Came in for an oil change and to check a noise I thought was coming from my brakes. The oil change was quick and easy, and the team took the time to properly diagnose the sound, it turned out to be coming from my tires, not the brakes. Ray explained everything clearly, walked me through the condition of both my tires and brakes, and helped me understand what might need attention now versus in the next few months. I left feeling informed, confident, and more aware of what my car needs. Ray and his team genuinely care and will get you back on the road safely! read more

I usually got to the dealership for my oil changes but they are now $130. When I walked in the guy didn't even say hello. Thought that was weird but I made an appointment for 2. I showed up early at like 1:55pm. The guy who did my oil change told me he checked my cabin oil filter but funny how he only showed me the engine oil filter. He never even took the cabin one out because none of my stuff was moved. Or was in the exact same place I left it. He didn't even ask if I wanted to change them the filters were disgusting. This shop is lazy and lie about the simplest things. Sad what the world has become. You can't even trust someone to change your oil and tell you what else needs to be completed. It had been awhile since I got an oil change due to the horrible economy. I will be learning how to change my own oil. I am also taking my car to someone else just to make are they actually changed my oil. Horrible customer service and the younger guy supposedly doing my oil change was very rude and snappy. Sad how ppl treat one another in today's crazy judgmental world. Next time I will have my brother or boyfriend bring my car because clearly it doesn't matter what type of car you drive they treat you based on how you look. read more

Midas - The cabin filter the guy said he checked. But clearly didn't. He only showed me the engine filter. - Auto Repair Near Me - Ft. Worth, Texas

It was that time again! Time for an oil change. Dealerships are expensive so, I'm avoiding them. I saw on the internet Midas was having a special on an oil change so , I headed to the West Side location. There was lots of activity going on. I'll tell you about it. First of all, I was greeted by the owner as soon as I got out of my SUV. I walked in a friendly Hispanic male was ready to serve. He was explaining the price of the oil change. I told him about the ad I saw. It was 24.99 for a Synthetic Oil Change .He explained it was a misprint and they are a franchise. Oh well. It's not the first or last time this will happen. He printed out a receipt to show me what I would be paying before they did the oil change that was nice. I spoke with the mechanic. He was very well spoken and competent. He also answered my questions and showed me some techniques about my SUV, very helpful. I saw two other customers coming in to pick up their vehicle. They paid affordable prices. An Arab family came in and could not speak English well and the cashier was able to understand them. Hospitality is great. I was offered water. Restrooms are clean and so was the lobby. To recap things. I didn't not pay the price I wanted but, I did receive quality service for my self and my SUV. read more

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First time at Midas! Ray was super helpful and his costumer service was great! I was super happy with the quality of the service and was in and out in a timely manner. read more

Midas @ 3301 Alta Mere location is where I have been coming for all my car services. They have been nothing but professional. Techs are knowledgeable, and honest about what I need. Inspections were thorough. Finally, a service place you can trust. Cost is very reasonable. read more

Usually good, but when they call with a recording asking how how your car is running, they do not respond with any info.

Love these guys at Midas on Alta Mere! Always excellent service! Had tie rods replaced, an alignment, and passenger window regulator replaced - they had me in and out in record time. Thank you so much! Y'all are my one and only ;) Charlotte read more

I have been going to Midas Fort Worth for a couple of years now and it has always been a great experience! Ray and his team are honest, fast and reliable. I have all of my car services taken care of here. Come see Ray and send your friends! read more

Midas - Midas Fort Worth - Auto Repair Near Me - Ft. Worth, Texas

the Midas at Forth Worth on Alta Mere rd. provided excellence service. Waiting time was reasonable. Vehicle inspections Tech, Santiago was thorough...Manager Eddie was knowledgeable and helpful. Been coming here for my vehicle services for the 3rd years now. I couldn't be happier with them. Best value for the service receive. Maria read more

They are friendly a clean establishment and speedy I've been going their 3 years now Awesome place read more

