Horrible place to get your oil change from! I went and paid $120 for an oil change for my 2023…read moreNissan Rogue. I started having issues with my car, and an emergency popup showed the next day. I take it to the mechanic, they never changed the oil, spilled oil onto other compartments of the car where the oil burned. I am extremely disappointed, especially with this being my first and LAST TIME. I have never in my life seen such a sloppy, distasteful, unprofessional, uncaring, uncouth and highly unorganized establishment in my life. YUCK! -A NEGATIVE 1 Million out of 1.

Nevin and Wolf took care of my car and made sure I was satisfied with my oil change!! Gave me a…read morebottle of water and threw my trash away too. Quick and easy!

Great friendly staff. Knowledgeable and always willing to listen and help…read more This is the best repair shop downtown. Easy to get to.

Honesty, customer appreciation, respect, valued as a customer, straightforward ... I'll 4eva…read moreappreciate u 4that Bill :)) & continuously recommend u! I'm not a review writer but when u find someone u can trust that will give it 2u straight... u advocate for them! Not sure about any negative reviews but I am sure that l, as a "female" have always been valued as a customer, treated with respect & taken care of from bumper to bumper with a "fleet of vehicles" for over a decade. If CCC can do it for u they will do it well & if they can't they will let u know. Simple as that. If u value ur vehicle, time & money...this is the place!

Wednesday I ordered a tire. (run flat) The manager examined my tire. The manager came back in and…read moresaid he would order my tire. Well, he ordered the wrong tire after he went out and examined it Friday I come in for my tire to my surprise, he ordered the wrong one after looking at it a second time and wanted to charge me $574. I called the dealership they looked what I needed and I'm gonna be out of there for about $314 from the dealership avoid this Goodyear they will try to rip you off. Jiles t. bishop

Easy - folks were simply nice. Yes, not a difficult task (checking low air pressure but what i…read moreneeded. Highly recommended

First let me say as a US Army retiree I am thrilled this service is available on post for our…read moreService members and retirees. I am retired Army and in town on a vacation. I scheduled a tire balancing and rotation. When I arrived I was the only customer present and there were 4 techs and the manager present. I watched them raise my truck and remove the drivers side tires. They immediately just swapped them without balancing. I informed the manager who addressed the issue and it was corrected. (I wont mention most folks would crisscross four wheel dive vehicles when rotating) While waiting I agreed to a cleaning of the fuel system. The manager then came to me and told me the tires were dirty on the rims and that once that dirt came out the balancing would have to be redone. I asked him why they were not cleaning inside the rimes and he said we don't do that. I told him it is a complete waste of time and money to balance the tires with the dirt on the rim. I had never heard of that being done and back in Iowa that would never happen. He apologized for the issues, I cancelled my fuel work as I would not be able to trust their future work. The manager was apologetic and made it all "right" when the bill came, which was nice. I have to admit although this branch is on post I won't be returning to any Firestone Auto Care facility anytime soon.

Great customer service from the time you call to make an appt/ask questions until you walk in the…read moredoor for service.

I used to frequent this particular location because it's closest to home. Due to previous…read moreencounters with employees and management we went to the one on Sunset, my daughter took her car recently to Denvine and proclaimed she had the best experience, I took her word for it and scheduled my next oil change to return, I must say William D was the most professional and courteous person Ive encountered in the 35 yrs our family deals with Jiffy. I am elated that we will now be able to return to convenience at the closer location. He is an asset to the organization. Happy to see it!

A great Jiffy Lube! I went here and they had me in and out in about 25 minutes. Would highly…read morerecommend.

Seemingly friendly and say they want to give you a good deal. Gives off icky used car sale lot…read morevibes. No hourly labor rates are posted. Ask for everything in writing prior to work starting. They have a system- -front desk lady is sweet but a fast talker, flitting around running to get the manager Darryl. He comes in soft spoken tells you "I got you- don't worry". Very touchy feely which is inappropriate anyway. You believe him and then he pulls a switch on you. Dr. Jekyll, Mr. Hyde- inexperienced mechanics, sloppy work and holds your vehicle hostage until you pay their exorbitant prices. Wished I had seen the bad reviews first. Do they stay so busy because they are breaking stuff or fixing it? You may get a warranty but will they even honor it? If Darryl's mouth is open he's likely not telling the truth Would not recommend you go here!

i called for breaks and rotors on rear 320.00 ok be right down thy striped a bolt and told me 1,200…read moreto fix i told them just do breaks for now so thy put on just pads ,i thought thy did rotors also, and i was charged 400.00, later i looked at the bill pads only,400.00 i returned and asked for half back ,to bad for me ,i took them to small claimes i should have asked for jury ,i dont know how this woman judge became to be, she must have been taken or know these jokers. i got nothing so in short watch out for bait and switch this place sucks!

On January 14, 2026 I went to the location on Harbison Blvd. Called ahead to get a quote and check…read morethat they worked on BMW. Arrived, waited 40 minutes. When they were supposed to start, they informed me that they don't have the European oil needed. I sat in line 2 cars back and they didn't bother to check before making me wait or when I double checked they could do the oil change before waiting. Terrible service and management.

Joey T and the team were so helpful. I always come to the…read morelocation Harbison. They are the team to see!

First time I took my car here was just for an oil change and tire rotation. I checked my oil the…read morenext morning and it was below the L line. I was hoping it was an honest accident, so I tried them a second time for AC service and oil change. I made an appointment and dropped my car off first thing in the morning- didn't hear from them all day until I called before they closed and they told me they FORGOT about my car and would do it the next day. Oh, and my car had no oil in it again after they changed it.

Great shop, gave me a reasonable quote, told me it didn't need to be done right away, and didn't…read moreover recommend other service. I will be going to them for my Toyota needs for the foreseeable future. Everybody that helped me was great to work with.

While visiting my sister-in-law--who's pregnant and managing 3 kids and another on the way while my…read morebrother-in-law is deployed--I decided to help out by changing her oil. After finally getting the drain plug off, it was obvious it had been tightened with an impact, making a simple job way harder and I couldn't remove the washer. Honestly, it felt almost malicious. I noticed who did the previous oil change from the service sticker still on the windshield, which is why I'm leaving this review. It's frustrating knowing my sister- and brother-in-law trusted your shop for something as basic as an oil change and may not be able to feel that same trust going forward. Do better.

I needed an oil change. This was a great value for my money. My technician was the manager, his…read morename was Guy. He was very personable and informative. He seemed to be reserved in nature, but the customer service was amazing!!! He offered to reset my oil, notification light, but I declined so that he could assist customers that we're waiting after me. I will definitely return, and if I'm lucky, I hope to get the same technician and the same service.