Went through Tony in 2015. He got the mortgage for us, aka the bare minimum, but that's about the end of my positive feedback. Terrible service, days and hours between responses. Had to prompt and follow up on him every step of the process for updates. Wasn't proactive or forthcoming with updates or communications. Went on vacation right in the middle of our process, said he'd still be contactable but didn't respond once until he returned to work. Didn't bother transferring our case to someone else to handle in his absence. Didn't end up closing on time and ended up having to stay at a relatives over the entire weekend with our pets, and all our possessions in a Uhaul until we could close and get the keys the following Monday which also costed us more at closing. And didnt even offer so much as an apology. As a first time buyer, I was disgusted at his lack of consideration for the stressful nature of buying a home. Zero urgency. Zero professionalism. read more