Been here a few times and unfortunately the last time I was here, I was let down. Booked a v-day…read morespecial that was suppose to be 1 hour and 15 minutes but it got cut short by 25 minutes (see picture). Along with that, the bright LED light was on the entire time of my facial making it difficult to relax since it was so bright. The specialist also kept leaving the room and coming back during which was distracting. Lastly, there used to be a nice steam and other facial features during your visit and I didn't have that this time. Just seemed expensive for the length of time and a cleanser+mask treatment. However, the staff is super nice and welcoming so that is a positive.

I love this place. Nicole is absolutely wonderful. She talked with me to make sure she understood…read moremy goals, walked me through everything and most importantly, gave me fantastic results. This is definitely my new go-to spot for injectables. I recommended it to my sister who has tried many places throughout Charlotte and Los Angeles, and she also had wonderful results and plans to go back. If you're on the fence, give it a try; you won't be disappointed!

Puja was friendly and informative right from the start when I called to get more information about…read moreher services. She worked to fit me in same day. Upon arrival she gave me an assessment and a plan to rebuild my brow shape over future appointments. My hair growth has been damaged as a result of using Benefit Brow products for years. She helped me to feel confident that my ideal shape and thickness is possible. After threading, which was one of the least painful experiences I've ever had, she filled in my shape with her private label products. I'm very happy with my current look and our plan for the months ahead. The salon space is quaint, very clean, and comfortable. The salon suite is easy to find with ample parking.

The experience was steady and predictable. The staff kept a polite tone, and the environment stayed…read moreclean and organized. It met my expectations.

Katie is a professional and makes you feel very relaxed. She talks you through everything you will…read moreget a wonderful outcome. I love my Brows.

Been stalking Alona for over 10 years now! Found her in NYC, I'm living in Charlotte now and my…read moreprayers have been answered!! She came out here as well! So I follow her wherever she goes! Myy girl for facials, brows & lashes. Depending on what I'm looking for she does waxing. Her talent is not limited! Beautiful girl always keeping my skin looking it's best. Thanks so much!

Bummed to give this place such a low review, since I loved my New Customer Facial (believe it was…read morewith Rhianna) the first time I went here. I returned a few months later, this afternoon, for the Jet Peel Signature with Leigh Ann. Leigh Ann fit my insanely crazy work schedule before my Thursday Philly trip, otherwise I would have--and perhaps should have--booked in advance with Rhianna. To be fair, maybe I picked the wrong facial. But spending $212 ($185+15% courtesy tip) and getting subpar results for twice the price of my initial signature facial caused a few frown lines...not sure whether Tru offers Botox, but I won't return to find out. Leigh Ann spent the majority of our brief facial session (less than 1 hour) talking about how horrible my skin was, and how certain facials would help my skin condition in the future. Look, I understand addressing skin conditions and offering a solution--once or twice, which is what Rhianna did. But taking our whole appointment to promote future services while degrading my face and without providing quality within our current facial is a complete FAIL. Perhaps my standards are too high, but as a model who recently moved from Los Angeles and felt stoked off my first appointment here, perhaps it was today's sad service. The extractions were minimal at best, and aside from the hydro-blasting machine, this felt like a weak "slather-creams-on-and-call-it-a-day" service I could have executed myself. When I went to the bathroom while waiting for my Uber driver, I noticed a few white heads that could have easily been extracted had Leigh Ann focused more on my face in the current moment and focused less on future sales. As a Pilates instructor, this strikes me as no different than dwelling on a client's love handles and how "future services" could "fix" these issues, instead of paying full attention to my client and catering to their individual needs within our time together. If Tru Esthetics wants returning clients, it should provide more of the quality I experienced in my first session, and less of the promotional-fluff I experienced this afternoon. Rhianna completely zapped an incoming cyst in my first facial, and Leigh Ann could barely extract a basic zit today. Again, I'm disappointed that I spent over $200 today on results I could have achieved myself at home.

Updated review since now Tru Esthetics is now truly a destination for brows, skin and beauty needs…read more The staff are friendly and knowledgeable. They listen to your concerns and educate you on the best practices for your needs. The space is beautiful and relaxing and features a retail shop for women-owned and locally sourced products as well as the best of the best in make up, skincare, masks, candles, and more. Check out their instagram on updated information for promotions, etc.

It was 3 years I started going to Opulence for microblading based on a Groupon I purchase at that…read moretime. I had no idea what to expect but Porcha walked me through each step of what she was doing and my eyebrows turned out AMAZING!!! Ever since then where ever I go I get compliments on my brows. I now go yearly for my touch up and Porcha remembers me like we saw each other the day before and it's a great feeling to have a brow tech who feels like your homegirl! I promise you won't regret going to Opulence Beauty, Porcha will give you incredible eyebrows and she has the friendliest personality!

I had an excellent experience from beginning to end. She was very professional and timely. She…read moreexplained what was happening every step of the the way thru the process. She also had snacks and water, if needed. Would highly recommend her services.

Terrible customer service and racism. Walked in and was told they have no availability for they…read moreday. I left and waited about 3 mins and called and they had appointments. No problem going elsewhere. Apparently my green dollars aren't good enough for them.

Molly is innately talented!…read more The staff has been extremely accommodating with my schedule. YES! I recommend this comfortable and lovely business.

I am so happy I trusted Suki to do my ombré Powder brows. I…read moresearched for a month before deciding on Suki. She is the only professional on both Yelp and Google with 5 stars! She is so sweet and professional. I was nervous about my results but she told me to "trust the process" When says "trust the process" believe her! She literally gave my brows LIFE!

I did my research and took a recommendation from a friend to use Suki for my brows. Suki and I…read morediscussed what I was looking for, she listened and we discussed her recommended options. I am so thoroughly satisfied because my brows look natural and enhance my eyes. Suki is professional, sweet and a joy to be around. Thank you Suki for bringing brightness back to my aging eyes. It's been several years since my first appointment and I am still happy. I highly recommend Suki.

My lip blushing experience was so easy! Ana took great care in explaining each step and after care…read more Can't wait to go back for more permanent makeup! 10/10 would recommend!

Beautiful! I just received my treatment of shaded eyeliner with Melissa and powdered eyebrows with…read moreGina. The appointment was easy to schedule, reception was responsive and lovely to work with. The facility is comfortable, and the ladies are so nice and talented with their work. The shaded eyeliner was quite painful for me, but I love the result! Melissa made sure to keep me warm and was personable. She took her time to ensure my eyeliner was "blended" well and explained the process to me, especially having had eyeliner done previously. Eyebrows were easy and pain free.. and Gina worked quickly and made sure I was happy with the result! I am still in the healing process and will return next month for a touch up, but I look forward to the result. Thank you!