This Shelter has been remodeled & beautiful. Animals cleaned & loved. The staff are patient and…read morekind. Best times is early when not so busy. All dogs that are adopted get their shots & paperwork.

The folks there are doing the best job possible with the budget they have. The counter people are…read morecaring and considerate. They were full at the time but they took our stray cat two days later. Thank you so much to the dedicated people making a difference in our county.

My parents list their cat and I was contacted about a cat that was found. Unfortunately the cat was…read morenot declawed or chipped. Took the cat to the Hillsdale Animal Shelter (no kill) and they were willing to take him in despite being full. They were Very nice and polite!! Please support the great caring work they do!!

We had been searching for another aussie when we spotted Clementine (formerly Calida) on Petfinder…read more She was heartworm positive and it said she had been found on the side of the road and was an absolute mess. We love a good mess at our house, so we knew we had to have her. Renee (the director of the Hillsdale Humane Society) was great. They do not answer their phones (my guess is staffing and volunteers are not plentiful), but when they do pick up, they are more than willing to share all the information they have. Renee told me all about Clem, her sweet personality and even offered to bring her with on Saturday to their adoption event so we could meet her. We agreed. We drove to Hillsdale on Saturday and had our other aussie, Wilhelmina, meet Clementine and we spoke to Renee a little more. Clementine still had one more heartworm treatment on the following Tuesday, so we arranged to pick Clem up on Wednesday afternoon. The application to adopt was a simple two page form, the fee is a straight forward $150 and is completely refundable for 14 days if anything goes wrong. Renee said on the rare chance dogs do get into their new homes and people find personalities don't mesh well, she would rather have people bring the animal back to Hillsdale for a full refund. We left confident that Renee would take good care of Clem until Wednesday and headed back home. On Wednesday we drove back down to Osseo and Clementine was ready to go. The whole process was unbelievably easy and the humane society building itself (we only went into the lobby) was very small, but there was a lovely fenced in outdoor yard and it was very clean. We would adopt from Hillsdale again without hesitation. **We did have Clementine checked out by our own vet on Friday and did discover that she has some fairly serious (and expensive) medical problems that need to be addressed before she can live a normal healthy life. As Clem is a part of our family, we are going to get her the treatment she needs so she can live a healthy and happy life. She is undergoing treatment for serious ear infections and skin infections and then once her heartworm treatment is over she will have surgery. We know she saw a vet multiple times while she was at the humane society and we fully believe her medical issues were overlooked by either an inexperienced or lazy veterinarian. The people at Hillsdale Humane Society are not veterinarians, they are kind people who are doing their very best to help as many animals as possible, so Clem's ignorned medical problems are the fault of the vet who treated her in Hillsdale.**

They have plenty of options for cats and dogs, as well as some for smaller animals. They also have…read morereally nice quality items, helpful and kind staff, and a great atmosphere. This is one of my favorite pet supply shops! They also can order in items that are not currently in stock, which can be extremely helpful. They will take time to help you with questions, and give great recommendations. There's also two sweet cats that roam and live in the shop, although they suggest keeping your cats (no problem with dogs) out of their view if you bring them, since they can be territorial. Overall I've had a great experience as of now, and I've been coming here for close to a year.

The Pet Emporium is, hands down, one of the best pet stores I've ever been to! They sell a variety…read moreof quality pet products for your fur and non-furry friends! The staff are always welcoming and helpful if you ever have questions too. I bought my cat Domino a gorgeous cat condo that matches with my furniture. While the products and service are nice, the best part of the experience are Leo and Luna, the shop pets! They are so sweet and always make sure that the pet furniture is working well!

We purchased a miniature schnauzer from this business and could not be happier. We were able visit…read moretheir location and interact with several puppies before making a decision. They offered a "living room" setting with toys so we could watch the puppies play. This is a large facility and I can only imagine the complexity of managing such an operation. Our experience was the owners took a great deal of time at check out to ensure we were fully informed about all aspects of ownership (vet check, registration, feeding, potential for deworming, etc). Our veterinarian was very complimentary of our puppies health. There was a need to treat for worms but we expected that. The owners were very nice and caring. Our experience was positive and we would recommend evaluating this business for your own needs. We love our puppy. We are retired and she has given us hours of smiles and laughter. We have had her 3 weeks and every day is something new and energizing.

Great experience from start to finish. Very responsive, they sent videos of the puppies we had our…read moreeyes on. They helped arrange travel for the pup in cargo plane and our boy arrived to us exactly as we expected. Our puppy is now 5 years old and couldn't be happier. Thanks teapup!

I tried to adopt two kittens and was told I was to old. This…read moresite should state this when you first apply. I was talking to someone by emails for a week and was lead to believed I would be adopting the two kittens. I bought things and food for them. We were set to meet and I was asked how old I was and than told I couldn't because I was to old. I am heart broken I was all set to give these kittens a good home. Shame on you

Had to give one star, I guess. We recently tried to adopt a…read morekitten that was listed as "needing a companion." When speaking to Glenda, she was concerned about my cat's age that would be her companion. (9). I explained my cat's behaviors and that I believed she needs a companion. Glenda, after explaining food the cat would like and checking my vet records, seemingly upset she hadn't been to the vet in 3 years, although she had an appointment for her due rabies vaccine that weekend. And when speaking to other veterinarians, they were stoked my indoor cat is so healthy I don't have to take her to the vet for more than her RV3. She then said my cat is too old. After speaking to our specific vet, he highly recommended a kitten companion for our cat. So we have adopted a kitten. I wouldn't recommend this shelter. They don't seem to want to adopt cats out to loving homes and string you along with prolonged communication.

