i bought a 2008 Scion TC from Michael and Ray. After dealing with shady/rude car dealers for the…read morepast three months, Michael and his father were a breath of fresh air. They let my mother and I drive the car to my dad so he could check it out and then to my mechanic to have it fully checked once we ran the numbers and I decided I wanted it as long as it checked out by my mechanic. The car has a few minor cosmetic issues (small scratches in the paint) that are to be expected. The trunk latch cover had dry rotted (it's plastic and this is a common issue), Michael found us a replacement quickly and offered to have it painted as well for way cheaper than Toyota charges for just the piece. The car came with 4 brand new tires, unfortunately the previous owner had straddled a curb or something causing damage to the interior of the rim--which was causing the tire to bubble. (My mechanic found it after he lifted the car to check the bearings.) Michael and his father took off the price of a new rim and tire so we could replace them. They also gave me a very fair price for my trade. Michael, Ray, and I'm sure the others that work at Auto Showcase are amazing and honest people-- they made buying this car quick and easy...they even stayed late so we could get it all done. I highly recommend them to everyone, hands down the best car looking/buying experience I and my family has had.

Just bought a 2001 CRV. Overall had a great experience and they were easy to work with. Tre…read moreSwatts answered all of our questions and did not play any games. I was nervous about not going to one of the 'big name' dealerships in the area but after this experience, I would definitely go back to Auto Showcase if I need another car.

Well, I think it's safe to write this review. *Knocks on wood*…read more I went several times to CarMax, looking to get a new car. Or rather a used car that is new to me because frankly speaking $30k+ on a car in this economy is ridiculous, but I'm rambling here. The first few times I went I mainly went with in with an appointment to see what they had available as I still didn't know what exactly I wanted. Once I settled on what I wanted, the app made it very easy to order a car to be delivered to the location and be seen. Well, I bought the first car. I had no issues until it left me stranded not once but twice. I wound up taking the car back to CarMax, and given their return policy, I returned the car no issue. The actual money being returned to me took longer than expected, but I got it and went my way to search for another car. I checked a few places, and after calming down given my experience, I gave CarMax a second shot and bought a second car. This car has been with me for close to two months now and I have had no issues. I likely just bought a dud the first time around, seeing as the make and model I later found out from reviews had a lot of issues. The staff here is very nice. Shout outs to Andre, Adam, Cece, and Chrissy in particular. They made my experience as good as it could be given the situation I had. I would recommend buying a car here, just don't be like me who clearly didn't do enough research when buying the first car.

Second time using carmax for a vehicle, since my first purchase and trade in went smoothly. I'm not…read morereally sure why this time around was a complete nightmare. They went up on the fees apparently that are added on during final purchase which isn't calculated until the final purchase. Issue is they have gone up so much on those fees that if you have a pre-approval from your bank or whoever, while using their website information for what the vehicle cost will leave you with a surprise extra 2k to 3k in fees. But, okay I'll roll with that. After the purchase, the car died on me overnight. Had to have it towed next day. They did a little more inspection this time...The vehicle was not inspection properly before being sold. They gave 4 new tires and an alignment on them. Okay I'll roll with that. A few weeks later, my console is telling me something is draining the battery so I called them again to see if they even did a basic inspection on yhe vehicle. They sent me to a local shop that works on bmws etc. Turns out they put a battery that was too small for the vehicle instead of getting the correct battery... Highly likely won't be buying through Carmax again.

When I tried to sell my truck locally online it took weeks before I realized I needed help. David…read morefound a buyer and sold my truck for a great price. He lifted a burden from me, he did all of the work & got the job done. He even arranged to have the truck detailed and have some minor cosmetic flaws remedied. Let David do it for you; he is networked, efficient & personable. He also has a lovely selection of luxury vehicles for sale, I plan to buy my next one here.

Avoid this dealership. Though the sales team was helpful, all of the negative experiences came from…read morethe owner. I was told to complete the financing paperwork at the local credit union, as they would be closing before the dealership that day. After I drove 500 miles, I arrived to find the deal had changed when the owner removed my state's tax benefits from my trade offer. As the agreement had already been financed, I was hard-pressed to argue now. I told my salesperson to have the car "road trip ready," specifically instructing them to make sure the tires were inflated to the proper levels and to change the oil if needed. Then, I had the car inspected at a nearby dealership (a certified manufacturer dealership) the day before purchase. Due to time (not mileage), the car needed an oil change per the inspection, but this information was intentionally withheld. I was only made aware of the recommendation after I had to contact the inspection team, as an engine light came on 400 miles into my drive home. As such, it was not listed on the buyer's order. When I asked for reimbursement for the overdue oil change, I was denied. The salesperson apologized as the owner refused to oblige. After some failed attempts, I went through the BBB. After some additional back-and-forth, the owner then offered to reimburse half the cost of the oil change in exchange for my removing my negative review on CarFax and signing away my rights to write any further negative reviews on any other platform. I reserved my rights and said I hoped for full reimbursement so I could add something positive to my reviews. He then shut down all communication through the BBB. I have attached a screenshot of his offer on my google review as I could not add it here. He said my CarFax review was "derogatory," but I encourage you to read it for yourself on CarFax.

