Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

10/10 will be using FCI again the next time we need flooring work! Was able to book an in-home…read moreconsultation on 36 hours notice, Austin was well prepared, knowledgeable, super personable and made the whole thing a breeze. Installation was fast, professional, and high quality. We could not be happier with the results.

It was a great experience working with FCI. So convenient that they brought carpet samples to our…read morehome, so we could see which option looked best in the space. Very professional and easy to communicate with!

Found this place on Yelp and I'm so glad that I did! Stopped by the showroom in search of some…read moreflooring for my family room and kitchen area...they did not disappoint! Such a huge selection of hard wood, vinyl, laminate, carpet, etc. Kahem was very helpful with his suggestions and expertise. The entire process went seamlessly. Absolutely perfect installation within a reasonable time frame of order being placed. In fact, I highly doubt any other company would have a quick guaranteed installation date like F4L. I am so very pleased with my flooring selection and install. I highly recommend to all!

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

I saw that Alexander's was highly rated on Yelp for carpet stretching and repair. I HAD several…read moreseams that were shredding thanks to our cat, and after 11 years the carpet had stretched in the upstairs hallway and on the staircase. These folks arrived at the exact time they had stated, did a quick walk-through and got right to work. Alex stretched carpet in several areas and his wife repaired doorway seams simultaneously. We had thought we might need new carpet but decided to try Alexander's, just to see. WHAT A FANTASTIC JOB!!! Our carpets looked as good as new and we no longer think it needs to be replaced. In addition to great work, these were some of the nicest people we have ever had work on our home. I will not hesitate to use them again! I originally thought the quote was high but after seeing the work, and getting to know these folks after a few minutes, we paid extra.

This husband and wife team are amazing, couldn't be more happy with the repairs he did on 3…read morepatches, very reasonable, punctual, and was quick to respond. Will definitely be referring them to friends that are in need of re-stretching of their carpet!

Great experience working with Ultra Floors. They installed new hardwood floors in April 2021…read more Removed old carpet and flooring and disposed of it. Two installers finished the job in just over 3 days. Fantastic work! We will definitely be using Ultra floors to purchase and install new carpeting this fall for the upstairs in our house.

Excellent professionalism and span of multiple services and selections. Staff is excellent.read more

I cannot say enough about this company and Stacia... from start to finish amazing customer service…read more Stacia went out of her way to help me choose the best flooring for my home... matching it to my decor rather than just showing me tiles... such a learning experience... the day of the install she was right here making sure everything was going smoothly...

We made an appointment online via a web-bot, not with a person for a Tuesday appointment at noon…read more Jeff arrived after noon and took an assessment of our store, measured and evaluated what all would need to be done and went through the quote sheet with us as well. Jeff was professional throughout the process. They were clear to let us know they would not take apart the large counter and disassemble any of our store furnishings or large furniture to clear them out of the floor space at all for the tear out or install.

This company "Lakeshore Floors" has been in business since 1994 and it still shows from start to…read morefinish with their high quality of professionalism, teamwork of employees that are skilled in many areas of flooring installation, cleaning and restoration. They also install and clean carpeting as well as tile and grout. My job as Trustee for my parents affairs including my childhood house was a stressful challenge with many choices and difficult decisions since March 19, 2019. After the house was empty by the 4th of July I decided to remove all the carpeting and padding which was 34 years old (stuck at times) throughout the house in 4 rooms, closets too and a hallway. The final and 4th color of carpet was sky blue. So 4 different colors of plush since 1958 when the house was built. It took 3 days for the carpet and padding removal. A back breaking and messy job removing it all plus the tack boards and transporting to the backyard for disposal in rolled up pieces. Finally I had an idea and hopefully a profitable one to clean, sand and restore these hardwood floors throughout the house that still looked in their original and beautiful state plus a sure selling point and value to help sell the house in a modern way as well. I used Yelp for my research based on previous reviews and found 4 businesses which I called for pricing, and time availability for my project. Dominic Frabotta the owner called me back within an hour after I left a message with my request. He personally made a appointment within a few days based on our schedules to see, access and measure the whole house for my estimate. We talked budget since I needed to save money for painting and other repairs that would be used for an old house to prep for sale. He worked out a price which was wonderful compared to the 2 other companies I had already called. The 4th company called me back and was too busy till November. Dominic explained the project would take 4 days. He also informed me that there would be a set of 2 different crews with 2 employees since they all have a different talents and skills at their jobs. It was a noisy 1st day of preparation which entitled sanding and stripping the old stain or varnish off throughout the house plus closets and also included any nails or boards that needed to be checked or addressed. I was outside working in the garage on items to sell or donate since the machine a voltage unit? showed 241on the meter in the kitchen, so I was not allowed even in the basement to work due to noise. The guys wore masks, gloves and headphones for protection and company safety policy. The 2nd day and 3rd day would be the stain which employee Brandon & Steve helped me decide on to perfectly match the kitchen cupboards a walnut brown color. Even though the stain was a different color and a change from the original hardwood floor color, Dominic assured me to try a medium brown color to change the appearance of the walk in the door feeling and he was 100% correct. The final results and my photos attached before during and after sold the house ! The 3rd day would be the sealer or clear coat applied by Wiiliam which was a fantastic day to see my choice in stain color to match the kitchen cupboards. The final job was completed by William with measuring the wall areas throughout the house for the cutting and staining at the shop for the shoe moldings. He installed all of them in rooms with a nail gun in 1 hour. Dominic and his awesome crew of guys went out of their way to keep the dust level down using a high tech vacuum equipment and clean up afterwards at the end of a work day. Their communication with me on details or ideas working the 3 days, was very helpful and successful in their final work results. The total price I paid for my parents home was very reasonable and within my budget to accomplish a job well done. My parents house sold in 24 hours after it was listed for sale with my agent on the web plus with many photos including the old yet new hardwood floors. The new owner was so pleased and thrilled to know and see such a wonderful job on the old hardwood floors instead of using carpeting. Thank you Dominic again and your professional crew of guys that have much talent and work hard at their skilled jobs. " An Awesome job from start to finish with no issues or complications! " I always use Yelp! I certainly recommend this Flooring company to anyone near or far. They service many areas and I will post their business card which lists many other professional care: Carpet cleaning, carpet sales, tile and grout, stripping and waxing, commercial tile and grout cleaning, Tile Floor sales and installation with Duraceramic, Pergo, & UCT Tile. I look forward to calling on him again for my own home to resurface and stain the hallway area of hardwood floors in 2020.

Dominic responded promptly to my inquiry (which is sadly rare for service businesses lately), came…read moreout and talked through my options, offered expert advice, and provided a great quote. He was extremely professional and fantastic to deal with. His employees/subs were all wonderful too. I had almost the entire main floor of a new house redone in vinyl tile, carpet, and refinished wood. The work was completed on schedule and on budget, and all of it was of the highest quality. Each project turned out perfectly. I was extremely nervous about making such big investment in my home, but I needn't have been - I couldn't be happier with the results! I'm already dreaming up more work for Dominic & Co to do in my basement next year. These guys are the real deal. A++

Great selection of carpet and great prices. We got new living room carpet just in time for the…read moreholidays. Very helpful and professional service.

From the owner: Carpets, flooring,, in stock carpet rolls and installation; vinyl area rugs, and more!read more