The office folk are lazy a$s, poor, communicating DEI hires. The mechanic is Fair. Avoid if you are in a rush. I asked for a quick diagnosis on my tire noise, but nothing happens fast there. Went to Mavis Dedham for a five-star experience. read more

This is not a good tire or any kind of shop. I had a flat tire on the way to a very special event, got there right at opening, asked them to plug it or just replace tire which they said they had. Told me they needed 25 minutes. They then called me about the full inspection they did on my car and told me I needed all new tires other work which would have totaled well over $2000. When I got back there my car was still on the rack, hood up and no work around the tire. The manager then was insistent that I get all the work done. I repeatedly said no. He then told me I had to buy 2 tires. I said no and finally after making we wait for almost 2 hours they decided to put the tire on the car, knowing that I was going to miss a very special family event. And of course, they charged me double for what I have ever paid in the past anywhere. And all the work they said I needed, was all done through a total engine rebuild by the dealership for $11000 , 3 months ago. Never use this place! read more

DO NOT GO HERE. PEOPLE ARE SCUMBAGS. I went for a state inspection because it was close to work, crunched for time. They say it'll take 40 minutes. I leave the place get back to work they call me and say "your wipers aren't working you'll need to replace the motor for them it will cost $1,000." I knew there was nothing wrong with my wipers I found out they unplugged the connector cable to the motor (there's finger prints on it). I proceed to plug the connector back in and they work just fine now. Thanks for nothing Midas in Burlington. Get new employees who aren't POS. read more

I brought in a car in to get an estimate for a muffler replacement. They said would be free. That is all we asked for. There was a check engine light on. But we didn't ask or want them to investigate that as we would take it elsewhere for any additional repairs. They quoted $3,600 for the repair. I said it was too much and said I would pick up the car. When i arrived to pick up the car they sprung on me I owed $200 for the diagnosis for the check engine light. I had never been told the amount of the fee and never agreed to pay that amount. Total extortion! They would not give me the keys or my car back unless I paid even though it was already on the tow truck. read more

I went to this Midas location for a state inspection because my usual shop was booked. During the inspection, I was told I needed new tie rods and emergency brake work. The quote for the tie rods alone was around $1,400, not including a $90 diagnostic fee to check the emergency brake or the cost to repair it. I declined the repairs and left. Within minutes of driving away, a plastic undercar shield came loose and was visibly damaged. I pulled over and tried to temporarily secure it myself, but it fell off completely. When I returned to the shop, they said they'd reattached it, though shortly after I got home I realized the shield was gone entirely, making it clear it had not been properly secured, if at all. I also discovered that my vehicle registration had not been returned. I had to come back the next day for a third visit just to retrieve it. I then took my car to my regular mechanic. They replaced a sensor related to the emergency brake for $100 and confirmed that my tie rods were completely fine (they were replaced last year). My car passed inspection without issue. This saved me at least $1,490 compared to what Midas quoted, plus repair E break fees they were planning to charge. Between the inflated repair quote, the loss of the undercar shield, the repeated trips back to the shop, and not being given my registration back, this experience was extremely frustrating. I'm not sure whether this was negligence or incompetence, but either way, the outcome was unacceptable. read more

They have no clue wt are they doing Took my car for glance and alignment they screwed my SUV , started to shake even more than before , charged me over 200$ for The dude try to sell me my parts and told me y need to change this steering bar , I won't trust them again , I've to find another shop to go ver the car again and fix it . I don't recommend it for no one . read more

I went in to get a quote for some exhaust work and to have my tires swapped for new ones. I started getting a bad feeling when they couldn't give me a straight answer about prices. The prices kept changing and if they didn't want me to understand they spoke Spanish to each other. Too bad for them I speak Spanish so I knew they were up to no good. I ended up getting a quote for $1000. So, I decided to get a second opinion and took it to a shop where I've been many times before and always been happy but they're expensive. They took a look at my car and for the exact same work gave me a quote of $580. Midas in Burlington is shady as hell and I would never give them my business. read more

