This business gave me the best deals for my money. The salesman was polite and the sales person at…read morethe desk was able to deliver the item and resolve any problem quickly. I have used them for furnishing all my businesses. They have my confidence and loyalty.

Purchased two twin mattresses. Todo them home. Upon…read moreunpacking, one was much thinner than advertised, and it had a 12" tear on one the side. Two days later returned for an exchange. The salesperson, a female, was rude, loud and uncompromising, refused either an exchange for refund saying they were now dirty and infected despite we assured her that they had not been used. As we insisted, she grew extremely belligerent and demanded quite loudly we leave the store. We have appealed to the corporate office, submitted a complaint to the BBB, and will consider taking our case to court. Our advice is to avoid this store noting the abysmal customer service by this one ill- tempered employee.

What a great place to buy furniture! Corinth was so kind and helpful as we tried different couches…read moreand then arrange delivery for the same day. Super happy with our purchase and how we were treated.

James was extremely helpful in organizing furniture for our rentals. He gives very personalized…read moreservice, goes out of his way to locate needed items, makes suggestions, sent photos of items since I'm not local. Five star service.

I have so enjoyed shopping at Objects Found for many years. I still remember when I purchased the…read morebeautiful floral still life I hanging in my staircase over. I purchased it over twenty years ago and have loved it ever since. I have an interior design business and I believe that carefully curated furnishings, decor, and artwork with history and character help make a house more of a beautiful home. Objects Found is where I have enjoyed hunting and gathering so many unique and lovely, vintage finds for myself and my client's' homes over the years. Every one you encounter there is so welcoming and helpful. When customer service is a rarity these days, the shopping experience at Objects Found is truly appreciated. Reggie operates two sister stores as well - Objects Found in Arbutus and the Artful Flea (right around the corner on Winters Lane). All true gems in our Catonsville community!

Fantastic merchandise, super friendly staff. I will be back!!! Tons of assorted antiques, some…read morecollect. Very clean shop

We visited several furniture stores in the area and found the sofa that we like for our new home…read more After a couple of steam cleaning, I discovered that the back cushion's cover could be removed for a wash. This is when I realized how ''well made'' this $1K+ 3seats sofa is! I don't mind the broken insert cushions but at least sew it back together not stapled. Luckily, I got more staples at home so I can finish what they've begun ~

Went to purchase this couch - they changed the price on me and said the sale tag is wrong. Wouldn't…read morehonor the price. Bought the same couch online and they honored the fake sale price.

-5 stars. Fraudsters! Unwilling to remedy their mistakes. RUDE! We purchased two huge leather…read morereclining sofas. Within a year, they both broke, one of which was so bad we couldn't sit on it. The mechanisms snapped--nothing we did. We purchased a warranty, called, and it took 7 months to get back to us. We waited ALL DAY on New Year's Eve for a technician who came 3 hours late. After 40 minutes of labor, he informed us Gavigan's gave him a chair recliner part. Could be months before we get our couch fixed...again. The people who work there are incredibly rude. Have yet to have a positive experience. They actually seem to go out of their way to be awful. We're a military family, and have purchased furniture all over the world. I've NEVER experienced something as awful as my time with Gavigan's. We've contacted the BBB and are looking at other options. Shame on you, Gavigan's. -5 stars. *Value was poor (threads on leather came undone within the year, mechanisms broke) *selection minimal and cheap *service was worst I've ever had *do not honor their word I'll be glad to give the names of the people with whom we worked if you're looking to remedy this problem. We'll see if they get back to us. *my husband and I are disabled veterans and need good seating. We can't even use our couches in our living room. Thanks, Gavigan's!

Nice and competent saleswoman sold us a couch and chair. We loved picking out the fabric for the…read moresofa and 2 cushions. The results were really nice quality and the delivery was perfect. Overall, the best retail experience I've had in years. Recommend!

Couldn't be happier with the personalized service that I recieved from Kelt at Sofas Etc. From my…read morefirst phone call to the store with an initial inquiry, Kelt was very engaging and truly interested in helping me with a sofa that would meet the specific needs and limitations of my room size and configuration. His experience, product and service knowledge , and customer service are unsurpassed in today's retail world where it is almost nonexsistent. I have already referred one friend to the store (who is very happy with her sofa!) and also another friend and prospective customer. Thank you so much for such unmatched service and attention!

I have shopped at Sofas Etc for several years. The store has everything not just sofas! I have…read morepurchased several rooms of furniture as well as accessories from both of their locations. Buying process from beginning to end has been very easy. If there is an issue with items after delivery, they will work with you to fix it at your convenience. I highly recommend buying from either location.

A few months back we were looking for a new bed but instead found a live roach crawling up a…read morecurtain of one of the displays here. Needless to say we left the store immediately!

The sales associate signed me up for a credit card without consent. He told me they needed to…read moreincrease their applications for financing but not to worry, applying doesn't mean you have to use it. I told him I don't want to finance so as long as the application does not mean obligation that would be fine. Then I get an email I have a credit card. WTF. I went back and talked to a manager at customer service and she did not care. She did t believe me. I had to report him for fraud to get it handled with the bank. I told him I would pick up the following Sunday and he said fine. Here I am on pick up day that I said I would come on, only to be told no pick up on sundays. After your sales associate signed me up for a credit card without my consent. Does this experience get any worse? I guess maybe when I pick up and the chair is all damaged and f'd up. I never want to shop here again. I reached out to corporate and they never answered. Omg such an awful experience what a nightmare.

Couch was roughly $300 less than other places that I have seen it and delivered within one hour…read morepurchase.

Great customer service fair pricing and good quality products, will come back when i need more stuffread more

Great space and very friendly proprietors!! They have a great selection of MCM furniture and other…read moretrinkets. Will definitely be back to buy something.

Buyer beware the business deals in deceptive and fraudulent business practices. They will sell you…read moredefective and damaged products without disclosing the problems. Then when you ask to rectify the problem they refuse to fix or offer adequate solutions. Instead they blame you

An open and airy space, filled with carefully curated home goods, gifts and furniture.read more

Oh, to have a couple of extra zeros in my bank account. I would happily splurge on the perfect…read morecouch potato couch that I found here. But since my bank account doesn't carry that many zeros, I made do with a small purchase - a soup and bread bowl (funny, I eat a lot of soup and bread). In hind sight, I should have come back and grabbed two more items to treat myself to, but such is life. Lots of great home decor and gift items too in case you're not in the market for a $3,245 sofa.