CUSTOMER BEWARE!!! I visited this business approximately one week ago for an oil change. I have had oil changes at this business countless times. Every time that I have had my oil changed at this business. The store manager and/or owner updated me on the status of my car and recommends a new air filter, windshield wipers, etc. This time they did not which I thought was strange but I paid for my oil change and got in my car to leave. Upon entering my car, I immediately knew why they were trying to quickly get me out of the business. One of their employees had dropped something on my windshield and cracked it. I was concerned about confronting them myself as a woman so I called my husband. He went by the business to present it to the owner and/or office manager. They never denied it but only stated, "Well, we don't ever have tools on your windshield." When that didn't appease my husband, they defiantly stated, "Well, you can't prove we did it." BUYER BEWARE!! If they damage your car, there is absolutely no chance they will take responsibility for it. I went in for a $75 oil change and walked out with a $1,000 windshield replacement. read more

The customer service is amazing and they send a text to see how your car is going after you've had your serviced with them

I went in for brakes in mid 2021. When i went into a different midas for an all around check i was told that my rear brakes were low. I was then informed that the brake pads put on where the lowest quality they offered (they did not ask about parts options at time if replacement) and that is why they did not last long. The rotors (which were also replaced at the same time) have already started to rust to the point of replacement. Very poor quality parts. read more

Came in it's some real questions about my 4WD and a light that kept coming on. The dealership assured me that it was normal, however they let me know that it wasn't. If you need honest reliable work, this is the place. Ask for RJ, his vehicle knowledge and customer service is top notch! read more

We are new to the area and it is hard finding all new services that you need. We have taken our cars here and are very happy with the service. We are able to get appointments when we need them, they are prompt at assessing the issue and let us know our options. We appreciate their great work and will continue to use them in the future. read more

My car was leaking coolant significantly but I showed up and Ray assured me that it wouldn't be a problem and a easy fix. After getting quotes from other shops, midas was significantly cheaper. Within hours we had a new radiator in and it works perfect now. Thank you so much Ray and the Midas team. read more

I had an awesome experience with the friendly people at this location. They were able to find the print with my car and laid my options out in front of me. They clearly explained all the options and let me make my own decision and respected it. I will definitely be returning here. Definitely worth having in my phone book. read more

Came for a brake inspection. Great customer service, there is no service pushers here. They have free wi-fi, but they don't have a snack machine though. read more

Midas - Inside - Auto Repair Near Me - Ft. Worth, Texas

I needed and oil change, and my brakes checked! usually those things can be expensive but the guys here didn't try to rip me off or anything, they genuinely gave me advice and helped me out! there prices for oil change didn't break the bank, as well as the customer service here was amazing, I honestly felt so comfortable to leave my car and they just really helped me out. i've had a lot of car trouble the past few months and that came with awful service but these guys really helped me out!! SUCH GOOD SERVICE!!!! read more

Had my car inspected. They were prompt, courteous and very professional. In and out in 15 minutes or less.

No run arounds here. I made an appointment in advance and spoke with Eddie the manager before even arriving to make sure he understood what my goals were. The staff was great and gave me an estimate on the repairs and at the end of the quick service, replacing the exhaust pipe was exactly the cost they said it would be! Will visit again! read more

If I could give a lower review for this business, I would. A month ago, I brought my vehicle in to have front and rear brake pads, as well as front and rear rotors replaced. My charge was a flat $125. This week, my wife had to take her Mazda into Midas, as my schedule did not allow me to do so, and she was experiencing some major issues with her braking system. After the diagnostic testing, my wife was quoted an amount that exceeded $1,000 for parts and labor for front and rear brake pads, rear rotors, and a brake flush. This is astronomical, right? I advised her that we would purchase our own parts and pay Midas to put them on, since they did a great job with my vehicle. My wife was charged $388 for exactly the same service that I received for car the prior month. In fact, I had front and rear brake pads and rotors, where my wife only had front and rear brake pads, and rear rotors placed on. I followed up with the Manager, Eddie, regarding this matter. Eddie advised that my service had been entered into the system wrong, I should have actually been charged more, and no one ever admitted that they were simply taking advantage of my wife, a woman. Blame was placed on the individual who inserted the invoice for me previously; even though I know the same staff was working. Eddie gave me a refund of $57.50 for "an overage charge for an extra half-hour". This only further raised my suspicion. You cannot trust anyone anymore. I do not want this to just come across as a rant, but I will be taking this matter to a higher authority. read more

