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Mid Ohio Hearth Products

3.7 (3 reviews)
Closed • 8:00 am - 4:00 pm

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6 months ago

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6 years ago

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5 years ago

Rude, dishonest, no customer service at all. Talked over me and did not answer my questions. Wouldn't recommend at all

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Fireplace Professionals

Fireplace Professionals

(23 reviews)

Polaris

Really great quick turn around from the request we put in online for an appointment. Super…read moreprofessional and efficient. Helpful securing a date/time for a chimney sweep. Got our friendly reminder before the appointment. AJ came out and was a gem super helpful easy to understand when he was sharing the challenges with our fireplace. We spoke through options and he was super professional. He very quickly submitted our request for a quote later that day or the next so it was prompt. Emailed him back after my husband and I spoke and had a follow up question - no response as of yet and our appt was on 11/11/24. Then we started to get calls from the office following up on our appointment between 11/12 - 11/13/24. It would be helpful when vmails are left to be specific on the reason for one's call - to state the company name and phone number without context unfortunately isn't helpful. We played a lot of phone tag and I wasn't clear for the call it was simply to call Fireplace Pros. When we did finally connect the question was how our appointment was and did we have any questions? I did follow up again asking for the specific quote we had emailed AJ on after our appointment and that was the last we heard of Fireplace Pros and that was on 11/13/24. No follow up quote on our follow up question and a little phone tag. Sadly what started out as a strong service has sort of quieted down without our follow up answers to our questions.

We had just bought a new home and wanted to have the fireplace and chimney inspected before using…read morelighting it up for the winter. The Fireplace Professional arrived on time as expected, explained what he would be doing, did it, and then explained his findings. He was courteous and professional, did not try to trick us into purchasing anything, and was straightforward in his assessment of our fireplace. I'll definitely call them again next year to have a yearly inspection before the winter sets in.

The Chimney Guys - After

The Chimney Guys

(41 reviews)

Writing this here and hoping you and many others use "ChimneyGuys" for your projects. They want me…read moreto do it on google, but I avoid that at all costs. THIS is my 2nd project now with C.G. -- and it's currently underway (anticipated completion this coming week). This project involves a new S.S. liner and brick/mortar work to ensure a safe and strong woodstove retrofit. Photos attchd. Just had a first test fire, and all is safe and strong. C.G. completed another job of complete rebuild of the firebox in living Rm fireplace, and new spring-loaded top cover up on the roof. 2 years down the road; everything is working great. I commend C.G. to you for what you've got coming up.

The service started off great, and the technicians themselves were courteous and professional. They…read morecalled ahead, introduced themselves, and wore protective booties, which is why I'm giving one star. However, the company as a whole seems to put their technicians in an unfair position, using outdated upselling tactics and presenting customers with excessive prices, unfair policies, and unlawful charges. I truly hope these technicians find employment with a better company. The service was supposed to include inspection and sweeping/cleaning. However, they claimed they couldn't perform the sweeping/cleaning due to a blockage and wanted to charge $295 per hour to "unblock" the chimney--without providing any estimate of how long it would take. Isn't clearing blockages part of the sweeping/cleaning service? Naturally, we declined. What's worse is the company then tried to charge us for services they didn't complete, citing transportation costs (a 20-minute drive from Pataskala to Gahanna). Let me be clear: I never agreed to pay for transportation, and I will not pay for services that were not performed. They could not provide any evidence of me agreeing to these additional charges. It seems they rely on customers not knowing their rights. Do yourself a favor and avoid this company. Save your money and find a deal on Groupon instead!

Curatola Masonry

Curatola Masonry

(4 reviews)

If you're looking for top-notch masonry work, look no further! This company exceeded all my…read moreexpectations. From the start, their communication was excellent--clear, timely, and professional. They removed my old brick facade, parged, and restored my front porch with a stunning new stone facade that looks absolutely flawless. They even fixed my chimney to ensure it wouldn't leak--a bonus I truly appreciate. What impressed me most was their professionalism and expertise. It's clear they know their craft inside and out. On top of that, the way they treat their employees speaks volumes--it's reflected in the pride and care they bring to their work. The cleanup? Spotless. You wouldn't even know they were there except for the amazing transformation. I can't recommend them highly enough! If you need masonry work done, hire these guys--you won't regret it.

Just want to share that I had Curatola Masonry at my home this morning and they are FANTASTIC!…read more Justin's team came out and addressed my issues and were extremely efficient and HONEST about what was needed. They did the repairs that were needed and didn't try to make my issues out to be a major repair like a a couple of other chimney companies in the Columbus area had done. They are also very reasonably priced and a much greater value than the other popular chimney companies I had worked with previously. If you are having chimney issues, I wholeheartedly endorse Curatola Masonry!

Mid Ohio Hearth Products - fireplace - Updated May 2026

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