Dr. Hoyt was very nice and helpful. Unfortunately he retired and Hoyt Eye Care is now closed for…read moregood.

From the owner: Accepting New Patients…read more Welcome to Hoyt Eye Care Center where our goal is to provide outstanding eye care to mid coast Maine. Our ophthalmologists and trained staff of ophthalmic assistants and nurses strive to provide friendly and compassionate routine, medical, and surgical eye care utilizing the latest technology.

I was on vacation when I started having vision issues. I called Maine Coast Eye Care in a bit of a…read morepanic as I'm a pilot and require excellent vision for work -- they couldn't have been nicer or more professional. They were able to fit me in quickly to determine what the issue was and even made a future appointment with a specialist for when I got home. Seriously, these people were great and took excellent care of me in a time of need. I wish all medical professionals were like this!

I had a very bad experience with both service & products at this office. Receptionist is very…read moreunprofessional & rude. After waiting nearly 6 months for contacts (which ended up being wrong) I asked for a copy of my records. I was refused due to balance owed (I had sent payment...they said they lost it). Dr. Bogden actually called me at work and argued with me over wanting my records! How unprofessional!! I then turned them into OCR for a HIPPA violation which it was taken over by the OCR for investigation. He accused me of non-payment for products I hadn't even received yet due to their office closing for 4 months due to covid.... yet I was blamed for not paying for a product I had not received yet NOR did I ever receive a prior bill so it could have been paid. I sent in a check with my request for my records and they claimed they never saw the check which was wrapped inside the letter... so if they got the letter, they got the check yet it came off missing - very untrustworty! Receptionist also did not know how to code claims properly therefore my insurance did not pick up the cost for my exam sending it back to me.... BAD service! Watch your bill! And your rights!

Everyone at the office is wonderful and very helpful. They carry a nice selection of glasses &…read moresunglasses and offer the latest technology in high quality lenses! The world never looked so beautiful! Thank you!

I live in Oak Lawn, Illinois. I was in Camden recently on a vacation trip. A lens came out of my…read moreeyeglasses. I stopped in at this office to see if I could get my lens put back in. A nice woman in this office put my lens back in for me. Very nice and helpful office staff here. If I lived in Camden this is the place I would buy my eyeglasses.

Extremely costly. Took my daughter there for only a contacts eye exam and the bill was over $300…read morewhich only included a sample pair. We were promised by the Dr. that he would give us the prescription on the 4th visit...yes, 4th visit. Very difficult to pull a student out of school 4 times for a simple eye exam and contact fitting. She had no trouble with the contacts and I find it ridiculous and a waste of time.

This was the 4th place that I went to get my cataracts fixed. If not for that 3+ year journey, I…read morewould not have a proper appreciation for finding Dr. Shah and all of the staff I encountered. More details below, but my experience here was the most professional medical experience I have had for many years - with one minor exception. The first place I went was where my cataracts were diagnosed, but when I called them to confirm my follow up appointment the next year it was not possible to just speak to a person. The second place left me alone in a room for a long time, the doctor asked me no questions and did not seem to have read my history. After a screaming match erupted outside the door, I knew I would not be back. The third try was not lucky either. After more than six months and my pre-op appointment, just days before the surgery I was contacted by an uninformed underling telling me that it was being canceled without any explanation offered. After I demanded that they contact my cardiologist and PCP they tried to reschedule it for deep in the winter. I no longer had enough trust in their professionalism to proceed. While the medical team at Eyecare Medical Group was absolutely A+ at all times and the scheduling office could probably use a better check list. It resulted in a temporary glitch that was worked out quickly and with extreme good graces. In the end I would do it all over again if I had to, but my vision came out practically perfect, so sadly I won't be back. They have created an exceptional template for handling out-patient procedures that the rest of the medical industry would do well to follow. P.S. As I was going in for my first appointment a gentleman and his wife were walking out. Unprompted he told me it was a great place, which proved to be accurate!

My husband and I both had cataract surgery recently at Eyecare Med Group in Portland. The staff was…read morevery accommodating to our needs and provided wonderful care. Dr. shah was very caring and answered any questions that we had. We both had a very good experience . I would recommend them to anyone looking for cataract surgery.

I cannot speak for the ophthalmologist or optometrist. I never had the opportunity to meet them…read more The registration women were extremely kind and professional. However, the TECH or medical assistant (blonde lady) that attempted to obtain my intake/triage information, had the most sour attitude and nasty disposition that I have encountered in a long time. I have never in my life, walked out of a doctors appointment. After she started reprimanding me and about her third snarky comment, I had to stand up, tell her this would not be a good fit and walked out. I noticed the general patient population of the this office were quite elderly. I would be horrified if anybody spoke to my grandparents this way. I would literally prefer to go blind, then interact with that woman ever again in my life.

Overall (and according to friends) this seems to be a great practice with caring staff…read more Unfortunately, when I urgently needed an appointment, I was assigned to Dr. Mark Marotto and felt patronized to the point of disrespect. Additionally, he almost overcharged me for services that I'd specifically not wanted. The practice has friendly, professional staff at the desk, and the assistant who settled me in was wonderful. When Dr. Marotto entered, though, he began to put drops in my eyes without asking or explaining what he was doing. When I explained that I was concerned about my severe allergy to a certain chemical in a particular kind of drops, he scoffed at me. Once Dr. Marotto looked at my swollen eyelid and told me how to care for it, he then proceeded to conduct an entire eye exam (quoted billing charge: $250) on me __without my consent__. (I thought he was thoroughly checking my eyelid; the exam was not nearly as comprehensive or as careful as I've received elsewhere.) Fortunately, I'd already told the front desk that I was not there for an exam, and wouldn't pay for one -- but when I told Dr. Marotto that, he suggested that it was my fault because "you asked questions." (I did: about three.) I'm still a bit bewildered by why I was treated this way. I don't expect every physician to click with every patient, but I do believe that, regardless of their field, our health care providers should: 1. tell/ask us before they apply chemicals to our eyes (or anywhere) 2. honor patients' requests to avoid costly and unnecessary procedures 3. encourage questions, rather than blaming patients for wanting to understand what's wrong with them.

Our family had been seeing an eye doctor here at this establishment.Called for an appointment and…read morewas told that our Dr. retired and they are not taking new patients. Unimpressed. Go elsewhere.

Everyone here very professional, polite, kind, efficient and Patient. George, Mona, and esp Dr…read more Morrison.