My car is currently at this shop waiting for me to pick it up. After reading all the reviews just now....maybe I should of read them before I dropped it off in late November. I have always used Midas in every state I lived in from California, Tennessee and Massachusetts and they have always done a great job. I have always gave great reviews. I recently actually used a Midas in Bridgewater and the manager's name is Jeff and he was AMAZING!!!! So don't think every Midas is horrible like these guys. It's truly all who manages the place and who the manager hires. He obviously doesn't care about his business. Like the reviews say they're very lazy there. I brought my vehicle in for one problem and I got everything fixed or asked to be fixed but the actual problem? Then I was told the sensor light would go off in 10,000 miles. They said we didn't hear that correctly. My husband wears hearing aids and he even heard that. Later on one guy said 100 miles and then another guy said 10? Well which is it? Sorry 10,000/100 miles....nope try just 20 mins! Then when my husband called and said the problem is worsening they said no worries bring it back in we got you we will fix it. My husband said we already paid you for the problem so we shouldn't need to pay again. They said yep no problem. But that was a different story when I got there today??? Why did I take the day off from work today!!! Why would they lie? They should of told him no on the phone. Because when you do a diagnostic it should tell you which sensor is the problem and then they fix it. I actually just researched this. The sensor that is out we can actually fix it ourselves if its just tire pressure related. If it's more serious than a mechanic needs to get involved and do a diagnostic to see which sensor it is. And its $50-$250 depending on labor cost. They're making a mole hill out of something so simple. And they never fixed the issue. You drive it for 20 mins. Which most mechanics do a test drive of the vehicle to see what the issue is and or after. They called me talking about wiper blades and batteries. It's likes yeah, yeah...what about the sensor. Then I did need new tires and they tried to sell me the most expensive tires their was....my husband's job is down the street and back. That's how far he drives. The guy was going on because we took a road trip over the summer. Well that's why we need new tires. We don't do road trips weekly??? It's like they don't listen. They just sit and think how can I get money from this idiot!!!! Well you just lost another person. And I'm just going to post this to Google, Nextdoor, your site and if you're BB credited and if the next mechanic finds out that you didn't even fix the sensor....which well we know you didn't he will write a letter so I can send it to my credit card company. Because you didn't complete the service that was required. And Jeff over there in Midas in Bridgewater actually cares about his clients...he cares that their happy. I didn't want to drive all the way to Bridgewater but if it means I'm not going to be taken advantage of....then as King Titan says, "Then so be it." read more

DO NOT use for MA State Inspection. They ARE NOT authorized. But - they simply lied to me and said that they could do it. In fact, they are looking at your car to find something to sell you. Then, they take the car down the road to a Mom-and-Pop garage that *is* authorized for State Inspection. In my case, that "real" State Inspection garage had already closed. I wasted 40 minutes at Midas until they revealed this. What kind of Corporate Culture forces their employees to lie?????!!! read more

Rude and dishonest. Doubled the price of labor from what I was quoted. Asked to speak to someone to better understand the price increase and received no explanation and a bad attitude. read more

Thank you Manny - my car was done November 14th, very pleased. My service at Midas was quick and done at a good fair price. Manny is very professional and courteous. We got a free ride over to the Burlington Mall to spend time while the car was done. NOTE: You can finance a unexpected car repair bill here. I also got a quote on new tires which was very competitive. read more

Manny and the team did a great job with my car! Tire replacement - all four plus filters. Service was excellent as well. Transportation to and from. I was nearby. Excellent deal! read more

This is not the same Midas crew that was there before and got all the horrible reviews. It's a brand new staff and completely redone Midas facility. I made an appointment one day when I was driving by and saw the $19.99 special for an oil change. They could take me on Saturday, it was nice and quiet when I came in. The new staff? Top notch. Super nice, engaging, the place is super clean, and even the technicians were helpful. I'm definitely going to go back there. And trust me, I hated the place before. read more

