We had outstanding care today for our naughty little dog that our big strong man vet in another…read morestate is afraid to handle. Snoopy needed a partial nail trim, due to another vet giving up on him. Riley, veterinary technician, has the best and kindest bedside manner I have ever seen. They had it in their records that Snoopy didn't take much to treats and Riley asked us what his favorites are. When she heard peanut butter, she came back with a dish of it and bribed Snoopy thru the whole process. He was still wiggly, but there was no hint of aggression. Compassionate care was on display today!

The Kibby Park Animal Hospital has done an amazing job with our pets. We were so unhappy with the…read moreclinic we were using in downtown Jackson for a long time. However, after the untimely death of one of our cherished pets, we decided to look for another facility to entrust our dogs to their care. We have been happy with the kind, compassionate care the staff and Dr. Owings provide. We will not go anywhere else!

Clinton Trail has been taking care of my pets for 30 years. There have been changes in the staff…read moreover the years, the care they've given my pets hasn't.

We give Clinton Trail Animal Hospital a five star rating for their kind and compassionate care of…read moreour dear Ruby. The staff is friendly, knowledgeable and professional. Ruby has always been treated with respect, as have we. The check-in from car process is great, no waiting room with other pets. We've never been rushed or had to wait and there's no shortage of staff. This has not been the case at other clinics we've been to. Good people, good experience, fair pricing, honest and trustworthy. Thank You Clinton Trail! Nancy, Brian & Ruby

This vet is the best vet around. I drive about an hour to come to her. It's worth it to me. I feel…read morelike she cares and listens to me.

Dr. Fouty has been caring for our dogs for many years now and I cannot say enough good things about…read moreher and her staff. She is a positively wonderful and compassionate person who truly cares about the animals she treats and who is truly considerate of their owners' feelings and love for their pets. I want the one person who wrote an unfavorable review because of the front-desk treatment he/she describes to know that the experience is not indicative of the exceptional veterinarian services which Dr. Fouty and her assistants provide. I can recommend Dr. Fouty without qualification and without hesitation. I reiterate that she is someone who REALLY cares about the animals she treats, their owners and the exceptional quality of care she offers. Bill S.

My doodle loves everyone at country garden vet especially Dr. D…read more He is 9 months old and I wouldn't take him anywhere else From the Doctors to the staff everyone is amazing!

We highly recommend Country Garden Vet Clinic boarding for cats, the facility is clean and nicely…read moredecorated. The cat room has many different perches and things to keep cats occupied. Julie is so good with the animals and treats them as her own. Rick and Sandy H

Everyone that is there is and was caring, passionate, and understands these are our babies Even…read morefrom the minute they answered the phone when we made or first call to them! You could not ask for a better Vet/Owner, and you can tell she cares about her team/family Thank you for supporting my husband and loving or baby through her journey to the Big Guy, when I couldn't be there.

The intro to puppies/ vaccinations/ plan of care was a little bit robotic. However, they were very…read morepatient with my puppy. They gave me free introductory heart worm and flea/ tick preventative. She also got a mini hygienic shave ( she's too young for the groomers) and nail trim. All in all a great first trip! Would recommend for preventative treatment.

One star. Not Good. Money-hungry business. They bring you a tablet where you check off what you…read morewant and what you don't them to perform or address on your animal. I am not sure how I was supposed to determine what was needed. It turns out they added additional charges and vaccines that were not necessary for my animal's illness.

I took my dog in here a few days ago because she had stopped eating & wasn't drinking. The vet tech…read morewas absolutely amazing. The doctor was so amazing. I recommend them for your beloved fur babies. They are so neutering, thorough, & quick!! Next time I am in town I am definitely taking my fur baby back to them! Thank you for making my dog feel so much better & so calm even though she was very nervous!!

Dr. Fouty is awesome! Her staff is very friendly & so is she & her rates are very reasonable and…read moreaffordable.

