Tim is legit. We tried finding multiple mobile service companies for our F350 and RV and every…read moresingle one was a bust. Tim is reliable, a great communicator, and his rates were super competitive. I can't recommend him enough!

Fast friendly service, I called and he came as early as he could since he was on a different call…read moreat the time. He was able to fix our issue and he is reasonably priced.

Very good communication. Rapid responses and good work. I was very pleased with the service. I'd…read morerecommend it to anyone.

From the owner: As a certified RV technician with over a decade of experience as a veteran owner and operator of my…read moreown company, I possess extensive expertise in a diverse range of RV systems. My areas of expertise include water heaters, generators, furnaces, refrigerators, air conditioners, plumbing (including water lines and discharge), electrical issues, and more. It is important to note that I do not provide services for chassis issues or warranty work. If you require a technician to inspect or repair your RV, please do not hesitate to contact me.

My Wife an I Made two trips before making our purchase of a used Palomino 5th wheel. Josh and the…read morestaff treated us with respect and courtesy.Josh was very knowledgeable about what we were looking at.He understood what our wants an needs were. Also the finance person did a great job of getting us financed so we could make our purchase. Upon our arrival for our walk through Tammy was very helpful and knowledgeable about the unit. All of the staff of the service were super accommodating especially when the hitch we were to receive did not fit. They bent over backwards to make up for the mistake. Of course this all took place on Friday the 13th, wouldn't you know. We would definitely work with these people again. They have my 5 star rating for sure. We will be using them for service if and when the time comes even if it is 80 miles from our home. Thank you to all of the staff for everything. Sincerely , Larry and Sharon Sarver From Akron, Ohio October 16th, 2023

Words cannot explain how bad this repair was done. Pictures…read moreare not even showing how bad this is!!!!

Jared was awesome! went above and beyond explaining everything wrong with RV water heater. Gave…read moreoptions on repairs and replacing and cost of each. Also didn't mind checking AC and showing me problem and cost of repair. Best money I've spent!

jarrod is the absolute best! he's helped me multiple times with my previous camper and even helped…read moreme go over a new camper i was thinking of purchasing.

First of all took him a few days to show up. Our leak was never fixed, it was actually worse after…read morehe cut several places of water line near our water pump. He started by butchering up our under belly saying it was our fresh water tank leaking, I knew it was not the problem because we never use our fresh water tank. I kept sending videos of the lines coming from the water pump showing him the leaks, he said he would be back out. And never showed back up. He charged us over $500 and never came back when I noticed we were still leaking. We gave him more time to come back and make it rite, he never showed. We called Epling rv services they came directly out, fixed our leaks. Do yourself a favor and do not use Custom Rv Services!! He should reimburse our money for not fixing our leaks and actually made more issues with the butchering he did to our water lines from the water pump and our underbelly.

Per my experience with this company. We where told they be out to fix our awing and frige. Waiting…read morefor over 40 days. Not showing up when promised. Unprofessional communication and lack of communication. Late charge on bill before job completed. Buyers beware.

When our travels took an unexpected turn because of a failure in our RV's electrical system, the…read moreteam at NuCamp stepped up in a big way. After discovering a burnt electrical smell and seeing smoke coming from our multi-plus inverter, we immediately shut down power and contacted NuCamp for guidance. While it would have been easy to simply replace the failed component, the NuCamp Service team recognized that there could be a larger issue within the electrical system. Rather than taking a guess or applying a temporary fix, they recommended that we return to Sugarcreek, Ohio, so their technicians could perform a complete evaluation of the entire electrical system. Their goal was not just to replace a part, but to identify the root cause of the failure and ensure that all necessary repairs were completed correctly. What impressed us most was NuCamp's commitment to customer safety and long-term reliability. They worked hard to fit us into their service schedule, understanding that we were on the road and needed answers. Their willingness to go the extra mile and thoroughly inspect the electrical system demonstrates the level of care and professionalism that sets NuCamp apart. As RV owners, knowing that the factory technicians evaluated the entire electrical system gives us confidence that the repairs were done right. It's reassuring to know that NuCamp stands behind its products and is committed to getting customers safely back on the road. While unexpected repairs are never part of the travel plan, the response from NuCamp has turned a stressful situation into a positive experience. We are grateful for their expertise, communication, and dedication to resolving the issue properly. Thank you to the entire NuCamp Service team for your outstanding support and commitment to customer service. We look forward to getting Chico (our TAB 400) repaired and continuing our adventures with confidence.

The scheduling process is not user friendly. I had to send the request and photos separately from…read moremy phone. This wasn't excepted by the company. There was no other way for me to do it on my phone. I don't have access to another form .