Terrible Quality, Bad Service, Not trustworthy !! I would stay away from these incompetent guys who can screw up even simple jobs like oil change, brake fluid change or re-balancing tires. They will also pressure and scam you into buying other services you don't need. I have been taking our car to Midas, Burlington for oil change for last couple of years. In June this year, I made an appointment for oil change at 12 noon on a Saturday, dropped off the car and was told that car would be ready to pick up in couple hours. Nobody called me until the closing time, 4 PM, so I returned to the shop at 4 PM only to find out they had not even started the job. During previous oil change, they overcharged me and when I complained, they gave me a coupon for free oil change, which I decided to use this time. Since I was using the coupon a free oil change, I believe Charles & Manny pressured me into buying other unnecessary services like brake fluid change, re-balancing tires etc. Even for these simple jobs, quality of service was awful and they could have ruined our expensive car. During Brake Fluid change, they dropped the cap on the brake fluid holder into the engine compartment and could not recover it. Small weights they put on tires for re-balancing were rubbing against the brake shoe and started making rattling noise while driving. Obviously, they did not even bother to test drive the car after so called "tire re-balancing" . I had to go back and get it fixed the next day. They refused to make any adjustment to the bill for their screw-ups, bad quality and all the hassle I had to go through. I would not trust these guys and would not recommend them to anyone. read more

Good people don't come along often In this darn age but I will have to shout out Manny. He literally saved my day I was driving home after work and popped my tire. They were 5 minutes to closing but he stayed and helped me out so I can get home safely even with the rain. Thank you Manny this branch is lucky to have a knowledgeable, kind hearted soul like you. I've officially converted and can't go anywhere else for my auto needs. read more

Midas - Location - Oil Change Stations Near Me - Burlington, Massachusetts

Had a leaking tire on a Friday night. Called Midas and they immediately told us to come in. Explained the situation and he instantly knew it was a bad valve stem. Showed my son how to fix it and gave him a spare stem. No charge and we went on to our trip to Maine! Customer Service was amazing!!! Thank you, Midas Burlington! read more

I brought my vehicle to Midas at Burlington MA location for exhaust hanger bracket repair. Instead of welding a new bracket, they decided to weld a bolt on the one side and the old rusted broken piece on the other side. I wasn't aware of this until I took the vehicle to Volvo for check engine light that came right after exhaust work at Midas. I was told by Volvo that electrical problems caused by improper welding in the exhaust area. Volvo said this exhaust repair is not acceptable nor safe read more

Midas - Oil Change Stations Near Me - Burlington, Massachusetts

Went to this location today to get an estimate on an exhaust repair. Was told it would cost $42 just for the estimate!! I've never seen anything like this. I will be taking my business somewhere else! read more

I went in to have a light changed above my license plate and get an estimate on a muffler. The two working at the counter couldn't see more disinterested in helping me. They told me there would be a large fee to just inspect my car to see what needs to be done and get an estimate of the work. That is ridiculous, I've never heard of such a thing. So I asked to just have my light fixed above my license plate which should be pretty easy. Took a while to determine what was going on in their shop and if anyone was free. The determined that there was one person not doing anything that might be able to help me. Then they go on to tell me that "with any work they have to do a full car inspection, so it's going to take a while" and they wouldn't just let me get my light changed and that inspection wouldn't be adequate to give me an estimate of the work. This all seems quite shady and I will be taking my business elsewhere!!! read more

Be sure to read the filtered (HIDDEN) Yelp reviews. I didn't, and now I sure am sorry! Went in for a standard oil change today. When it was finished, I was told that the reason my check engine light is on is because the O2 sensor wire has been cut. ...the hell? My check engine light? That wasn't on when I came in!! "Must've been." Um, NO. Trust me, I'm faint-of-heart when it comes to dashboard lights and beeping alarms. If the light was on, it's NOT something I would miss. So suddenly after taking my car to this Midas, the O2 sensor wire *has been cut*?! He helpfully told me that it'll need to be replaced before my next inspection and that it'll run $100-$400 depending on the make and model of my car. Um... you're standing RIGHT NEXT TO said car and you say "it depends"? Shyster! Shenanigans! read more

Midas - Looks innocent enough... but looks can be deceiving, much like the employees here! - Oil Change Stations Near Me - Burlington, Massachusetts

You can contact me by text since you have all my info on file. Didn't you text me my car data?

