I cannot say enough about this company and Stacia... from start to finish amazing customer service…read more Stacia went out of her way to help me choose the best flooring for my home... matching it to my decor rather than just showing me tiles... such a learning experience... the day of the install she was right here making sure everything was going smoothly...

We made an appointment online via a web-bot, not with a person for a Tuesday appointment at noon…read more Jeff arrived after noon and took an assessment of our store, measured and evaluated what all would need to be done and went through the quote sheet with us as well. Jeff was professional throughout the process. They were clear to let us know they would not take apart the large counter and disassemble any of our store furnishings or large furniture to clear them out of the floor space at all for the tear out or install.

We are very happy with Shelby design center. They Installed our new Kitchen. New Wood floors…read morethrough out the out Including the basement. They also did two bedrooms in carpet. They were their own time. Did a wonderful job. I would recommend she'll be designed centre to anybody.

Large selection of lights for both indoor and outdoor. Friendly helpful staff that tries to help…read morebased on your style of home and decor goals.

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

10/10 will be using FCI again the next time we need flooring work! Was able to book an in-home…read moreconsultation on 36 hours notice, Austin was well prepared, knowledgeable, super personable and made the whole thing a breeze. Installation was fast, professional, and high quality. We could not be happier with the results.

It was a great experience working with FCI. So convenient that they brought carpet samples to our…read morehome, so we could see which option looked best in the space. Very professional and easy to communicate with!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

I saw that Alexander's was highly rated on Yelp for carpet stretching and repair. I HAD several…read moreseams that were shredding thanks to our cat, and after 11 years the carpet had stretched in the upstairs hallway and on the staircase. These folks arrived at the exact time they had stated, did a quick walk-through and got right to work. Alex stretched carpet in several areas and his wife repaired doorway seams simultaneously. We had thought we might need new carpet but decided to try Alexander's, just to see. WHAT A FANTASTIC JOB!!! Our carpets looked as good as new and we no longer think it needs to be replaced. In addition to great work, these were some of the nicest people we have ever had work on our home. I will not hesitate to use them again! I originally thought the quote was high but after seeing the work, and getting to know these folks after a few minutes, we paid extra.

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

This company is the best family owned business who treats their customers very personably. They go…read moreabove and beyond to make certain each customer is completely satisfied with their products and workmanship. I wouldn't go anywhere else for my flooring needs!

Our entire experience with J Rohr Carpeting was excellent; from the sale to measurements to…read moreinstallation. I can highly recommend this company.

Very poor installation. Multiple carpet staples sticking out along the edges. The cut of the…read morecarpets not consistent. I'm very unhappy

Like thos company. Worked closely with me on my carpet installation. I canceled the contract…read morebecause I decided that my carpet currently in my apartment was ok. Promptly refunded my downpayment.