Cancel

Open app

Search

Michaux Automotive

4.5 (22 reviews)
Closed 10:00 am - 6:30 pm

Services - Michaux Automotive

Auto maintenance

Auto repairs

Routine automotive maintenance

Michaux Automotive Photos

You might also consider

More like Michaux Automotive

Recommended Reviews - Michaux Automotive

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

105 w weddel dr, Sunnyvale Ca 
Is there location.if your trying to reach the Shop they have a new phone number
(408)745-7660
Freddy J.

Best mechanics around town ! If you need your car tooken care of take It to these 2 hard working brothers ! They can do anything ! Visit there website http://www.michauxautomotive.com

He texted me these photos expecting me to automatically know to count those teeny tiny dots, then insulted me when I didn't.

I have never in my life been treated as disrespectfully and unprofessionally by a business. I came in on Friday afternoon and was told to come back in the morning and they'd fix my issue in 2 hours. I came to the shop on Saturday at 10:30am and it was closed. I called and they said they had an emergency so to come back. I came back and they said they were too busy and didn't have time to do it. At this point, Carlos steps in and says he will do it in 2 hours no problem. I leave my car there and call in 2 hours and he says "sorry we got busy, I couldn't do it." He proceeds to tell me I'm being "pushy" and that most customers just leave their cars and they have patience. Apparently taking a service professional at their word when they say "it'll be done in 2 hours, no problem" is a ridiculous thing to do. I should've somehow known he was being insincere? I tell him I'm on a tight deadline about to leave town and wouldn't have left my car had he not insisted it would be done in 2 hours. He again criticizes me for being pushy, and says he'll come on his day off (Sunday) to do the job. He calls Sunday morning and tells me I got the wrong part, texted me the picture of it and starts explaining some obscure detail that makes it the wrong part. I said "I have no idea what I'm looking at" and he replies, "DON'T BE DUMB, BE SMART. LOOK AT IT!!! IT'S VERY CLEAR THAT IT HAS 12 PINS INSTEAD OF 13." Apparently I should've known that I was supposed to be counting the tiny dots in the picture. It was incredibly condescending, and unnecessary, as why would I as the client need to know these details that I'm paying a PROFESSIONAL to do for me?! I tell him I have to leave town and don't have time to get another part, so I'll just come pick up my car. When I get there, I'm in a huge hurry and he insists on showing me the picture again and explaining the amount of "pins" was incorrect. Again, I tell him, "I don't understand these things, I just need to get my car and go" and he again says "DON'T PLAY DUMB, DON'T BE STUPID!!!! IT'S RIGHT HERE, SEE? 12 PINS, NOT 13 PINS!!! BE SMART!!!" I cannot believe he would treat a PAYING CUSTOMER in that way. He proceeds to charge me $100 for "wasting his time" bc he had to come in on his day off...when it was HIS FAULT for giving me an irresponsibly unrealistic time estimate. I was in a huge hurry so I threw the money at him and left. As I pulled out, MY STEERING WHEEL WAS BOUNCING. It wasn't steady as it usually is. I called to ask about that and he said "oh easy, you just turn the lever under the steering wheel." Again I told him I have no idea what lever he's talking about and that my steering wheel should've been tightened by HIM!! And he proceeds to say "you have google don't you? Look it up." Not only did these guys give me the run around and make me go back and forth making it seem like I was the last possible priority, THEY DIDN'T SOLVE MY PROBLEM, THEY LEFT ME WITH AN ADDITIONAL PROBLEM, CHARGED ME $100 FOR SOMETHING THAT WASN'T MY FAULT, AND INSULTED MY INTELLIGENCE AND DISRESPECTED ME. I wouldn't trust these guys with a hot wheel car, let alone a real car. BEWARE OF THE LACK OF PROFESSIONALISM, DISRESPECT, AND CARELESSNESS this business operates with. I wouldn't let them touch my car again if I was stranded on the side of the highway. If you're a masochist, you'll love them.

My old radiator
William Y.

I found this place here on Yelp. Thought I give them a try. Very nice guys here. I brought my truck in about my radiator was leeching. They put a pressure test and yep, not good. Made plans to bring it in today not a problem getting it in. Dropped my truck about 9 and by 3 it was ready. Should me the old one and WOW, it was starting to rot out. They told me the cost and did not charge full price what was done. I will come back to them. Great job

Michaux Automotive, 105 W. Weddell Ave., Sunnyvale, CA

See all

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of William Y.
953
138
605

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Overcharged, underserved, these guys make more trouble then anything. Wouldn't take my car here if this was the last mechanic on Earth

Helpful 0
Thanks 0
Love this 1
Oh no 0

16 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Carlos and Julius know their stuff they charge decent price very busy though I've been taking my car their for years. Highly recommend

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Very honest people, got my AC fixed within hours and did not take advantage of my wallet! I will continue going here for future services.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Celeste B.
131
25
10

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Carlos and Julius are the absolute best! I always go to them when my car needs some work done. They care about their customers :)

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Michaux Automotive

Review Highlights - Michaux Automotive

I have a 2001 Ford Escape and for the past several years I've been going to see Carlos to keep it running great.

Mentioned in 15 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Auto Repair 50,851 times last month within 15 miles of this business.

Verify this business

Michaux Automotive - autorepair - Updated May 2026

Loading...
Loading...
Loading...