They are unprofessional and waste people time, first time I go they let me go take appointment and when I reach for my appointment they push it for the next day after I reach , and the next day they did the same. they don't have enough people to do your work on time so they will keep on pushing your appointment after you reach to the shop. so don't waste your time to go there read more

Shady company that hire and train liars and thieves. Go to your local trusted mechanic. I'm putting a review for a friend that was just there saying that the oil pan was stripped in which midas did from before and wanted $139 to fix it. My friend took his car to another trusted mechanic and literally took 2 mins lol. read more

Used this location about 2 years ago it was the worst service I have ever received at a garage. A couple weeks I drove past here and noticed that there was fresh paint and new bays for the cars. I decided to stop and give them another shot! Ended up talking with Cody the new manager great guy and extremely knowledgeable! The team he has working there now is very professional and polite, I will definitely bring my car back to this location int he future. read more

Midas - Updated waiting room! - Oil Change Stations Near Me - Burlington, Massachusetts

Had my oil changed on Monday. The service gentleman, Cory, was very helpful, nice, and very professional. My car was in and out in like 25 minutes. Very happy with the service here!!! read more

The good news: Very friendly and professional staff, no pressure, efficient service. The not so good news: Hidden costs/fees. I was charged (and you will be too) a $3.50 "shop fees" charge for an oil change, and then there was anticipated/expected taxes on top of that. So you should essentially add $4-$7 to any oil change estimate, or to the large banners out front advertising $19.99 oil changes. Keep in mind that the $19.99 limited time oil change DOES NOT include semi-synthetic or synthetic blend oil. They will also politely try to up-sell you other items, though there was no pressure at all by the staff here - again - the staff is great. read more

New management is in charge here and they are crushing it! Great service they were able to get my car in right away and diagnosed and fixed the problem very quickly! read more

This place is really bad. I got estimate for $2400 = $650 for parts and rest $1750 labor. In the end they charged me $150 just for diagnostics which most places do for free of cost. Surprisingly another place gave me estimate for $1500 for the same repairs. Bonus: If you need time to think if you want the repair or not, it's just $120/day to keep your car there. Please double check before you spend money at this place. read more

I went there on Saturday January 8 to get my oil changed. In the course of waiting for my car to be finished I was told I needed a new Serpentine belt and it was going to cost over$200. I told no, I'm going to wait. When my car was finished I noticed on the paperwork they gave me that they said I needed to new rotors and brake pads. I knew this was not correct. I brought my car to a mechanic to look over these things that they said I needed. I was told by the mechanic that I do not need any of these items fixed! So buyer beware! I have also written a letter to the main office of Midas noting my displeasure. read more

I went to the open house recently as this Midas is under new management. I was very impressed with the staff and met several that day. They were friendly and knowledgeable. My car is 6 years old and regular maintenance is crucial. We discussed my needs and I am confident that they can provide the service I need for a fair price. They will be my new go to place. read more

I've been here a few times because it's convenient for me while I'm at work, but I will not be going back. A few weeks ago one of my headlights burned out, so I went to Midas to get it replaced. After an hour, they told me they replaced the bulb, but the light still didn't work so it was probably a burnt fuse as well. They said they could run diagnostics to see, but that would be another $100 and another hour. I brought my car to my mechanic near my house, and he replaced the bulb in under 30 minutes, and said there wasn't anything wrong with the socket at all. So not sure what Midas did - they either didn't replace my bulb, replaced the wrong bulb, or didn't reconnect the wires correctly, but in any case, they didn't do their job. I've gone for other things before, and they've always been fine, but a little pricey. But I will not be going back!! read more

