ourplumber, Kyle was great Polite and very efficient in solving our problems. He went out of his…read moreway to make sure we were happy with his work. A+

Egregiously expensive. Clearly the new private equity owners are trying to gouge customers. They…read morealso rescheduled my appointment with only a couple hours notice, so I had to take off work for a second day. I'll never use them again

Tech showed up with in the window and was extremely helpful and professional. I would recommend…read moretitan plumbing group. Tech was extremely professional and helpful with the ceiling water leak issue I called them out for.

Do NOT use this company. Intentionally misleading prices. 100% call around before using this…read morecompany for ANYTHING. Their website is full of misleading pricing information, and they will not give you a quote when you schedule anything. When you call, you get an ai bot too. Probably so they can avoid telling you the truth. A sewer line inspection cost $500, when surrounding companies charge $250. The only sewer line diagnostic prices on their website say $99. You should absolutely be notified when scheduling what the actual price will be, if it's different than posting. Not showing up at the inspection with a ridiculous price knowing n there's a very limited window to have these inspections done. When called, the general manager is incredibly rude and disrespectful. The individual that came out to do my inspection was kind and professional, though. So this is obviously a management/owner deficiency.

$400 to fiddle with a part for an hour and put it back in. $400 an hour!! He didn't even have to go…read moreinto the house, I just needed help with a pressure tank and he didn't buy any parts he just "fixed" it while I watched him. He joined Titan Plumbing Group so be careful with them too.

I contacted Pete Black on the recommendation of a coworker when I needed the sewer pipe replaced…read morewhen I purchased a house. Originally, they were going to go through the basement floor, but discovered asbestos tile, so they routed it along a wall in the basement instead. This part went well, and I am satisfied. Work on the pipe was completed approximately 9/8/22. It has been two months (today is 11/11/22), and I still don't have a sidewalk, and my walkway is half gone. The yard is dirt because I was told not to plant grass seed since they'd be out to do the cement. I reached out several times, sometimes I'd get a reply; sometimes not. I made the mistake of paying in full when they were done with the sewer pipe - not the cement. Trick or treaters were tripping in a hole in the grass between the missing sidewalk and the street. NOW there apparently is a cement shortage (two months after the work), so who knows if this will be done before winter. I have no way of recouping this because I made the mistake of paying in full, so there is no reason for them to come out. Very dissatisfied. The photo is from 9/8/22. It still looks like this today 11/11/22.

Josh and Dakota came out to swap my water softener for an apec filter and conditioner. They were…read moresuper nice and informative and did a great job. I will definitely used them for any plumbing jobs in the future. Thank you Rob, Josh, & Dakota!

Friendly polite guys, they did a great job and the price was extremely reasonable. In fact I made…read morethem double check the price! We got lucky and they could come out the next day after we called, but I wouldn't always expect that from any company for a non-emerhancy service call. They answered a bunch of my stupid questions that were plumbing related while they were working too! Oh and the job that we needed done was fixing a leaking copper pipe that goes to our outside hose faucet.

This was the third time we've used Brock Mechanical for services. We needed a water softener and…read morereverse osmosis installed in a new condo and they were our only call. Doug is so accommodating with scheduling and he's very quick and fair with pricing. Ken installed the systems and did a great job. He explained everything along the way and did a great job. I highly recommend them if you are looking for quality!

We needed a new kitchen Moen faucet installed because the previous one, a sensor touch unit,…read morefailed. Brock Mechanical came the morning after we called and replaced the "touch sensor" faucet with a standard manual faucet of the same style. I was very impressed with their response time, on time arrival, quick replacement and reasonable price for this service. I had the pleasure to recommend them to a friend for a plumbing leak. I will be using them again.

Very knowledgeable, very good at sales, does not stand behind there work or product....sold me on…read morefilter system that supposedly filters a million gallons of water for over 4k dollars, 10,000 gallons later I'm back to square one, they charged me for the service call and recommended another 4k filter cause the first one is done....but definitely offered a substantial discount to take the old one that " is definitely not worth fixing".... Sorry over 4k this business is just another scam be careful

Great company! Has amazing equipment. No fuss and very efficient…read more I never have to worry about having hard water. Even if I lose power from a storm, I still have soft water because it's a non- electric system!!

I've been a member with this company for two years now, and they've been incredibly helpful with…read moreall of our water-related needs. Their service goes above and beyond every time. Most recently, Braden K came out for our annual water tank maintenance along with some additional plumbing work. He was truly impressive very knowledgeable, professional, and patient in answering all of my questions about our faucets. He also did a great job replacing two bathroom shower faucets. Excellent customer service and a company you can truly trust for any water issues!

They did a great job. Took out an old tub, put in a new one. They also replaced a piece of toilet…read moreplumbing that had to be cut off in order to get the new tub in. They worked quickly and explained things to us. We're very happy with the work and think it was done at a reasonable cost.

Vincent is the best plumber ever. He can fix anything and does it fast. He takes pride in his work…read moreand charges a very fair price. He also installed our new lighting and it looks and works great. He is a super nice man and leaves my house cleaner than he finds it. I would give him a 100 stars if I could.