Should be zero stars. The rudest and worst professionals I have ever experienced. They did a lousy job and even giving them a second and third chance they did horrible work. It looks like a DIY bathroom. And that really isn't fair as many self improvers do a better job than they did. Kim is a real piece of work to deal with. Everything is your fault. Mike comes in all patience and assurance that they will fix their crappy work, but he is as insincere as they come. It is just do it the cheapest way possible and who cares if the homeowner is happy!! They have no respect for your property. My advice, find some real professionals to do your tiling and run as fast as you can from this company. The list of all they did wrong is just too long and time consuming to list, but believe me it is a list of legitimate complaints. read more