It has been extremely hard to find a good hairstylist in Arizona and I thought I got the jackpot when I found Michelle but Unfortunately she is just as bad as most of the others. I had gone to her once for and a traditional sew in and loved it so I decided to go back this time for a closure sew in re using the same hair ( this part is important because she charges and additional fee of you use someone else's hair). On the day of my scheduled appointment I show up 5 mins early no one was there but I was early so I waited. 9 am comes no one shows 9:10 nothing I finally text her no response so I called her and she automatically declined my call but THEN texted me telling me my appointment was canceled! She stated her assistant canceled it but I was not notified. I was very understand and just asked to rescheduled for a later date. Got there and there was no apology from either her or her assistant they both actually barely said anything to me the whole time. Everything seemed fine until she was "finished" my hair looked horrible. She did not bleach the closure or glue it down and it was so far back you could see the braids! I paid but was not happy. That's where I made my mistake I should've caused a scene and stormed out but instead I decided to leave and reach out to her later. I drive about 30 mins away to meet up with a friend they also stated my hair looked horrible and now it had started to get matted in the back! For someone who request you purchase and use their hair I would expect the quality to be way and it to last more then 3 month. When I explained my concerns to her the answer I pretty much got was eh to bad you paid me and you said you liked the quality of your hair two months ago so why do you like it now. I would say she is very unprofessional and doesn't care about new clients but if you are a regular of hers you'll get amazing service which is what I experienced the other people in the salon getting but not me. Stay away from her shop. Keysiaco12 read more