I had a great relationship with them when Dr.Howe was there. Then they let him go to a nerve…read moredisorder which was a shame because he was excellent and could have verbally trained some new staff. He was a WONDERFUL VET. Then I started noticing little things that irritated me yet they called me a difficult client. They had treated my two cats. One had diabetes and other issues. This one girl never got along with me from the get go. She had an attituede and apologized for it a couple times, but yet still marked me as a difficult client. Well it is supposed to be an animal hospital...I ask you does an Animal HOSPITAL, have a right to call it's business this when they won't treat pets after business hours even though they have the appropriate equipment to treat them. I had a problem ONE TIME when they decided to treat my fur baby on a SATURDAY. The TECH they sent in to meet me was exadtly that a TECH, not a vet, yet they decided she would be good enough. WRONG....and the charges were astronomical!!! Then one time that I was leaving there I saw the receptionist give this woman the remains of her deceased dog, and just say "HAVE A NICE DAY"..... She was crying. I followed her out to her truck and asked her if she was ok, then she really started crying, and told her it was ok and asked her dog's name. Then I sat there and listened to her tell me stories about him. The poor lady. They should have had someone walk the lady out and listened to her for a few minutes. I couldn't believe it. FINALLY WHAT IT CAME DOWN TO WAS: My KITTY was sick and it looked like she was throwing up blood, i called the clinic and the lady said if you bring her right in the vet can see her, and I told her it would be a few minutes, because i knew it would be hard to get her into her carrier because if she is sick she hides. The girl said as long as your here before noon...and "Oh yes, you will be charged for the visit as an emergency. I got to the clinic and called them and told them I was there, and then they told me I coudn't get in to see her now because we had already made an appt. for MONDAY. I said yes we did as a f/u to today. And you told me that I could get in if i got here before noon. She kept insisting that I could not get her seen. After all the money I spent there. Each visit no matter what it was always costs almost 200.00 and they don't even give out complimentary nail cutting. Dr. Howe used to do that. I mean this business spent millions revampin g the place then raised their rates. I had beeen a client for over 10 years and probabvly put millions into it. And to have this business treat me like my kitty and I didn't matter was just horrible. It makes me wonder if i SHOULD TRUST ANY BUSINESS THAT CATERS TO FUR BABIES IN A NICE ENVIRONMENT. THEY GO THRU STAFF LIKE THEY ARE " disposable goods." THE WHOLE PLACE IS A SCAM FOR MONEY NOW. I had the utmost respect for it when DR. BOUVERETTE they were the initial owners. I can't believe they still own it. Then the vet has the audacity to tell me my kitty is overweight AND IF YOU KNEW HER SHE IS DEFINITELY A HYPOCRITE!!! And her husband worked there. Matter of fact I became a client back when they were first opening and the office looked poorish and they had a space heater. Dr. Bouverette came into meet my kitty and got down on the floor with it, and was petting it and talking so nice then they started upgrading and there were no good vets that would spend five minutes with you and discuss your furbaby. they did a sanitary shave on my baby cuz she has a birth defect and cut her and then tried to downplay it. meanwhile she got an infection. I wouldn't recommend this place if my life depended on it. I wish Dr. Bouverette still was a vet there and SAW WHAT WAS GOING ON THERE. LORI FOROOZANDEH 2015-2025

I believe Crossroads was responsible for the death of our golden doodle. Indifference and delay in…read moretreatment. When I wrote an extensive review to them rather than posting it here, I got no response except a bill....

Dr. Ruth and Staff are Amazing and Really Care about their pet patients as well as their human…read moreparents. They helped us out enormously with our Orion, aka PePe. We are new to the area and were apprehensive with a new vet but they completely earned our respect and trust. Looking forward to a long relationship with our little zoo. Brittany and entire Reynolds family

Go elsewhere in my opinion, save your money. After a 1 minute exam of my dog (which did not include…read moreeyes or ears etc.) I was over-charged $80!!! We brought my pet in for a loose tooth, that's it. We were presented with an estimate for over $1,200 to remove it. I objected to the $80 charge for this "exam" and the vet claimed I was told of this massive fee beforehand which we were not. Luckily we found a vet who charged $0 for the initial consultation and charged less than $400 for the exact same procedures. They took the time to explain the causes of my pet's condition which I feel Grass Lake did not. In my opinion, find another caring vet. There are many vets out there who are reasonably priced for caring services. I love my pet and don't just base his care on price but this was ridiculous.

