Customer service was less than ideal. Nobody wanted to help, and Im pretty sure I was the only…read morecustomer in the entire store. I didnt see anyone else and no other cars were in parking lot. At first I thought the place was closed. Two people were at the front when I arrived and the same two when I was leaving - and neither acknowledged me, greeted me, nothing. I had to approach them and I even told them I was visiting for the first time and they did not offer to show me around or ask if i needed anything. I walked around the whole place probably twice and not a single person approached me to help or talk. Everybody seemed to just be doing their own thing, so I walked out. Saw a few chandeliers and sink faucets I was interested in, but with that type of customer service - I'll take my money elsewhere.

Great selections of everything you need. Staff is very knowledgeable and helpful. I recommend this…read morebusiness.

Looking for bathroom fixtures? Michigan Chandelier is the right place to go if you're interested to…read morebuy anything related to your bathroom and kitchen renovations and building from scratch. No doubt about the quality and quantity of choices available in their massive showroom. On display are chandelier, shower heads, mirrors, counter tops, kitchen faucet, toilet bowls, indoor/outdoor light, sliding doors, bar doors, and even mailboxes... they can customize the order for you. If you're interested but on a budget ... you might end up just window shopping. This business offers the best items (designer / artisan made) so the price is a bit higher compared to Menards and Lowe's. For customer service, we saw a few associates assisting the customers while the rest are at the back answering phone calls and the others simply staring at you without saying hello :-) Honestly we could purchase similar designer items in a lower price. But if you're an interior designer or contractor to a richer client...sky is the limit!

I have been shopping at Herald Wholesale for over 30 years. I love the knowledgeable staff and the…read moreproducts. If you're looking for any beautifu, well made home accoutrements this is the place.

Did an Italian steakhouse cooking class as a date night! It was just the right amount of…read moreinstruction so you could cook it on your own but they do a lot of the work for you. All the clean up is on them too which was nice. They provide all of the ingredients and assigned spots to cook at. We had a nice time learning how to make the meal. The steak we grilled in our spot and then they cooked it in the oven for us. We made a pana cotta dessert, made gnocchi from scratch and sautéed spinach! I would do another class here for sure however it is a bit pricey for what it is. $85 per person. My husband remarked that we could have just gone out for a steak dinner instead of making our own.

the cooking classes here were amazing! extremely disappointed that this location is closing, as it…read morewas very close and convenient. Will definitely come back if they open another location! staff at the class were very friendly and I definitely learned a lot.

Out of the blue, we had a glass shatter in one of our front windows and needed to be replaced. It…read morewas the inside glass of a double-pane, tempered-eGlass window. This had happened to us several years ago on a double-pane glass door, also with just one pane shattered, ruling out an object hitting the window. The remaining likely causes are sudden temperature change or settling of the house. I checked Yelp and picked out a few window-replacement companies that were highly rated. I called each of them to ask for ballpark estimates. Howie Glass was one of my top choices because they responded immediately but, as I closed in on making a decision, our governor closed almost everything down because of Covid-19, including window companies, unless it was a board-up situation. Slow-forward a couple of months, and window companies were allowed to go back to work. So I dusted off my previous list and called several companies again, including Howie Glass. Since the other company I was considering was slow to return my call (the only negative review was for this), I scheduled Howie Glass to come out for an exact quote. They were available to come out within a few days. Chris showed up, put on his own shoe covers, and checked out our problem window. He quickly determined that the type of wooden-casement windows that we have are not ones they could work on. But he was able to refer us by phone on the spot to another company that could handle the type of windows that we have, and we set up an appointment with them. He then cleaned up all the broken-glass pieces, tidied up everything, and gave us written notes about the other company. Chris was a great representative for Howie Glass, especially for all that he did during the free-quote visit. I will definitely keep them at the top of my list for the future!

It has been well over a year now waiting for the owner Mr. Brigham at Howie Glass to respond…read morehonestly to my complaint. My damaged mirror still remains damaged and my complaint is ignored without any thought or admission that they damaged my mirror. I expected honesty from this company owned by Mr. Brigham and I have gotten no where. I wonder if he feels satisfied that he continues to ignore and deceive the elderly. Shame on him. He knows who I am talking about. They can receive all the nice comments and stars they want, but he knows that he damaged my mirror .

Great selection of high end finishes and fixtures, custom furniture and building materials. I visit…read moreoften when shopping with clients! Sarah, The Lux Group

Amazing spot for seeing what's possible for your remodeling or new construction job. Could spend…read moreall day here-like a field trip. Expensive.

Located next to a Mexican Tacos and Tienda. Inside, It feels like walking your way to an Amazon…read morewarehouse. Great selection of kitchen tools, appliances and even chef's outfit like the hat, coat, pants and shoes. Bought a couple of Japanese ramen bowls and plates. They cost less than Amazon price. Not sure about authenticity but they have a sticker at the bottom of the bowls. If you're a business owner, you can buy most of the kitchen equipment needs. The guy who runs the place was friendly and helpful. Not sure about the ladies because they were rudely speaking in Asian language. If they want us to go out early for closing time, they could have mentioned politely. Anyways, we will be back and get the sushi platter and Japanese tea set.

Accidentally ended up here and was amazed at the amount of kitchen supplies this place had. Thank…read moregoodness I didn't end up buying anything, even though I wanted too. But definitely I'll stop by again if I ever needed a steam tray and other kitchen items!

