. That's the kind of service I expect but seldom seem to receive. End result is they fixed only what needed to be fixed, and price was very reasonably. I highly recommend them for your vehicle repair.

My mom was stranded in the road. And the mechanic was able to tow her car and get it fixed in less…read morethan two hours before they close. They're very friendly and so generous. They help my mom so much. Speedy service. Affordable prices. Best mechanics in San Benito Texas.

I was in desperate need of help yesterday. My car over headed while I was at walgreens and since I…read morewas out of my area I panicked. I saw that pepboys was about half a mile away and decided to try to get my truck into service. I got there and Bryan and the Area Manager made me feel at ease with the service. As it turns out My fan broke and hit the radiator making it leak. It was a pricy repair but they were able to assist me and helped me get back on the road. I appreciate their service and dedication to helping the customer. Not only for me but everyone that I got to see that day. GOOD job Pepboys. I can't remember the name of the area supervisor but thank you.... for listening to me vent and helping me. Thank you Bryan and the mechanic for staying and making sure I got on the road. Needless to say I made it home ​

Biggest joke in Harlingen. Twice I have taken my truck there and they keep it overnight and when I…read morecall to see if the truck is complete they tell me they cannot do the job for some off the wall reason. Do not take your vehicle there prices are high and costumer service is ridiculously bad. I would give them zero stars if I could.

Great service, great prices. Very knowledgeable, Went above and beyond to make sure I was back on…read morethe road again as soon as possible. Highly recommend!

This is the only place I take my vehicles. They're honest, meticulous, kind, and quick…read more Cantu's Auto Repair went above and beyond my expectations. Before making any repairs, they gave me a thorough explanation and breakdown, and they weren't bothered by my lack of auto knowledge. Then, the repairs were made quickly and the price was very very veryyy reasonable. I am beyond grateful for the service that was done on my car. They've earned a customer for life!

I'd like to recommend 3 Amigos Tire Shop to anyone who not only needs tires but also: brakes,…read morerotors, alignments, gasket issues, a/c issues, etc. They're about 1 year & 1/2 into their venture but well versed in their craft. Give them a try. They did a great job installing my new brakes pads, changing the brake fluid, & also polishing the rotors. All for a great price & little to no time. Thanks for getting it done guys!

Do NOT use this tire shop under any circumstances. They are dishonest and will scam you…read more I purchased two tires from this shop in December. When I returned in June to buy two more, I was informed that one of the December tires had developed a bubble and that they would send it back for a prorated warranty claim. Instead of handling the single tire as discussed, they secretly sent both of my December tires back without any prior notice or explanation. When I confronted them about this unauthorized action, they suddenly changed their story and claimed both tires were "damaged." At no point during the initial conversation was the second tire ever mentioned. This was a clear and deliberate lie. They promised to call me with an update on the warranty process but never followed through. After three full weeks of silence, I had to call them myself only to be insulted with a pathetic $33 credit as their final "resolution." This is not a simple mistake. It is textbook shady business practice: bait-and-switch tactics, unauthorized handling of customer property, outright lying to cover their tracks, and zero accountability. Their customer service is abysmal, and their ethics are even worse. These owners clearly have no respect for their customers or basic honesty. Save yourself the headache, the money, and the frustration--take your business anywhere else. I have already filed a formal complaint with the Better Business Bureau and will be exploring all other available options to hold them accountable.

Serrato's automotive is such a great mechanic to go to. Serrato, the mechanic, is very nice and is…read morefair with his prices. He's the mechanic I know I can trust with my car because I know he wouldn't do me dirty like other mechanics will. Great services, and he's fast with your car. He'll finish what he has to do and give you the run down on everything. 10/10 mechanic!