The Saturday AM crew worked on my vehicle. I came in for an oil change. I had a confirmed appointment for 10am. When I arrived, the man behind the counter did not have the appointment on file and after I showed him the email confirmation, he told me I did not confirm and that he would work me in, maybe in 30 minutes. It was off-putting, but I didn't make a big deal about it. I left the shop and came back within 40 minutes to my vehicle being worked on. The guys did a courtesy check and noticed my tire had small lacerations where the belt was causing damage and cracks throughout the tire. I authorized the suggested replacement tire. An hour later, the man behind the desk informed me he was sorry I had waited so long, that the replacement tire they thought they had on hand was not on site and that they had to leave and retrieve a tire from the warehouse. I wish I had been informed of this before they left, because I needed to do other things with my day. I would have set an appointment and returned for the tire replacement, but being told after the fact (an hour later) about why I had been waiting that long, upset me and I will not be back. I was not kept informed about the progress of my vehicle. The team didn't bother to show me where they had installed the new tire, so that's guesswork too. And to top it off, the man who handed my car off to me did not tell me where he left the keys... All that, paired with the man behind the counter telling me I didn't set an appointment after showing him the confirmation, really sealed the deal for me-- customer service at this location needs some work. The misinformation and lack of communication are the key reasons for my poor review. read more

The battery light had started to flicker so i had bought my last few Interstate batteries from the midas on Alta Mere so stopped to get it checked out. They tested and it was the battery and it was still under warranty. Jesse offered to replace and give me credit for what was still on the old battery but it would cost $20.00 for him to put in.I stated that i would put it in. He started with that he was in the service business That was all i needed to hear. Went to there website and emailed them expecting some help and they never responded. read more

Hands down the best customer service that I have ever received!! I took my car to the dealer, and after making a few calls around to shop prices, Midas proved to be the best way to go. Not only did they complete all the work that the dealer was going to do for much less, but they completed the work within a faster time frame as well. I would recommend Brian and his team to anyone!! read more

I have been coming here for over 10 years. I've only ever been treated with the best customer service. No matter if it's Eddie Martinez at the counter or Jessie stepping in, just hands down they have the worlds best Techs!!! Heck if you live close and the shop can spare a man for 5-10 mins they'll take you home and call when it's done and pick you up if there is no way to get back!!! Hands down there are only 2 shops I use and this is one of them. All I'm saying if you looking for honest diagnostics and itemized rundowns of what your being charged and why, this is the place for you. Oh and I never write reviews, but this is something that must be shared read more

Came in to get my flat tire switched out! Even though they couldn't help me patch it because it was too close to the side wall, they put on my spare for me since I didn't have the tools necessary... very friendly staff & very helpful in guiding me where to go! read more

Horrible experience!!!!!! My husband took his blazer in to get a catalytic converter. Halfway through, they checked to see if they had a gasket for it. Of course they didn't. They said they would have to order it. It had to have something, so my husband had to go show them how to splice a different one on so he could take it home. He called several days later and they had not ordered it and there was no notes about it in the computer. They finally got it in. I took it in assuming it wouldn't take very long and I would be on my way. I get there and they tell me they are going to charge me an extra $28 for the gasket. What?!! It was supposed to be included in the work we already paid them for. She said, "Well, it would have been free if we had it in stock, but because we had to order it, we have to charge you. It is VERY bad business to charge a customer for a mistake that the person in charge of keeping things in stock screwed up on. We will NEVER go back there again and I would suggest that no one else go there especially if you are a woman. They are just waiting to rip everyone off!!!!!!!! I would not give them even one star, but I have to to post this. -Negative stars. read more

Today I wanted a quote for a cadalitic converter and they said I had to pay the diagnostic fee. So I went to another mechanic who typed in my car and gave me a quote for the part. read more