This store was VERY organized! Very impressive and the owners were very friendly and talk to their…read morecustomers. Their lovely pet bulldog met me at the front door on arrival. Definitely had some great buys that I'll be back again. The prices are very reasonable. If you haven't Been you definitely should check for yourself.

Nice to see this kind of shop in the Fayetteville area. They have lots of good stuff: a huge…read morevariety of incense, lots of crystals (both polished and unpolished), candles, and lots more. The women working there at the time I stopped in were nice. One of them obviously knows more about crystals than the other, but both are willing to help any way they can. It is a little strange that some of the display cabinets you're allowed to open yourself and others you have to ask for the key, but its okay. They had a good selection of crystals I was looking for. Covid issues: neither of the employees wore a mask.

I needed some business cards for a friend last minute and Office Depot came through for me. As the…read morecard itself was already done, the Office Depot website was super easy to use and presented the step by step process from upload to final review. Being that I did the entire order online, I was in control of everything before it went to print which increased my confidence in the order. Once my order was placed, I set it for pick up at the Office Depot - Fayetteville location. I received the email when my order was ready and made my way to Office Depot - Fayetteville. The location was easy to find as it is directly on the main road. There is ample parking and easy access on and off the roadway. Walking in, the Office Depot - Fayetteville location is huge. The light was bright and vibrant and the store was super clean. I made my way to the print area, provided my name, and boom. My order was waiting on me. Yesssssssss. Talk about easy and convenient. I checked my cards and they looked amazing. The bleed area was spot on and the prints looked exactly like they did online via the sample provided. The young lady who assisted me was super nice and made the transaction that much better. If you are able to do your ordering online, I say do it. It's quick, easy, and straightforward. And the pick up process is truly a pick up process.

I am filing a complaint regarding a very disappointing and unprofessional experience at an Office…read moreDepot location in Fayetteville,GA. On the same day of purchase, I bought an HP printer cartridge (HP 934) and realized shortly after opening the outer packaging that I had selected the wrong model. I had my receipt and returned to the store within hours to request an exchange or refund. Despite the product being unused and in resellable condition, I was met by a store representative who was not only unhelpful but also dismissive and rude. I was told that because the box had been opened, they would not accept the return--without any attempt to offer an alternative solution, such as an exchange or store credit. What made the situation worse was the tone and behavior of the staff. Instead of trying to assist or de-escalate, I felt rushed out of the store and treated as if I had done something wrong. There was no effort to provide customer service or uphold basic professionalism. This experience raises serious concerns about Office Depot's customer service practices and return policies. A same-day return with a valid receipt for an unused item should not result in this kind of treatment. Policies should be applied with reasonable discretion, especially when the product is clearly unused and the mistake was immediately addressed. I am requesting that this situation be reviewed and that Office Depot take steps to ensure: a. Staff are trained to handle customer concerns professionally and respectfully b. Reasonable accommodations are made for legitimate same-day return situations c. Clear and fair return policies are consistently communicated and applied As it stands, this experience reflects poorly on the company's commitment to customer satisfaction and basic business ethics. Please refrain from using them as they're stacking up the wins with unethical practices.

Just wanted to stop by and say that I have enjoyed my stops in every single time that I have been…read morein and the service has always been very attentive and polite. They have a very broad selection, but they are so popular that many times items will sell out. Sometimes they have good deals, but I will say some items can be quite pricey. I am greatly appreciative for the follow up when I had been put on a waitlist for an item that they had out of stock. Luckily, I was able to get my item and I was greatly pleased with it!

