Honest, responsive and reliable. Fixed the issue and came when they said they would. Price was…read morereasonable for refrigerant and service call.

From the owner: Local family owned hvac company licensed in Indiana and Michigan. Offering commercial and…read moreresidential service.

Seasonal unit winterized, received letter check off list. Come back in spring to find crock…read moreinsulated, with insulation laying right next to crock. Thank goodness for a pretty mild winter. Will search elsewhere for service.

From the owner: We have divisions in Lawn Sprinkling Services, Residential/Commercial HVAC-R, Commercial/Industrial…read morePiping, Commercial/Industrial Insulation, Custom and Removable Covers, Commercial Painting and Blasting, Automotive Repair and Building/Remodeling.

They have the absolute best customer service and techs you could ever ask for prompt service and…read moresuper friendly it doesn't get any better thanks again for your great service

Thank you! Had a problem with my furnace today. Helpful on the phone before they even came out…read more Daniel was great-explained what he was doing and very professional. Everything is working better than before and we'll be doing more business with Stears soon!

If you are looking for good customer service and techs that are seasoned and not being trained on…read moreyour equipment then I recommend not using Bel-Aire. Note, about the warranty - "what you think costs the least ends up costing the most". I feel Customer service starts with a phone call, their communication was fear based and power driven.

Bal-Aire installed a system on my new home and failed to register it with Lennox. This made my…read morewarranty 5 years instead of 10. Cost me $4,000 to replace it due to their complacency. Don't recommend.

Legacy responded promptly to our call on the night before a severe heat wave when our A/C quit…read moreworking. It was fixed the next morning and was an economical repair. Kenny gave us a heads up on future issues so we know how to plan for what comes next. They were professional and courteous and I would recommend them to anyone. Thank you, Legacy!

This company does not care about you. We joined thier…read moremembership, and it has been a terrible experience. We asked to schedule our spring tune up in March, they scheduled us in May. Then they canceled day-of. Then they GHOSTED us THREE TIMES IN A ROW after re-scheduling us-- over and over-- no call, no-show... three times I had to call/text THEM to see why they never showed up. They never followed up or made good by attempting to fix the issue, even when after I reached out and told them about the TWO MONTHS of straight up GHOSTING and our continued desire to have them come out and perform the services they have been CHARGING US FOR the last 6 months. If you like being left in the lurch for MONTHS with terrible customer service and no communication, this is the company for you. Buyer beware, these guys do NOT care about thier customers at ALL.