Me and my family have been taking our pets here since they opened. It saddens me with the negative…read morecomments since I know for a fact the level of compassion Dr Engel has shown our family. I have used other Vets and have never experienced the level of caring and honesty shown my all at Columbia.

I'm so disappointed, I brought my dog in Saturday 10/12/24 to Columbia Animal Clinic in Brooklyn…read moreMichigan, due to not eating, explained that he had eaten Zebra Mussels and threw some up. She did blood work which was good, so she treated him for a stomach bug, gave him a shot to ease his stomach (mind you he only threw up that one time). I called back as instructed on Monday morning, explained to the person who answered the phone the situation, that he was sicker and lethargic, they never called me back until the afternoon, said that no one could see him and there was nothing they could do, they suggested taking him to a 24 hour emergency. But they are our veterinarian. 35 hours later he was dead, we were in FL at this point and he had an appointment to the hospital, but didn't make it. When we took him on Wednesday morning to be cremated, we saw the Vet and explained the symptoms, and he informed us that Zebra Mussels are highly toxic and something should have been done on Saturday. I called Columbia on Wednesday afternoon and left a message for the Dr. and today a week later still have heard nothing from the Clinic, I'm so saddened by their lack of caring and their lack of investigation into Zebra Mussels, to help my poor dog. I will never return there for anything.

PSA: Northwest Veterinary Clinic…read more I was a loyal client of Northwest Veterinary Clinic -- until I discovered they were listed on PublicSquare, a platform where businesses must sign a values pledge aligning with far-right ideology and anti-DEI messaging. In April, I emailed the clinic to ask a simple question: Did you knowingly sign this pledge? I hadn't yet seen their reply when I called today about a sudden concern with my dog. I was transferred, and the phone was answered: "This is Amber, where do you want your records sent?" I was caught off guard -- I hadn't even mentioned changing providers. I clarified that I was calling about my dog, and Amber replied, "You were sent an email." Still confused (as it had been three months since I reached out), I said I wasn't sure what she was referring to. Then it clicked. I said, "Oh -- is this about the PublicSquare listing? I haven't read the email yet, so are you confirming you knowingly agreed to that pledge?" Amber did not confirm. Instead, she said I had "made accusations" and that "we're not a good fit." She refused to answer whether or not they signed the values pledge. I later read the email, which included this line: "It's none of your damn business." Let's be clear: I never said I was cutting ties -- they made that decision for me without discussion. They refused to clarify or deny their involvement in the platform. They responded to a respectful question with hostility, deflection, and zero concern for my pet. If you value inclusion, transparency, and basic professionalism -- take your business elsewhere. Because it's clear: they've already decided who they do and don't want as clients.

The doctors Whelen are really good vetrinarians. Knowlegable, skilled and professional. Probably…read morethe best vets in the Jackson area, so why the one star? This has less to do with them and more to do with the current and future state of veterinary medicine. I am an old man shouting at clouds. When I was young I went to Dr. Gordon. He lived and worked on Gordon road, a road named after his family. I doubt Dr. Gordon went to formal vetrinary school. My guess is someone handed him a pair of rusty tin snips and told him to caterate that bull. A few hundred times later and the locals called him a vet. Dr. Gordon did a fine job. He gave all animals the same shot of the same medicine, with the same needle, out of a big glass jar. I am not sure what was in the jar. I am not sure Dr. Gordan knew what was in the jar. I think the word Medicine was hand written in sharpie on the glass jar. Animals lived and died just like today, but he only charged ten or twenty dollars for his services. The Whelanns graduated from MSU after 8 to 12 years of schooling. This schooling cost about $60,000 a year plus the income they lost while in school. Over the course of aproximatly 10 years the actual economic cost of their education is well north of a million dollars per vetrinarian. To justify the over two million dollar expenditure they need to earn at least a premium of 10% of that, or $200,000 a year just to pay the student loans on that capital expenditure. They also bought the Northwest Vetrinary Clinic book of business as well as the buildings and property. They also have to pay what I estimate to be a staff of 6 or so full time employees. They use the best couriers and the best labs to do the best diagnostic tests in the area, They would also like to earn a reasonable and fair living. I generally see only one customer car out front every time I drive by. Think about that. One single customer bearing the brunt of all those amortized costs. Is it any wonder a vet visit costs $1000 a pop? Two pets and you are looking at $2000 for a 15 minute visit. I am fairly rich and I have cut way back on vetrinary care for my pets. My dogs still live 13 years of very happy healthy living, with or with out vetrinary care, like they always have. Recently people have been turning in their pets to animal kill shelters in record numbers because of the high cost of vetrinary care. Is it really better for most pets to be neglected or killed so that the pets of the very rich get incredibly outstanding vetrinary care? Once again the Whelan's are wonderful vets. This is more of a discourse on the state of modern vetrinary medicine. Your turn Whelan's.

