PSA: Northwest Veterinary Clinic I was a loyal client of Northwest Veterinary Clinic -- until I discovered they were listed on PublicSquare, a platform where businesses must sign a values pledge aligning with far-right ideology and anti-DEI messaging. In April, I emailed the clinic to ask a simple question: Did you knowingly sign this pledge? I hadn't yet seen their reply when I called today about a sudden concern with my dog. I was transferred, and the phone was answered: "This is Amber, where do you want your records sent?" I was caught off guard -- I hadn't even mentioned changing providers. I clarified that I was calling about my dog, and Amber replied, "You were sent an email." Still confused (as it had been three months since I reached out), I said I wasn't sure what she was referring to. Then it clicked. I said, "Oh -- is this about the PublicSquare listing? I haven't read the email yet, so are you confirming you knowingly agreed to that pledge?" Amber did not confirm. Instead, she said I had "made accusations" and that "we're not a good fit." She refused to answer whether or not they signed the values pledge. I later read the email, which included this line: "It's none of your damn business." Let's be clear: I never said I was cutting ties -- they made that decision for me without discussion. They refused to clarify or deny their involvement in the platform. They responded to a respectful question with hostility, deflection, and zero concern for my pet. If you value inclusion, transparency, and basic professionalism -- take your business elsewhere. Because it's clear: they've already decided who they do and don't want as clients. read more

Northwest Veterinary Clinic - This was the reply that Northwest Vet Clinic sent to me after asking about their pledge to Public Square - Veterinarians Near Me - Jackson, Michigan

See all

The doctors Whelen are really good vetrinarians. Knowlegable, skilled and professional. Probably the best vets in the Jackson area, so why the one star? This has less to do with them and more to do with the current and future state of veterinary medicine. I am an old man shouting at clouds. When I was young I went to Dr. Gordon. He lived and worked on Gordon road, a road named after his family. I doubt Dr. Gordon went to formal vetrinary school. My guess is someone handed him a pair of rusty tin snips and told him to caterate that bull. A few hundred times later and the locals called him a vet. Dr. Gordon did a fine job. He gave all animals the same shot of the same medicine, with the same needle, out of a big glass jar. I am not sure what was in the jar. I am not sure Dr. Gordan knew what was in the jar. I think the word Medicine was hand written in sharpie on the glass jar. Animals lived and died just like today, but he only charged ten or twenty dollars for his services. The Whelanns graduated from MSU after 8 to 12 years of schooling. This schooling cost about $60,000 a year plus the income they lost while in school. Over the course of aproximatly 10 years the actual economic cost of their education is well north of a million dollars per vetrinarian. To justify the over two million dollar expenditure they need to earn at least a premium of 10% of that, or $200,000 a year just to pay the student loans on that capital expenditure. They also bought the Northwest Vetrinary Clinic book of business as well as the buildings and property. They also have to pay what I estimate to be a staff of 6 or so full time employees. They use the best couriers and the best labs to do the best diagnostic tests in the area, They would also like to earn a reasonable and fair living. I generally see only one customer car out front every time I drive by. Think about that. One single customer bearing the brunt of all those amortized costs. Is it any wonder a vet visit costs $1000 a pop? Two pets and you are looking at $2000 for a 15 minute visit. I am fairly rich and I have cut way back on vetrinary care for my pets. My dogs still live 13 years of very happy healthy living, with or with out vetrinary care, like they always have. Recently people have been turning in their pets to animal kill shelters in record numbers because of the high cost of vetrinary care. Is it really better for most pets to be neglected or killed so that the pets of the very rich get incredibly outstanding vetrinary care? Once again the Whelan's are wonderful vets. This is more of a discourse on the state of modern vetrinary medicine. Your turn Whelan's. read more

Northwest was awesome. Our poor dog Manny had been having multiple seizures the weekend of Nov 18-19. My sister called a couple vets so we could see about having him put down. He was 14 and had lived a long and happy life. No one could get us in that quick and we just couldn't watch our Manny suffer with the disorientation and the effect it was having on his ability to walk much longer. After telling us no, it would have to be later in the week, my sister started sobbing to the poor receptionist who then said "Let me see what I can do." She called back and said the could get him in that same day. We are forever grateful for the love and compassion they showed us in such a difficult time. Thank you guys so much! read more

Northwest Veterinary Clinic - Veterinarians Near Me - Jackson, Michigan

I absolutely love this clinic and it's staff. We came to this facility after having been treated poorly at a different vet in the county. Dr. Whalen and the staff are polite and very educated on the PROPER care of fur babies. We brought our first litter of GR pups (6) as well as our second (10), staff are always eager to help transport and play while waiting to be seen. I'll NEVER go anywhere else! Kind, compassionate and ECONOMICAL! WE LOVE OUR VET AND SO WILL YOU!! read more

BEST vet in town! Would 100% recommend. Courteous, competent and compassionate! They got my very sick kitty in IMMEDIATELY when NO OTHER VET would! Eternally grateful! read more

Dr. Sray, Dr. Sue, and Pam are great at providing quality care for our pets. I am able to get them in to the clinic when needed. They know our pets needs and provide excellent care to our now senior dogs. read more