My colleague reached out to me to ask how he can safely secure and send the family of kittens to a…read moresafer place because his 2 Huskies found them under the porch. It was -1 degrees the other day, so frantically i found rescue groups in Michigan and I started calling to advocate for them. The lady that answered the phone was nice and resourceful. He would need to send the inquiry via online and get them to Adopt-a-Pet, but that never happened because he said the mom moved them the next day. I'm a bit upset because it's evident that the mom should be fixed, but it could be that no one in his neighborhood is aware of the practice. Even though this place wasn't able to help, but they were very helpful and sincere. I hope that the little family is safe from bad people, wildlife, cars, and the rigid weather. While I have 2 cat condos and 2 heated beds for the stray cats that I help feed (all fixed), I can't help but think about the others who aren't so lucky.

First, let me be clear and say that my rating is not based on the provided animal care. It is…read morewithout doubt that I see them as all animal lovers with attention to wellness and safety. But that is the problem. They seem far more interested in the wellness of the pet than they do the communication with the adopter. Extremely unprofessional, zero people skills. It felt more like I was taking their personal pet from them and they begrudgingly accepted it. Again, I love animals, I love that they love animals, but I think they are extremely off-putting, socially. It's all about "No" at Adopt-A-Pet. Every communication feels unapologetically skeptical and disappointing from the staff. They don't hold animals. They don't hold animals. They will not hold your animal. They don't hold animals. I'm telling you this because they will not hold your animal. Get ready to be met with that information in every correspondence. They are simply not interested in being amicable, helpful, cooperative, engaging, informative, or willing to work with you or compromise on anything. So, if you are a perfect candidate, you don't have questions, and you don't mind dealing with socially inept people, go check it out. They have like, 5 animals there in total? Just remember, by adopting one of their pets, you might be stealing one of their only friends.

Okay, so I'm biased…read more I used to volunteer here when I lived in the area. That said, who would know better how awesome a place is than someone who worked "behind the scenes". This organization treats their animals amazingly and truly cares about each cat they take in. The rescue is not your typical animal shelter which feels dingy and depressing. The rooms are clean, decorated, and filled with activities to make the cats feel at home. I adopted my own cat from the rescue two years ago and the process was straightforward and smooth, landing me the most awesome cat ever. Their petfinder listings and website show photos of all their adoptable animals, and their facebook page is kept very up-to-date. In my opinion, NBAR sets the gold standard for what an animal rescue should be. Of note, NBAR only has cats at their building- I believe they work with a dog foster organization and can direct people to adoptable dogs.

I stopped here on a whim when I saw the adoption sign as I drive by. I was extremely impressed!…read more They are professional and all about the health of the cats. I told them the personality I was looking for and she knew right away which kitten would work for me. My kitten is litter trained, plays with my older cat well and is gentle and loving. I recomment this rescue with two paws up!

I went to PetSmart on Boardman Road in Jackson Michigan to find some pureed cat food sticks for my…read moregranddaughter's cat and I was also asking about toothpaste for the cat. The male employee that was working there told me to use cayenne pepper for toothpaste for the cats teeth. Who in their right mind would ever tell someone to do that to an animal? Makes me wonder why he still has a job there. I did not get his name as he walked away from me.

***BEWARE****Grooming department is the worst experience I've ever had. I had an appointment and…read morewhen I walked in they said we should have called you, but didn't, we can't get you in today. I've been going here for 3 years and the experience in the beginning was great, now, just a bunch or non-trained people that don't want to work or care for your pets. Trust me, until they remove most of the staff in grooming go someplace else. Courtney in there told me several times how much she hated her job, why would anyone trust their family member with someone like that, the grooming department should be shut down until further notice.

Such a nice place! And the staff are very professional and caring to the cats. I had coffee hours…read morewith my son or friends. Really enjoy the hours.

Amazing place, my favorite business probably ever. I can't even articulate how good the atmosphere…read moreand service is. Plus, the coffee is great and their hot chocolate is the best I've ever had! Instrumental in my battle with mental health and self-confidence, what with the casual atmosphere and opportunities to contribute back to needy cats just melts away my anxieties. Couldn't recommend enough even just to stop in for a $5 coffee and some cute stickers.

I was told this place was wonderful IF you can get a call back and well I'm not impressed. 3 stars…read morefor helping the cat community but lost the 2 for lack of communication with your community except at fundraisers.

Little Mews helped with an outside cat we were caring for. He was very sick and needed to be inside…read moreand needed treatment. They took him in and saved his life. He is now a happy, healthy, lazy boy. Thanks Little Mews.