I called in Monday Morning August 31, 2026 , I talked to the girl answered the phone that morning…read moreand told her what I needed , she told me the vet that she needed to talk to was not in until Tuesday and they would call me back, she had my name my number my pets name all the information she needed to do that. This is Thursday Morning September 3 ,2026 and I am still waiting on that call I will be calling back this morning. Dr. Snow should look more closely into the people she hires . If this is the kind of service she is ok with , I may be looking for a new vet.

Dr. Jamie Snow and her team are wonderful. Our family has always had German Shepherds until a…read morelittle 11 lb. Morkie joined our family. Little dogs are very different and I had lots of questions. Dr. Snow always takes the time to answer any questions on our visits, never making me feel silly or rushed. Her team is also very knowledgeable and helpful when I call. We highly recommend Dr. Snow and her team! Eaton Rapids, MI

Dr. Fouty is awesome! Her staff is very friendly & so is she & her rates are very reasonable and…read moreaffordable.

Everyone is always kind and welcoming. However, I have had repeated issues of not being told about…read morevet charges. For example, I needed to set up an appointment for my pet, and was told there was an opening on the same day. I was later charged for an emergency visit! If I had known that having an appointment on the same day (even though it was probably due to someone else cancelling their appointment) then I would not have scheduled for the same day! We are also always charged a fee for calling to set up appointments! Why is that a fee!? This vet needs to do better at not overcharging and needs to start letting customers know what they will be charged for.

Every time I needed help the Eastwood veterinary team was there to help. They have cared for all 5…read moreof my dogs and did absolutely everything they could do to help. Yes sometimes they get full and booked but to be fair it's a small hospital. There are other places to take your pet to. They are always running around like a chicken with their head cut off so they can do everything they can to help. I've never had a bad experience here. If they have room to get your animal in I suggest going here. They genuinely care for your animal and will do everything in their power to help. If they are unable to then there are other places but I suggest trying this place first. :) Morgen M.

My family has used several vets over our lifetimes and Dr. Gaide ranks among the BEST. He has the…read moreexperience! My dog had to have minor surgery on her foot and I trusted him more than any other vet I have been to. I had also gone to another vet in the past and tried 6 different meds over a period of 6 months for a very bad ear infection in my dog, which just continued to get worse. I told Dr. Gaide if he can't cure it then no one can. He made a special formula of meds and within a month the ear was better. If your dog is healthy you can go to any vet, but if there are problems, Dr. Gaide is your vet.

Very unhappy. Do not recommend. Almost killed our puppy due to giving too many shots at once per…read morethe emergency vet we had to take him to within 2 hours of his appointment with five star vet as his eyes, throat and mouth swelled up. Bank may not be legitimate as both my Boyfriend and it's bank blocked payment electronically and via check due to concerns. Would only pay cash or money order if you chose to go there.

Absolutely fantastic Dr. and Staff! Highly recommend! Very kind, caring, thorough, helpful, and…read morereasonable! Absolutely love!

This vet clinic has very limited hours and no Saturdays. The doctor seems disinterested in the…read moreanimals, and personality and warmth leave a lot to be desired. Office staff is friendly and helpful. Their prices are extremely high for routine vaccinations and surgeries. My new vet charged less than half of prices quoted and paid at this business.

Byron did an excellent job setting up our hidden fence for our pups. Very professional and easy to…read morework with. The training session with the pups at the end of install was very helpful. Would definitely recommend him to install on your property. You won't be disappointed with the product or the service!