I have been using this vet for years and LOVE them. they are so kind and accommodating. They caught…read moremy cat's cardiomyopathy VERY early by being attentive and proactive. possibly improving her quality of life and prolonging it because I can now get treatment before it hopefully progresses. Forever thankful for them.

I had my female spayed in October 2024. I don't know what they did to her or how they treated her…read morebut I ended up putting over $3000 into her for diagnostic testing to find out what was wrong. She was not right from the minute I picked her up. This place is a joke.

Every time I needed help the Eastwood veterinary team was there to help. They have cared for all 5…read moreof my dogs and did absolutely everything they could do to help. Yes sometimes they get full and booked but to be fair it's a small hospital. There are other places to take your pet to. They are always running around like a chicken with their head cut off so they can do everything they can to help. I've never had a bad experience here. If they have room to get your animal in I suggest going here. They genuinely care for your animal and will do everything in their power to help. If they are unable to then there are other places but I suggest trying this place first. :) Morgen M.

Everyone is always kind and welcoming. However, I have had repeated issues of not being told about…read morevet charges. For example, I needed to set up an appointment for my pet, and was told there was an opening on the same day. I was later charged for an emergency visit! If I had known that having an appointment on the same day (even though it was probably due to someone else cancelling their appointment) then I would not have scheduled for the same day! We are also always charged a fee for calling to set up appointments! Why is that a fee!? This vet needs to do better at not overcharging and needs to start letting customers know what they will be charged for.

My elderly dog had a swollen eye, my current vet, that I've had for 11 years "couldn't get me in,…read morego to the doggie ER." So I saw the post on Lakeland Veterinary, gave them a call, got in. Everyone was very compassionate, helpful, responsive. Highly recommended!

Issues with employees, my dog had seizures from a med he was put on there and when I called the…read moreoffice manager was rude. 1st call that morning explained that he had started to have bad seizures after only taking the meds 3 times. He had never had seizers before so wanted to see if what vets thoughts were. Got a call back that stated med doesn't cause seizures to just monitor him and continue to give meds. I didn't give him the pill even though they stayed to go ahead that morning. I then called back after googling to see if it indeed caused seizures and the office manager thought she put me on hold and in a rude voice said to " quit f*cking googling" after the fact I told her I had googled it. I was told that if needed to be seen for an emergency to take him else where because they couldn't fit him in or see him for another week. I took him to a different vet and now because of this issue after talking to doctor Anderson about the office manager, that they have a policy that you are not allowed back with any of your animals if you take one to a different vet. Tried to talk to the vet and was not able to after multiple attempts so leaving review

PSA: Northwest Veterinary Clinic…read more I was a loyal client of Northwest Veterinary Clinic -- until I discovered they were listed on PublicSquare, a platform where businesses must sign a values pledge aligning with far-right ideology and anti-DEI messaging. In April, I emailed the clinic to ask a simple question: Did you knowingly sign this pledge? I hadn't yet seen their reply when I called today about a sudden concern with my dog. I was transferred, and the phone was answered: "This is Amber, where do you want your records sent?" I was caught off guard -- I hadn't even mentioned changing providers. I clarified that I was calling about my dog, and Amber replied, "You were sent an email." Still confused (as it had been three months since I reached out), I said I wasn't sure what she was referring to. Then it clicked. I said, "Oh -- is this about the PublicSquare listing? I haven't read the email yet, so are you confirming you knowingly agreed to that pledge?" Amber did not confirm. Instead, she said I had "made accusations" and that "we're not a good fit." She refused to answer whether or not they signed the values pledge. I later read the email, which included this line: "It's none of your damn business." Let's be clear: I never said I was cutting ties -- they made that decision for me without discussion. They refused to clarify or deny their involvement in the platform. They responded to a respectful question with hostility, deflection, and zero concern for my pet. If you value inclusion, transparency, and basic professionalism -- take your business elsewhere. Because it's clear: they've already decided who they do and don't want as clients.