Recently we decided we were ready to move forward with changing out the counters and found Primo's…read moreon yelp. Mark was so informative and gave us a lot of information about all the different types of countertop options. The quote we got was very reasonable, and they threw in a new sink for free. We eventually picked a quartzite countertop and set everything up to have Primo's guys come out about 2 weeks later to install them. The installers arrived exactly when they said they would and got right to work. The entire process took them about 4 hours, including removing the old countertops. Primo and Mark were both so nice and answered all of our questions. I would definitely recommend Primo's to anyone who was looking to replace countertops!

Primo Granite installed 2-bathroom countertops in our home. The job was very professionally done,…read moreand the product is beautiful. The quartz countertops make our bathroom look like new. Thanks Luca, Primo, and Mike. I would definitely recommend them to anyone.

Our brand new blue & white kitchen is my dream cone true ! Santorini/ Mykonos LIVE! Thank you…read moreXtreme Granite & Marble thanks to Alex, Michael & Dayana & of course an amazing installation team

I will start with the pros: their selection is very good. That's it. The cons outweigh this…read more I was referred to this company by a family member that used them. She commented on the selection and nothing else. In hindsight, I should have run for the hills. We went to the showroom several times to walk the warehouse and choose the perfect stone. Quartz is what we ordered. Pierre and his brother own the shop and while they were never overly friendly, they were professional. The day we came to order the stone and discuss details, things went well and Pierre scheduled us within weeks for measurements and install further out on the calendar. Supposed to be two dates (measuring and install). Prices weren't cheap, but weren't the most expensive either. I was so excited that this company seemed to be on their game. His brother came to quietly take the measurements on the scheduled date. Install day comes, two men show and wait for bigger guys to help them. Bigger guys arrive and carry pieces in and determine they did not bring the right size. So the whole install day is scrapped and we get scheduled another two weeks out. This time only three small guys show up without proper equipment to bring in massive slabs of stone. They rest an over 9 x 5 foot slab on our wood step denting it. THEN after getting it into the kitchen, chip a whole corner off of the island top, turn around to see if we saw, and spend about 40 minutes trying to glue it back together which we said we won't accept. It was probably a 4-5 inch piece busted off the corner. The workers (specifically one I did not get name of) get irate at us and call their boss Pierre. Lots of yelling in a different language and I get handed the phone to say we need a new piece of stone and the step will now need repair. (Pierre agreed to both without apology). The one worker was so rude every time, he was actually scary and we really didn't want him in our house again. So we get rescheduled yet AGAIN. This time, two men (who had been out prior) come out with the stone and only do part of the job. No reasons why, but explaining your process to customers (that you do the counters, then island, then backsplash at all different times) would be nice. I can't even list everything that went wrong. The sink cutout that we paid $250 for was done wrong. It was to be flush as stated in the initial meeting. Apparently Pierre didn't write that down and blamed us for the problem. Even when it was recut, it doesn't match our sink (that they had the whole time). They wanted to use these huge, ugly black plastic brackets for under the sink. We had to go buy our own stainless steel brackets to use instead. They won't use clips or glue. They hacked into our drywall and cabinets to make their ill-measured stone fit. The backsplash doesn't go up to the bottom of the cabinet (they told me that's not possible), so big gaps under the cabinet and between the top of the backsplash. Caulking cracked within a week of install though the temperature was the same in the room. The grout (or glue) between the stone at the seams is missing/has gaps and is yellowing. I sent photos and called Pierre about this. We were rescheduled for a recaulk once after being told it was a temperature problem (which it is not). It's about skimping on product and using cheap materials. We were treated poorly at every touchpoint after the initial sale. I am very disappointed they don't stand by their work and that our kitchen has zero warranty.

So, I decided to go with NuWay for a full kitchen remodel including tearing out walls. I looked at…read more3 different companies, one of which was not interested unless I was paying 60K+ (it was pretty evident), Nuway and a private contractor that someone recommended. I chose Nuway despite the other two Yelp reviews they had at the time. I didn't see how a debate on a broken tub nor the parts guy being fast enough had any bearing on a full kitchen remodel. I feel I ultimately made a good choice, and I would ultimately recommend them. There were times in the beginning of the project where I would think I made the worst decision in my life. There were issues like any other major remodeling project and changes needed; but ultimately, they pulled through and I was impressed with the outcome. I was also impressed with their continued support AFTER I made the last payment when I have a couple minor items come up and they responded quickly and courteously. I feel I received solid value for what I paid; I was able to have my cherry cabinets, quartz counter tops, top end fixtures, and simultaneously was able to considerably open up my floor plan for a much more reasonable price than I would have thought possible had I limited my search to the companies in Birmingham and Rochester. I also was treated fairly, and courteously through the whole process. I actually came to trust them, which is critical when faced with a project as large as a kitchen remodel. It's worth the drive, Steve was great to work with and if I had issues no matter how "nit picky" they were addressed. They were on budget They were on time Quality was there Post sales service / support was there Enough said!

The customer service is terrible they didn't seem to be interested in helping me. I went there…read moretrying to find a sink in the original color, but they only had white or off white. I only went there because I had special ordered original colors in the past. Then they wanted to sell me a cabinet, I seemed to be the "a big joke" to the three men.