Quality service at a great price. Kips won't try to sell you anything you don't need and are…read morewilling to explain why you would need something if the are recommending anything additional

I needed to get a few things fixed, and the service was amazing. They are so polite, helpful and…read moreexcellent service. I'm so grateful I found this place. The person who helped me was Jorge! They deserve all the business in lower valley. Thank you so so much for taking care of my car so quickly and efficiently.

Went for oil change. Had used competitor across the street prior and felt price was too high…read more Thought I would try another shop this time and the prices at Grease Monkey are by far cheaper and the service is much better. Very pleased with the service and value. Found my new service shop.

Honestly, speaking only for myself. I thought this place was great! There was no waiting. They…read moretook my information and out my vehicle parameters and I was given some options on the type of oil to use based on the manufacturer recommendations that are pulled up on a computer screen. They also pointed out an issue I had (and didn't know about) with a rusted off bolt, and recommended a couple near-by garages where I could get estimates. The waiting area was super clean, they had a kids area, t.v., soda machine snacks to buy, and free coffee & doughnuts...and the price was comparable to any oil change place in the area. I'll be back in a few months to have one more change done before we pull our RV north again.

This being the 2nd time that I used them, I came back because of the excellent attention that I was…read moregiven, the professionalism that the maintenance was done with and the fair price that I was charged. Carlos and Lauro have won a loyal customer. Orlando (aircraft technician)

technicians do good work. however customer service is lacking. the guy at the front counter can be…read morerude and a bit condescending. leads me to think he doesn't like his job and should consider a different industry because his customer service skills just aren't there. if you are a person who doesn't quite understand your vehicle and maintenance of it do not go to the brownsville location. he was very unhelpful, i called to politely let him know my experience at the location was unsatisfactory and he told me i was wrong and he was not rude. customers nearby also agreed he was not very friendly or helpful. checked reviews and this is not the first time he has gotten a complaint about his job performance.

I was in desperate need of help yesterday. My car over headed while I was at walgreens and since I…read morewas out of my area I panicked. I saw that pepboys was about half a mile away and decided to try to get my truck into service. I got there and Bryan and the Area Manager made me feel at ease with the service. As it turns out My fan broke and hit the radiator making it leak. It was a pricy repair but they were able to assist me and helped me get back on the road. I appreciate their service and dedication to helping the customer. Not only for me but everyone that I got to see that day. GOOD job Pepboys. I can't remember the name of the area supervisor but thank you.... for listening to me vent and helping me. Thank you Bryan and the mechanic for staying and making sure I got on the road. Needless to say I made it home ​

Biggest joke in Harlingen. Twice I have taken my truck there and they keep it overnight and when I…read morecall to see if the truck is complete they tell me they cannot do the job for some off the wall reason. Do not take your vehicle there prices are high and costumer service is ridiculously bad. I would give them zero stars if I could.

Great service - efficient and well done! Friendly and professional - quality service -read more

First I owned a highly rated automotive shop for over 34 years, and was a director for a State…read moreAutomotive Group. I have knowledge. I felt very comfortable at J&J Auto & Tire. First, they did something few shops seem to do. They checked out my car first, and then called me to get my approval before they did any work. Julio also suggested repairing the main leak from the Power Steering hose and rechecking before doing any other work. That's the kind of service I expect but seldom seem to receive. End result is they fixed only what needed to be fixed, and price was very reasonably. I highly recommend them for your vehicle repair.

Do NOT use this tire shop under any circumstances. They are dishonest and will scam you…read more I purchased two tires from this shop in December. When I returned in June to buy two more, I was informed that one of the December tires had developed a bubble and that they would send it back for a prorated warranty claim. Instead of handling the single tire as discussed, they secretly sent both of my December tires back without any prior notice or explanation. When I confronted them about this unauthorized action, they suddenly changed their story and claimed both tires were "damaged." At no point during the initial conversation was the second tire ever mentioned. This was a clear and deliberate lie. They promised to call me with an update on the warranty process but never followed through. After three full weeks of silence, I had to call them myself only to be insulted with a pathetic $33 credit as their final "resolution." This is not a simple mistake. It is textbook shady business practice: bait-and-switch tactics, unauthorized handling of customer property, outright lying to cover their tracks, and zero accountability. Their customer service is abysmal, and their ethics are even worse. These owners clearly have no respect for their customers or basic honesty. Save yourself the headache, the money, and the frustration--take your business anywhere else. I have already filed a formal complaint with the Better Business Bureau and will be exploring all other available options to hold them accountable.

I went in for a tire patch which was $10 and they were busy but still managed to get it done within…read more15 mins I'll for sure be coming back here when needed.

I have been here twice already. The first time I was impressed with the speed but also kind of…read moreworried at how fast it was. I never had any issues with my car so I decided to come back, they were just as fast this time. Everyone here is friendly and always seems to be good vibes. Sit in your car and listen to music while they get your maintenance taken care of, WIN. I recommend coming here for your oil change needs. I am from Florida to come to visit my parents, this will be my regular place from now on when I'm here.

Fast, efficient, reasonably priced. Will certainly return! Had oil change and transmission fluid…read morechanged.

Great service, great prices. Very knowledgeable, Went above and beyond to make sure I was back on…read morethe road again as soon as possible. Highly recommend!

This is the only place I take my vehicles. They're honest, meticulous, kind, and quick…read more Cantu's Auto Repair went above and beyond my expectations. Before making any repairs, they gave me a thorough explanation and breakdown, and they weren't bothered by my lack of auto knowledge. Then, the repairs were made quickly and the price was very very veryyy reasonable. I am beyond grateful for the service that was done on my car. They've earned a customer for life!