The doctors Whelen are really good vetrinarians. Knowlegable, skilled and professional. Probably…read morethe best vets in the Jackson area, so why the one star? This has less to do with them and more to do with the current and future state of veterinary medicine. I am an old man shouting at clouds. When I was young I went to Dr. Gordon. He lived and worked on Gordon road, a road named after his family. I doubt Dr. Gordon went to formal vetrinary school. My guess is someone handed him a pair of rusty tin snips and told him to caterate that bull. A few hundred times later and the locals called him a vet. Dr. Gordon did a fine job. He gave all animals the same shot of the same medicine, with the same needle, out of a big glass jar. I am not sure what was in the jar. I am not sure Dr. Gordan knew what was in the jar. I think the word Medicine was hand written in sharpie on the glass jar. Animals lived and died just like today, but he only charged ten or twenty dollars for his services. The Whelanns graduated from MSU after 8 to 12 years of schooling. This schooling cost about $60,000 a year plus the income they lost while in school. Over the course of aproximatly 10 years the actual economic cost of their education is well north of a million dollars per vetrinarian. To justify the over two million dollar expenditure they need to earn at least a premium of 10% of that, or $200,000 a year just to pay the student loans on that capital expenditure. They also bought the Northwest Vetrinary Clinic book of business as well as the buildings and property. They also have to pay what I estimate to be a staff of 6 or so full time employees. They use the best couriers and the best labs to do the best diagnostic tests in the area, They would also like to earn a reasonable and fair living. I generally see only one customer car out front every time I drive by. Think about that. One single customer bearing the brunt of all those amortized costs. Is it any wonder a vet visit costs $1000 a pop? Two pets and you are looking at $2000 for a 15 minute visit. I am fairly rich and I have cut way back on vetrinary care for my pets. My dogs still live 13 years of very happy healthy living, with or with out vetrinary care, like they always have. Recently people have been turning in their pets to animal kill shelters in record numbers because of the high cost of vetrinary care. Is it really better for most pets to be neglected or killed so that the pets of the very rich get incredibly outstanding vetrinary care? Once again the Whelan's are wonderful vets. This is more of a discourse on the state of modern vetrinary medicine. Your turn Whelan's.

Donna is awesome! Very personalble and down to earth person. She came to our home to house break…read moreour 1 year old Cavalier. We imediately saw results. Her prices are fair and well worth it.

Kern Road has great vets and provides excellent guidance and expertise for me and my horses over…read morethe years!

This vet used to be very good. We stopped going for a few years because my daughter started…read moreworking for another vet. We recently went back in with our healthy 10-year-old Yorkie. She was so full of life and was a wonderful part of our family. We took her in to get updates on vaccines. One month later she started to vomit then had diarrhea. in the morning, we noticed she was bleeding rectally. We called as soon as they opened and was told we could bring her in 3 hours later. I questioned the receptionist about waiting and she said the doctor said it was fine. we were getting ready to take her to the ER when Kern vet called back and said to bring her in now. My husband and daughter took her there. the doctor stated she had gastritis, and she needed fluids. she said she should stay there overnight for observation, but they didn't have anyone there that night. so, she sent my husband home with food and gave our girl some fluids. she never said to call back if she got worse or give any other recommendations. A few hours past and she was not any better, so I called the vet to inform them. at that time, they said to take her to the ER in Lansing. I asked what her diagnosis was, and the vet said it was HGE a very deadly virus that needed antibodics and hospitalization. She ended up getting double pneumonia and dying 12 hours later. She could have had a chance of getting better if given the antibodics asap, and hospitalized. The kern vet did not acknowledge any wrongdoing. Even if she would have told us the right diagnosis the first time, we would have taken her right away to the animal hospital. We lost our baby because of the careless act of a vet that we thought we could trust. The vet that treated her never called or apologized for what happened. Don't trust this clinic with your pets. They don't care about anything but the money.

I couldn't be happier with the results from Off Leash K9 Training in Holt, Michigan. Mike did an…read moreamazing job with my Husky, Luna. She came in full of energy and stubbornness, and Mike knew exactly how to channel that into focus, confidence, and real obedience. The change in her behavior has been unbelievable--in the best way. Mike's patience, skill, and genuine care for Luna made all the difference. He took the time to understand her personality and worked with her in a way that clearly brought out her best. Thank you, Mike, for your dedication and for treating Luna like one of your own. We're beyond grateful for everything you've done. If anyone is looking for a trainer who truly knows what they're doing, I highly recommend Mike at Off Leash K9 Training!

I rescued a dog off the street and they have completely helped me turn him into an amazing dog i…read morecan take anywhere on and off leash. They break everything down to the bare bones basics to help me understand every thing that they are showing me and explain why we do it that way. Also a very friendly space full of laughs and learning

I called in Monday Morning August 31, 2026 , I talked to the girl answered the phone that morning…read moreand told her what I needed , she told me the vet that she needed to talk to was not in until Tuesday and they would call me back, she had my name my number my pets name all the information she needed to do that. This is Thursday Morning September 3 ,2026 and I am still waiting on that call I will be calling back this morning. Dr. Snow should look more closely into the people she hires . If this is the kind of service she is ok with , I may be looking for a new vet.

Dr. Jamie Snow and her team are wonderful. Our family has always had German Shepherds until a…read morelittle 11 lb. Morkie joined our family. Little dogs are very different and I had lots of questions. Dr. Snow always takes the time to answer any questions on our visits, never making me feel silly or rushed. Her team is also very knowledgeable and helpful when I call. We highly recommend Dr. Snow and her team! Eaton Rapids, MI