If could, I would like to to give the ZERO star. They have the ADs of $19.99 for an oil change. My son went there and they charged him $91.49 for an oil change. Yes, $91.49 for an oil change for a Volkswagen Jetta, and it was even NOT the best. They didn't accept Amx which the only type of card my son has. I was called there to pay for it. I argued with him with the price. At the end, I didn't want to waste my time and agreed to pay. The the owner said He couldn't take my credit card because he was afraid I might dispute the charge . How low he could go. I ended up paid the cash to get the key back. read more

This needs immediate attention and response. I was told to go here, because they were supposed to have a quality check. I came in, explaining my situation. That the previous auto shop I went to, claimed it was a brake issue. Clearly it was not, since my brakes had just been replaced. I explained to Cody where the noise was coming from. So when I was told I'm being charged $50.00 to check my brakes, when you've advertised it's free; I was perturbed. Now, by simply listening, they told me it was my transmission, and how my car was unsafe to drive. He then kept saying, you shouldn't be driving it. You have to leave it here. I'll get you a Lyft home. Kept pressuring me. Then said, I can order a transmission and it's used. It's still in the other car and coming from Rhode Island. So a week without a car. Then the estimation of $4,000 to fix it. Here's where it becomes suspicious. I also had to put down a $1,500 deposit, and leave my car on the property, until whenever the work was done. How sketchy does that sound? I also had to sign a waiver saying, he told me it was unsafe to drive. He also did not inform me, they torqued my wheels, and I'd have to come back for a check(WHICH I IWON'T). I'll go to my usual tire guys. I've now gone to two other mechanics. They both said, I should never have been told I have to leave a deposit, and the car and that's extremely suspicious. Also the images you see uploaded by the owner, aren't real. None of those are real staff members, and come from Midas stock images. I would go elsewhere, and ladies especially watch out. These commercial chains work on commission, and are quick to claim you need work done. If it smells like fish, it usually is. read more

Please do not take your car to this place. They overcharge you and try to gyp you on basic services. Workers here are unfriendly and they're practically out of business. Read the hidden reviews. read more

Very Bad Experience. Had my break repaired in May. Come to find out I was basically a victim of highway robbery and was overcharged hundreds of dollars. About a month later I came back because my break is literally smoking and my car stalled out on the highway. They told me nothing was wrong. The next day the same thing happened. When my car stalled out on a major MA highway I was very nervous for my safety. I also had to have my car towed- something that could have been avoided if they had done a thorough job. Not only did they completely rip me off they disregarded my safety. read more

I needed an oil change and I called 20 minutes prior to showing up and they still were able to fit me in. When I came in they were very helpful, quick and efficient. The staff was also very nice and accommodating. They offered me coffee and tea and told me I could help myself to anything. It was a great experience overall. I will definitely be coming back into this Midas location if I have anymore issues with my car. read more

This time last year I would of given this business 0 stars if possible. I brought my car to this location for brakes and then told I needed a different service done costing $1,800. The job a year ago was not done correctly. I went back after getting a second opinion and since then there is a new manager and Cody took responsibility for the work that was done by the prior service team. Cody handled the situation extremely professionally and went out of his way to oversee the fix. Ask for Cody when you go there! He is doing a great job and working really hard. Much appreciated! read more

I went here for an oil change the other day. He threw in a tire rotation with it. My car felt brand new as I drove away after the service was performed. I was happy with it, it was $40 total and took way less time than anticipated at only about 25 minutes. While I waited I was offered coffee and they have People magazine so by the time my car was done, I almost didn't wanna go! The guys there Steve and George were very sweet and helpful. Will be going there again for my next oil change. read more

OMG stay away from this place! I called to get a price for a pair of shocks and was quoted a decent price so I dropped off the car. When the owner Joe called to say the car was ready he said the quote was per shock! So they were twice the cost of NTB and my local shop, based on standard shocks. Complete scam! read more

I'm really cursing myself for not reading the previous reviews on Yelp, before choosing this horrible place. I have been a Midas customer for 2 years in other locations and just blindly went to this place. I could pardon them for their overpricing. But, then they closed up the place 30 minutes before the scheduled close, locking up my car inside. Without the car and keys to my house my whole day was screwed. Stay away. read more