Had to come in on a busy Monday afternoon and was very pleased with how eager and efficient Ms…read more Krueger was. She got me in and situated with opening up a new checking and savings account. Along with that she also looked into getting my new vehicle refinanced and we were able to see that the rates here could actually save me money! Absoltuely recommend coming here, as Nancy has done nothing but make me feel like family!

I love community choice! I was referred to community choice from my mother. She has been a member…read moreof community choice for awhile. Once I landed my first job, I started my account there and have been a member since 2017 and love this credit union. The staff members are so helpful whenever you need it and they are always doing their best to give you a great experience. Recently, my account was flagged for fraud, they detected it right away and I was able to have them dispute the charges and received my money back! I appreciate all of their help, they have been amazing and I know they won't leave me hanging when I need it the most-especially in those uncertain times when we're talking fraud! Thank you again to the staff members of community choice for all of your help, you have been exceptional!

The lines are usually long at the ATM, but they usually all work…read more Today I used the drive up window for change and was in and out. And the staff was very friendly. I didn't check to see if the inside was open, I assumed it was not.

This is the best Chase Bank, downriver. I am greeted as soon as I walk in the door. Out of the…read moredozen or more times I have been here in the last year, I have waited in line ONCE, and I don't think I even waited a full minute. The representatives are always friendly, courteous, and don't waste time. I remember when I first went, I saw how few stars they had and decided to check it out, and I couldn't believe how great it was! They even have two ATM machines to use outdoors and 2 or 3 drive-thru windows, two things a lot of bank branches don't always have more than one of. I'm not sure how this place got such a bad customer service RAP, but I couldn't be happier.

Felicia Dixon, Branch Manager II - Corktown, is OUTSTANDING! I am very impressed with her…read moreprofessionalism and follow-through. In a dark time, she is a strong ray of light.

This has been the first bank I've got since I just moved from P.R. and has been the best one ever,…read moregreat customer care by the Dearborn branch by Johania she's the best!

If I could leave a minus score I would! In 1991 when I moved to MI I opened my checking account…read morewith Security Pacific, it had had 2 or 3 name changes until it became PNC. I had a mortgage, paid it off. Took out a home loan paid it off. Got a loan on medical bills from 8 surgeries and no insurance for over $100,000.00 and it is down to $40,000. I wanted to get a new loan because it is at 6.75% and after 3 months of being jerked around, more papers, more documents, more blood they actually denied me. I have NEVER ever not one time been late on a mortgage payment not ever, I have never ever been late on a credit card payment. Even the girls at the bank were embarrassed to tell me and shocked!!! By far the worst bank I have EVER dealt with. They should be ashamed of the idiot who was sending me emails pertaining to the loan and the way he spoke to me. I am now in the process of leaving this pathetic bank and I will be taking my daughters 3 accounts and my 4 accounts as well as a business account! What a disgusting sickening lousy establishment!!!!!

One of the best banks in the area! Absolutely wonderful customer service, great rates and awesome…read morepromotions!

From the owner: Zeal Credit Union is pleased to have received ratings that indicate we are among the safest credit…read moreunions in the nation. Bauer Financial, Inc. has been analyzing and reporting on the financial condition of the nation's banking industry since 1983. We have been rated as a five-star institution by Bauer Financial which is the highest rating they offer. We have been awarded a SUPERIOR financial rating by IDC Financial Publishing, Inc. IDC Financial is a reputable firm that rates all of the banks and credit unions in the United States. Your deposits are insured to $250,000 by the National Credit Union Administration (NCUA), a federal governmental agency. Unlike a bank, we are community focused in everything we do. We are also non-profit and that means you get better interest rates, lower fees and reduced cost products and services. Our rates beat the national averages and we have money to lend. No matter where you are in the world, you'll find us available 24 hours a day, every day, and as close as your computer, telephone, ATM, checkbook or debit/credit card. Through Online Banking or Telephone Banking you can request account information, create a loan, transfer funds, learn which of your checks have cleared, when your last deposit was posted, and more. If you ever need information on our current products please don't hesitate to contact a Service Representative at 800-321-8570, ext. 7400.

The customer service for Advantage needs a lot of improvement. The biggest flaw that I experienced…read moreis a lack of communication with their customers, especially if you are using their online services. I put in a request to open a new account and did not hear back from them for over 3 weeks. If this is an example of their customer service on bringing in new money, I would be concerned with how you will be treated on an ongoing basis.

To and for Donna Barczewski you are by far the best Loan officer I have ever had the opportunity to…read morework with! 2 loans unexpected in the last year and she and her team made them happen. We will forever be grateful for you and Advantage One credit union! 5 stars will never be enough! Thank you from Pat and Kristen

I've been looking to switch financial institutions for a while now but hadn't been able to choose…read more After some research I landed at DFCU. There's enough branches in the area that I can actually talk to a human if need be, and since it's part of the credit union co-op I'm never short on options for ATMs. I opened a checking and savings account. There's no minimum for checking, just $5 to open. You need a $200 minimum balance in savings but they give you a month to get to that level if you need, which I think is a nice thing since people might not bring that much cash with them the first day. I showed up early for my appointment and was seen immediately. Sara was kind and made light conversation while informing me about the other services offered and what to expect with my accounts. I will update if the app causes issues, but otherwise I'm very excited and happy with my banking choice.

Rude staff. A couple tellers were casually talking about their personal lives instead of helping a…read moreline of customers. When I said something they finally got back to work but were extremely passive aggressive while assisting me. I suggest using the atm as much as possible if you have to go to this location. You'll have a much more professional experience.