New office. Plenty seating in waiting area but I have never had to sit long before being placed in…read morean examination room. They even have a well furnished with many activities to keep kids busy. Many different frames and available for fitting and style selection. They even were able to get multipurpose safety glasses that they do not normally carry. Much better experience then the chains.

From the owner: Optometry, Dry Eye Lab, Contacts and Eyeglassesread more

I was on vacation when I started having vision issues. I called Maine Coast Eye Care in a bit of a…read morepanic as I'm a pilot and require excellent vision for work -- they couldn't have been nicer or more professional. They were able to fit me in quickly to determine what the issue was and even made a future appointment with a specialist for when I got home. Seriously, these people were great and took excellent care of me in a time of need. I wish all medical professionals were like this!

I had a very bad experience with both service & products at this office. Receptionist is very…read moreunprofessional & rude. After waiting nearly 6 months for contacts (which ended up being wrong) I asked for a copy of my records. I was refused due to balance owed (I had sent payment...they said they lost it). Dr. Bogden actually called me at work and argued with me over wanting my records! How unprofessional!! I then turned them into OCR for a HIPPA violation which it was taken over by the OCR for investigation. He accused me of non-payment for products I hadn't even received yet due to their office closing for 4 months due to covid.... yet I was blamed for not paying for a product I had not received yet NOR did I ever receive a prior bill so it could have been paid. I sent in a check with my request for my records and they claimed they never saw the check which was wrapped inside the letter... so if they got the letter, they got the check yet it came off missing - very untrustworty! Receptionist also did not know how to code claims properly therefore my insurance did not pick up the cost for my exam sending it back to me.... BAD service! Watch your bill! And your rights!

Dr Blom was very thorough and explained everything, was kind and friendly. She made sure my elderly…read moremom understood everything. I feel she is in good care with Dr Blom. The office was difficult to find, and they still have an old sign up on Route 3 so we initially went to the wrong location. But, now we know.

I cannot speak for the ophthalmologist or optometrist. I never had the opportunity to meet them…read more The registration women were extremely kind and professional. However, the TECH or medical assistant (blonde lady) that attempted to obtain my intake/triage information, had the most sour attitude and nasty disposition that I have encountered in a long time. I have never in my life, walked out of a doctors appointment. After she started reprimanding me and about her third snarky comment, I had to stand up, tell her this would not be a good fit and walked out. I noticed the general patient population of the this office were quite elderly. I would be horrified if anybody spoke to my grandparents this way. I would literally prefer to go blind, then interact with that woman ever again in my life.

Overall (and according to friends) this seems to be a great practice with caring staff…read more Unfortunately, when I urgently needed an appointment, I was assigned to Dr. Mark Marotto and felt patronized to the point of disrespect. Additionally, he almost overcharged me for services that I'd specifically not wanted. The practice has friendly, professional staff at the desk, and the assistant who settled me in was wonderful. When Dr. Marotto entered, though, he began to put drops in my eyes without asking or explaining what he was doing. When I explained that I was concerned about my severe allergy to a certain chemical in a particular kind of drops, he scoffed at me. Once Dr. Marotto looked at my swollen eyelid and told me how to care for it, he then proceeded to conduct an entire eye exam (quoted billing charge: $250) on me __without my consent__. (I thought he was thoroughly checking my eyelid; the exam was not nearly as comprehensive or as careful as I've received elsewhere.) Fortunately, I'd already told the front desk that I was not there for an exam, and wouldn't pay for one -- but when I told Dr. Marotto that, he suggested that it was my fault because "you asked questions." (I did: about three.) I'm still a bit bewildered by why I was treated this way. I don't expect every physician to click with every patient, but I do believe that, regardless of their field, our health care providers should: 1. tell/ask us before they apply chemicals to our eyes (or anywhere) 2. honor patients' requests to avoid costly and unnecessary procedures 3. encourage questions, rather than blaming patients for wanting to understand what's wrong with them.

Broke my glasses while visiting family in Belfast. Mid Coast Vision was recommended by another…read morevision center as a place to get lenses fit locally and I couldn't be happier with the service. They were friendly and efficient, getting new glasses together in less than an hour.

I came in about a week ago for an eyeglass adjustment. My 16 year old daughter was driving me…read morearound that day and parked in front of the office. Went in, met the owner and assistant, they were very friendly and did my adjustment for free. On reaching my car, I slipped and fell on the ice. It was apparent to me my ankle was broken, so I sent my daughter in for help. She came back saying no one was willing to help, and the doctor had told her she parked in the wrong area. We then figured out how to slide me-bottom down on the ice, I was able to get next to my car. While attempting to hoist myself into the car without putting weight on my ankle, the doctor came out, took a picture, and again informed me we had parked in the wrong area. I was able to get myself in the van, my daughter drove me to the hospital, where it was confirmed my ankle was broken. I realize in this day and age everyone is afraid of being sued, and I'm definitely not going to pursue that, people fall on ice all the time in winter. However the appalling way this was handled was not acceptable. How unkind.

Optometrist doesn't respond to messages on the Portal nor does she call back when that seems to be…read moreher preferred method of communication.

I was seen in the Norway office. The s doctors and staff were so friendly and professional. They…read morewere right on time for my appointment.... No unnecessary waiting! Great experience!

I had cataract surgery by Dr Bozorg this week and everyone was wonderful! The staff were very nice…read moreand explained everything as they did it. The best part...on Tuesday at my f/u, I could see better out of the cataract eye than before. No blurriness! I don't need the other eye done at this time, but won't hesitate to go back when it's time.

WOW!!!! am I ever grateful for Maine Eye Center and Dr. Bozorg for performing cataract surgery on…read moreAugust 7, 2023. My procedure was quick and painless, so my worry was all about nothing. I can't belive how vibrant and beautiful colors are now, and I'm anticipating my right eye cataract surgery in September. Lets talk about staff. I was surrounded in the OR with amazing and professional women, you rock. From checking in, to prep with Josie (you are my girl), Sharon, Dr Bozorg and any other names I have forgotten. Thank you for the great care and God Bless all professional women