These guys are awesome! They carry quality stuff at an extremely affordable price. I went there and…read moreRocko helped me find exactly what I needed. Super friendly staff and would highly recommend to anyone looking to buy a trailer or tow dolly!

Optimum RV in Harlingen, Tx provided the Best customer service we've had in a long time. Our…read moresalesman, Ian, was awesome! He listened to our needs and showed us the perfect Travel Trailer that met our needs for a Double Axle trailer. Juan, the Finance person that closed the deal for us was awesome too. Andrew, the Prep and Delivery Service person was great too! We had driven more than 240 miles to look at a specific used Double Axle Trailer that was listed for a great price. We decided paying a little more for a new Trailer would be better for us. Thankful for the great customer service and quick response to our online inquiry that Saturday evening. Ian had come in on his only day off, Sunday, to assist us since we were coming from out of town. Thank you for going above and beyond for us! We highly recommend Optimum RV if your interested in buying a RV.

- Extremely Disappointed, Avoid Optimum RV Harlingen…read more We purchased a 2020 FR3 from Optimum RV in Harlingen, TX, and the experience has been nothing short of a nightmare. After signing, they kept our RV for over a month to fix a leak from the in-unit washer/dryer combo. Not only was nothing repaired, but they scratched the bathroom when removing the unit. We were promised someone would come to fix it again, as well as check the bedroom A/C and generator--that never happened. We explained multiple times that the RV is our parents' full-time home, and it was not feasible to bring it back in for service. They planned their move-out around Juan's (our salesman) timeline, and we were patient, waiting a whole month for pickup. What we got was a rig still full of issues. To make matters worse, we were sold a warranty that doesn't even work in the Valley. No mobile techs in the area would honor it, and there was zero support from Optimum. We returned the warranty and signed all the paperwork with Dan (finance manager) in early March, and a month later, still no resolution or update. Every time we call, we're told Dan is unavailable. We spoke with Juan again today--still no answers. Bottom line: Do NOT trust these people. Save yourself the headache and shop somewhere else, outside the Valley. This dealership is all talk, zero follow-through.

If you are willing to pay $100/hour for them to simply replace some nuts on your trailer, go ahead…read moreand throw your money away. Good news is, they only charged me $77 to replace 12 nuts. What a bargain?!

Tried to order two window screens for my Travel Trailer. The…read moreproblem I have is with the parts Dept. One specific person by the name of Terry. She works her own hours and seems to be OK with upper Management. She says she will be there and she never follows through, if you get irritated, The other em[ployees in Parts JUST LAUIGH! Then tell me to drop my ATTITUDE. Wouldn,t have an attitudeif they could do the job. It seems that this Terry is the only person that can order parts. NOW I know your going to say no big deal. Well this same senario has played {four} different occasions, all about these 2 screens. THIS is a MANAGEMENT problem SEEMS to Start AT the TOP!!! Get it together Ron Hoover. Won,t see me AGAIN!!!!!

The service department is horrible. I paid $16k for cleaning the tank and installing a new motor…read more The motor worked for about three hours. it has been "repaired" twice. It has now been sitting at Ron Hoover for months with nothing being done. Please take back your shitty broken motor and return my money. You are a horrible shop that I would love to never see again.