I'm such a snob when it comes to customer service on the phone. I've worked in retail many years,…read moreso I know that the customer that is standing in front of you take much more priority than the one on the phone wanting to do an item check. I decided Halloween morning that I wanted to throw a witches brew with a couple of my friend girls and early during the month I'd see some Lolita witch wine glasses at the Hallmark in Cumberland Mall, so I decided I needed six of those glasses to make my lil last minute party a success. One snag, Hallmark had marked down their Halloween merchandise down 50% a week before Halloween, so when I went into Cumberland, the glass was gone. I left the store with a list of other stores and my quest to hunt down as many of these glasses as I could. When I called this store, the lady that answered the phone didn't even know she was about to be tested by a customer service professional, but she caught on fast. I explained to her what I wanted and she politely asked me if I would call back as she was doing a gift wrap and the store was busy. Of course, I replied, that NO I wouldn't be calling back, that she needed to just have someone else look or I would hold. She placed me on hold and shortly came back not only with the information regarding the glass, but she was holding said glass in her hand and gave me a detailed description of what the glass looked like and took my name and place it on hold for me to pick up. When I got to the store, which is a 45 minute drive from my house, the glass was on hold as agreed and I asked the lady ringing me up if she was the person I spoke to on the phone and another lady that was behind me, stated that she was the person that I spoke with. I tried to apologize to her for being so short/rude/impatient/snobbish on the phone and she just laughed me off and said, just don't do it again to someone else. She agreed that I had been all those things, but admitted that when you work in retail, you are bound to have to deal with someone who wants everything to stop for them right that moment, regardless of what the store staff may be dealing with at the moment. She was so cordial, didn't even phase her how much of a bytch I had been on the phone earlier. The next thing I know, I'm standing there waiting for the cashier to hand me the glass and she says, oh, I thought you wanted it gift wrapped. I told here I didn't and we both ran to the gift wrap station to stop the lady that was now wrapping the glass. Such class and charm were all the ladies at this location, if it wasn't so far from my house, it could easily be my favorite Hallmark store. BTW, I was only able to find two of the Lolita witch glasses.

I had been looking at another store and online to replace a bracelet for my wife but had not had…read moreany luck. The 3 ladies at the Newnan, GA location went above & beyond. Phyllis found the exact one she wanted!! Highly recommend this location & the ladies who were there today!

I bought my wife a pair of $700 gold/diamond earrings from the Newnan store. She decided they…read morewould not work because she has long hair and no one see them. So we had 30 days to return and we were going to take them back on day 28 but my son was involved in an auto accident (I have the ER bill to prove it.) so we tried to take the back on day 33. The refused to take them back and said they would exchange them but there was nothing she wanted. Literally 3 days later and due to an emergency??!?!?!?! The woman helping me suggested I try to sell them online or TAKE then to a pawn shop?!?!?! I suggest going ANYWHERE but Kays and my family of 5 Adult children and spouses have bought there before but will now be going elsewhere for our Jewelry. Pretty sure my experience at a Pawn Shop would be far more enjoyable.

Love this shop!! They have a huge selection of decor and the staff and owner are awesome!! If your…read morehaving decorating problems they have a service available to help. One of my favorite shops in Senoia

Was in this shop with a couple purchases picked out when my wife had a bathroom emergency. The lady…read moreworking the floor clearly told my wife she couldn't use the restroom. Wait? what? We decided to leave and not make the purchases we had picked out. It's not like we just walked in and weren't going to patronize the shop. I will not return EVER!!! Extremely DISAPPOINTED. Cannot in good faith recommend this business. It's clear the staff are interested in money but NOT their patrons comfort. STAY AWAY!

Spacious and beautiful bookstore! I enjoyed all the different displays. Great selection and prices…read more Fun artwork throughout. Easy to navigate and it was an inviting atmosphere. They have a cafe too. I could have spent all day here. Bright space with lots of natural light. Very clean and well organized.

Fairly good selection of books. Wish they had more books from black authors. The reason for three…read morestars is for the customer service. The women working were just okay, nothing great about the service.

TERRIBLE SERVICE!!!! I purchased a sectional from this…read morecompany and when it was delivered I waited until 8pm at night which is very unprofessional being that business hours end at 5pm. When the movers came I asked them to be careful with my hardwood flooring. They were extremely lazy and decided to still drag the furniture across my floor causing the flooring to be scraped and lifted. I repeated myself AGAIN and told them to be careful & they scraped my flooring AGAIN in three other areas. They were not apologetic and told me to call the store about the issue. When I called the store they didn't offer to repair the damages, they instead offered to give me a rug to cover up the damages. Which does me no good because my apartment will keep my security deposit in the long haul upon move out. The manager Mohad was very rude and told me that I was lying about the situation. I even offered him to come to my home and view it and he refused. This was a terrible experience & very unfair. I will never shop here or recommend this place to anyone.

Thank you to Raymond and Arianna (I can only hope that I'm spelling their names correctly) for the…read moregreat in-store service and the movers for getting us all set up. Everyone did an awesome job. There was no pushy service, nobody latched onto me while trying to browse and I had fast and enthusiastic answers to all of our questions. The furniture selection was great and we got a nice deal. I'll give 4.5 stars for the condition of the furniture upon delivery and 5 stars for all the staff. Thanks again everyone. We'll be back.