PSA: Northwest Veterinary Clinic…read more I was a loyal client of Northwest Veterinary Clinic -- until I discovered they were listed on PublicSquare, a platform where businesses must sign a values pledge aligning with far-right ideology and anti-DEI messaging. In April, I emailed the clinic to ask a simple question: Did you knowingly sign this pledge? I hadn't yet seen their reply when I called today about a sudden concern with my dog. I was transferred, and the phone was answered: "This is Amber, where do you want your records sent?" I was caught off guard -- I hadn't even mentioned changing providers. I clarified that I was calling about my dog, and Amber replied, "You were sent an email." Still confused (as it had been three months since I reached out), I said I wasn't sure what she was referring to. Then it clicked. I said, "Oh -- is this about the PublicSquare listing? I haven't read the email yet, so are you confirming you knowingly agreed to that pledge?" Amber did not confirm. Instead, she said I had "made accusations" and that "we're not a good fit." She refused to answer whether or not they signed the values pledge. I later read the email, which included this line: "It's none of your damn business." Let's be clear: I never said I was cutting ties -- they made that decision for me without discussion. They refused to clarify or deny their involvement in the platform. They responded to a respectful question with hostility, deflection, and zero concern for my pet. If you value inclusion, transparency, and basic professionalism -- take your business elsewhere. Because it's clear: they've already decided who they do and don't want as clients.

The doctors Whelen are really good vetrinarians. Knowlegable, skilled and professional. Probably…read morethe best vets in the Jackson area, so why the one star? This has less to do with them and more to do with the current and future state of veterinary medicine. I am an old man shouting at clouds. When I was young I went to Dr. Gordon. He lived and worked on Gordon road, a road named after his family. I doubt Dr. Gordon went to formal vetrinary school. My guess is someone handed him a pair of rusty tin snips and told him to caterate that bull. A few hundred times later and the locals called him a vet. Dr. Gordon did a fine job. He gave all animals the same shot of the same medicine, with the same needle, out of a big glass jar. I am not sure what was in the jar. I am not sure Dr. Gordan knew what was in the jar. I think the word Medicine was hand written in sharpie on the glass jar. Animals lived and died just like today, but he only charged ten or twenty dollars for his services. The Whelanns graduated from MSU after 8 to 12 years of schooling. This schooling cost about $60,000 a year plus the income they lost while in school. Over the course of aproximatly 10 years the actual economic cost of their education is well north of a million dollars per vetrinarian. To justify the over two million dollar expenditure they need to earn at least a premium of 10% of that, or $200,000 a year just to pay the student loans on that capital expenditure. They also bought the Northwest Vetrinary Clinic book of business as well as the buildings and property. They also have to pay what I estimate to be a staff of 6 or so full time employees. They use the best couriers and the best labs to do the best diagnostic tests in the area, They would also like to earn a reasonable and fair living. I generally see only one customer car out front every time I drive by. Think about that. One single customer bearing the brunt of all those amortized costs. Is it any wonder a vet visit costs $1000 a pop? Two pets and you are looking at $2000 for a 15 minute visit. I am fairly rich and I have cut way back on vetrinary care for my pets. My dogs still live 13 years of very happy healthy living, with or with out vetrinary care, like they always have. Recently people have been turning in their pets to animal kill shelters in record numbers because of the high cost of vetrinary care. Is it really better for most pets to be neglected or killed so that the pets of the very rich get incredibly outstanding vetrinary care? Once again the Whelan's are wonderful vets. This is more of a discourse on the state of modern vetrinary medicine. Your turn Whelan's.