I typically don't leave negative reviews, especially for small businesses, but my experience here…read morewas incredibly disappointing. I reached out on Facebook Marketplace and specifically asked if an item could be held until the next day, as I was working. The business assured me they would hold it, but then, out of nowhere, I got a notification that it was sold--despite my confirmed hold request. When I called for clarification, they kept giving me the runaround: first, they were too busy to check, then promised a callback that never came. After multiple attempts, I think they just blocked my number once they realized I was still trying to reach them. Ironically, they were quick to update the listing that the item sold--no issue there. But holding a customer's item as promised? Apparently, that was too much. I won't be doing business here again, and I'd strongly caution others who need reliable service.

This place is overwhelmingly awesome! The woman who works the front always asks about my needs and…read moreeven having some personal conversations to get the best outcome! I always enjoy my time coming in!

I'm a big fan of Bath & Body Works so I like to pop in to check out the new fragrances and new…read moredeals. Everything was well organized. The displays and shelves were fully stocked. It was very busy. They have a ton of displays throughout the store which can be hard to navigate around when there's a lot of people. The line was long, but they had a few registers open so it moved quickly. The associates were friendly and asked if we needed any help. But they weren't overly pushy. I'm a sucker for their candles and car air fresheners.

Nice store that is always busy. It's in the Carolina Place mall. The staff are friendly and…read morehelpful. They have good deals and you have to check the site regularly or be a member to get the updates.They typically have a long line so be prepared to wait. They have a rewards program where you can earn free body care items. They will occasionally send coupons in the mail. They have the regular scents and the seasonal specials. They have body care, candles, plug ins, lip gloss, badge holders, hand sanitizers, etc. the store is clean and organized but during a sale it's a hot mess. Enjoy!

I want to start by saying this is not the first, second, or even third time I've had a poor…read moreexperience at this location. Unfortunately, there seems to be a consistent lack of customer service, consideration, and basic empathy. During my most recent visit, the woman I spoke with...who had glasses and shoulder length hair...was in the middle of making soap, which I understood she couldn't immediately stop. However, when I explained what I was looking for, instead of offering assistance or even a bit of understanding, I felt completely brushed off. This same dismissive attitude has been present every time I've visited. Because of these repeated experiences, I will no longer be a customer, and I won't be recommending this business to anyone...

I revisited this place once in a long time...and I was sad to see that most of the merchandise was…read moregone! There were only a sprinkling of items on sale (like a few T-shirts, sunglasses, and some miscellaneous items), so still a bit to check out. More than retail, it seems the place is now more of an artsy crafty place than a retail store. The entire place looked bigger...more space, since less retail. I thought they should have had some overhead music to fill the empty space, and give it more of a vibe. They still had this bar area, where they served wine (aside from the Jackass Cafe in the back). Still, I love the big, wide, open space that this place has to offer...and its Bohemian vibe. And did I mention their awesome artwork on their walls - both inside and out? I left the store thinking I should partake in their jewelry making on my next visit!

This store is great! Fully stocked with great deals. Usually Ross stores are lacking in merchandise…read morebut this store had an abundance. Even the men's clothing section was twice as tall and stuffed full of shirts, pants and coats. There were 7 cashiers. Only one register took cash though, so if paying by cash you may have a long wait. The lines moved quick but cash payment could be an issue.

Nice shopping area with tjmaxx next door, Belk, and Baskin-Robbins near. Found a cute linen…read morejumpsuit for $19.99. Pricey for Ross juniors but I knew it would fit classy.

Nicely laid out store. Furniture, clothing, perfume, home goods, and much more. They have many…read morebrand name items with deep discounts. If you haven't been here, you should check it out. I'm sure you will probably find something. One thing to mention is that parking can be a challenge. There are always spots, but you may have to walk quite a bit to the shopping. It's crowded often.

Always find hood buys at The Maxx! Things I didn't even know I needed! Highly recommend!read more

Sales associates are very friendly, store is always very neat and inviting. Cashiers always keep me…read moreup to date on promotions and savings - great customer service!

I LOVE this store. The staff is always asking if I need help. I always come into the store with a…read morevision in mind of what I want to get and it always is a successful trip! The registers are fast, efficient, and overall the best flow of wait time than other stores I have been to. The dressing rooms are always clean and the overall layout of the store is very well organized. You can definitely tell the store is well managed, mainted, and truly cared for!

Hard to find someone that can engrave. Found them through Yelp, did a few messages and then I took…read morean urn to them to be engraved. They honored their quote. Thank you.

Everything! Been shopping here since I can remember and have never one time been disappointed with…read morethis family or their business. They are what I call "Good people". I would trust their word in a heartbeat.

Customer service is just terrible here. I bought my bracelet here and it broke for a third time and…read morethey still want to charge me. At what point do they take responsibility for their quality? Akeem was extremely rude and condescending. Shop somewhere else!

Absolutely the worst customer service I've ever encountered, I bought a brand new bracelet to…read morereplace the one I broke, and it's got a flaw in it ( it was there when I picked it up, it's a rope bracelet, not cheap, but I said to hell with it at this point I was sick of dealing with them). Very disappointed having to deal with dishonest half asleep salespeople. This particular store has gone way down hill. With a little less Mr T, and maybe a salesgirl that's actually awake and not dragging ass and mumbling, and a little more honesty, the place might make it. But I sure won't be back. Melanie took the last bit of charm that branch had when she left. Russo Sr wouldn't have his customers treated as if their not worth the matt they walk on to enter the place Hands down sucks.