I have been a patient of theirs (unfortunately) for a couple of months now and so far I have no…read morecomplaints. Everyone I've dealt with have been kind, professional and compassionate. I like both my surgeon and oncologist and do feel I am in good hands. I am kind of surprised with all the bad reviews. I do see that it is an extremely busy practice and maybe some people feel that not enough attention was given, which is totally understandable. You do want to be treated with extra care when you are sick. I do admit that it is sometimes hard to reach someone you want to speak with such as scheduler, financial person etc... but they do get back to you. So far I do feel i've received quality care overall

Office is a nightmare. Docs are fine, usually, but the change to TMC owning has not gone well. Help…read moreon the phone is nonexistent and staff is always "running a bit behind". Look elsewhere.

I did like Dr. Rosen. He had been the only good part of my experience with Banner Oncology. Then,…read moreyesterday, I received a call from what appeared to be a financial person to collect payment for a sigmoidoscopy. I had never been scheduled for a sigmoidoscopy. I had to look up what the procedure was. I told the financial representative that I didn't know anything about being scheduled for the procedure. The representative said she would let Dr. Rosen's staff know that I had cancelled the appointment. Just before 5 PM I received a voicemail from Nora at Dr. Rosen's office. She accused me of a last minute cancellation. She said that I had to keep the appointment. She claimed that I had received a paper copy of information about the appointment when I saw Dr. Rosen on May 29. She did not say when or where the appointment was. Nora concluded by saying she was signing off...no way to call her back. WTF My measured IQ is 138. I do not have any memory issues. WTF????

Absolutely the BEST!! My care has been coordinated with expertise and kindness…read more The doctors on my team are highly ranked and respect my wishes. I decided against chemo, as it would not prolong my life significantly, and I don't want my last days to be completely miserable. We are blessed to have the Cancer Center here, it is ranked very highly nationwide! And I have had no frustrating waits or slow delivery of needs, except when I went to their center on Orange Grove. The "doctor" (D.O.) there at Orange Grove told me she could NOT resect the tumor and that is the only possible curative care. AND, she was slow in getting pain meds refilled. I waited 2 hr to see her for a brief 15 min and she recorded that she spent 75 minutes on my care. Unless she spent an HOUR looking at my scans that is impossible The difference between the care at Orange Grove and Campbell locations is very significant. I saw an oncologist first, who said he heard about my case while he was on vacation!! That was so impressive it brought me to tears. I saw the surgeon about a week later and surgery has already been scheduled. I feel I could not be in better hands! Expertise and professionalism from the schedulers to the doctors is THE BEST!

Received a message May 8th saying Dr Wheeler was now not accepting new patients after I asked…read moremultiple times on May 7th and told multiple times that she was, and that they could make an appointment with Dr Belkoff. When I called on May 9th I asked again multiple times, and was told multiple times YES Dr Belkoff is taking on new patients. I then asked why we were told on the morning of the appointment with Dr Belkoff May 6th that he was not accepting new patients. Deanna said that she would find out what's going on and call me RIGHT back, four days later and still have not heard a word.

My husband had his first Urology appointment today. He had been having a combination of symptoms…read morethat have ranged from severe abdominal pain to pressure in the lower back and an overall discomfort and pain continuing for the last six months. He has been to several doctors as well as specialists all 'mentioning' possible stones but none ordering the proper test or following up. Meanwhile, my husband on a daily basis continues to be in minor pain ranging up to severe where his mood, lifestyle, energy has been compromised with minimal effort from current doctors to discover issue/issues and find solutions to treat. Here we are today with Dr. Patel with no uncertainty based on my husbands symptoms and pains orders a CT of his entire abdominal area. This is the only test that is precise enough to see very small stones as well as any obstructions or tumors. He is the first Doctor that I felt confident that would eliminate, diagnose and treat my husband without sending him away with an ambiguous condition. Dr. Patel is bright, deliberate with a warm bed side manner. The office staff goes over and above with a smile! When a CT was ordered we immediately went next door to imaging escorted by one of the amazing front desk ladies. When we let them know we would be out of town and then my hubby travels out of state Dr. Patel accommodated him with a same day review and agreement for next day follow up. The office is clean, professional and efficient. I hope for no one to have to land in a Urologist office but if necessary, Dr. Patel and staff are caring and will take great care of you!!

I get yearly blood work done here and I always appreciate that the results are emailed to me the…read moresame day. Easy scheduling, text messages and email reminders for upcoming appointments.

I needed to reschedule a labs appt two m9nths ahead. I tried calling, was referred to a scheduler…read morewho never called back. I went to the office and the front desk msg'd the schedulers there. I waited 45 minutes without any scheduler coming out. Thankfully, the front desk worker Willow msg'd the manager who came out and moved the appt one day. While I was waiting, another woman was trying the same thing. She grabbed the manager, too. It seems like sonething simple this far in advance should not be so difficult.

Dr. Eric Whitacre is awesome. He has been great in helping my wife understand everything she…read moreneeded to know about the type of breast cancer she has. He has been able to refer us to additional doctors and facilities to better help her understand and determine the finer points of the exact type of cancer she has.