On 12/29/2023, I purchased a 2023 F-150. Great sales experience! Thank you Johnathan Vickers! for…read moreyour professionalism, knowledge and great customer experience! I would also like to thank the service department and special thanks to Ramario! I had an evaporator call that had to be replaced. My truck was in the shop several days and they gave me a loner, so I was not inconvenienced at all! Thank you to the whole service team! Great job!

bought a 2022 Chevy Silverado 1500 back in February and bought some warrantlies. Went in to cancel…read morethe warrantit's in April only to find out the dealership canceled them in March and kept the money, $4100. Now I can't get my money back after several attempts working with Jamie Harper. This is fraud!

When I began looking for a new company vehicle, Direct Auto Exchange immediately came to mind. I…read morepreviously purchased a Lexus ES 350 from them, and once again, the staff was friendly, knowledgeable, direct, and honest about what they could do. I wanted an executive-style vehicle and noticed a GMC Yukon on the lot. I initially planned to stop by, take a quick look, and keep going--but Ms. Shakira Mosley met me at the vehicle before I could leave. After speaking with her, I felt comfortable moving forward with the transaction. The next day, she called and said, "Ms. Clark, what time would you like to pick up your new vehicle?" Needless to say, I purchased the GMC Yukon for Patriot Pointe Village, a tiny-home community serving veterans and seniors. The owner, Mr. Tyrone Davis, has a saying: "Drive what you want." With both vehicles I have purchased from Direct Auto Exchange, I have done exactly that--driven what I wanted to drive! Thank you, Ms. Mosley, Mr. Davis, and the entire Direct Auto Exchange team for another great buying experience!

Came to Direct Auto Exchange looking for my first car and drove off the lot with one the SAME DAY…read more Ms. Shakira Mosley was more than helpful. Very positive, very welcoming, very friendly. Never a dull moment with her. Ms. Mosley goes above and beyond for clients.

A friend of mine who works in the car business told me I should check out the smaller town…read moredealerships to get a better deal then the large city areas. I was really surprised at how many $1000's off I was able to get from coming here. A Big Thank You to the staff and sales person who helped me.

Sounds like I am not the only person to get the GMC of Qunicy treatment. Inquired about a new GMC…read moreCanyon ATX4 they had offered for sale. Sales manager (John R Smith) sent me video walk around of the vehicle. I live 4 hours away and was going to make the trip to purchase this truck and the dealership just ghosted me. I have serious doubts this dealership has the truck and it's been completely removed from the dealership webpage after contacting them. Complete bait and switch. Contacted another sales person (Lisa) and they kept suggesting they were waiting to hear back from the sales team. Dont waste your time with this dealership.

As the parent of an FSU student living more than seven hours away from Tallahassee, having a…read moretrustworthy dealership nearby gives me tremendous peace of mind. When my daughter's car would not start, she brought it to Proctor Honda for service, and the experience exceeded our expectations. Matt was incredibly friendly, helpful, and considerate of our situation from the very beginning. The service department performed a thorough diagnostic evaluation, identified and resolved the issues, and kept us informed every step of the way with timely communication. What impressed me most was their honesty and fairness. They were mindful of the costs for a college student and focused on providing practical, cost-effective solutions. It's reassuring to know that my daughter is in such capable hands should she ever need assistance in the future. I highly recommend Proctor Honda to anyone looking for exceptional customer service, professionalism, and integrity. What a pleasure to work with this team!

The crew here gave me exceptional service and I couldn't be happier. The sales person was Matt. He…read morewas so helpful and not pushy at all. I would definitely refer my friends to him. He got me all set up and handed me off to William aka Billy who was also extremely helpful and gave me a lot of very helpful information. He was polite, so very nice as well as so quick and efficient. When it's time for another car I will definitely be back.

I've purchased several cars and one truck from Midtown motors over the years and felt like I…read morereceived a good price for the vehicles. I never had an issue with the used cars or the truck during the ownership. I highly recommend this dealership.

Less than 2 weeks, it won't start. Lemon…read more Not happy , manager is is rude, they was supposed to make sure the visor was fixed. Let's be clear made is utterly impossible for me. Day 3 engine light is on . Today, won't start. Beware who you buy from Trusting smiles, hides a crook.

I have done business with Kraft Nissan for several years, mostly with the service department, but…read moremost recently with the sales department. With any large dealership, there are a lot of moving parts, and people are involved. Both scenarios breed a mixture of good or bad experiences for most, and for me it is how you feel you were treated at the end of the day. I have always had a good experience with their service department, but know others who said they didn't, fair enough, but I know I will be coming back to them. My recent sales experience was when I was looking to purchase a new truck. I dealt with both Markus (Infinity dealership) and David Tompkins at Kraft, and both were great. David was great from minute one to even a week after the sale in making sure everything was how I wanted. When I make a major purchase, I want to deal with someone who is more interested in the long term relationship and being there for the vehicle 5 years from now, and not just this transaction. Kraft and these gentlemen do that. I got exceptionally good service from the sales team and the service department while some work was being done on the new truck.

If I could give them a -5 star, I would! This is the absolute worst place concerning customer…read moreservice!! Our car has been there for almost 2 months for minor accessories in which they fail to communicate, basically holding our car hostage! Spent many hours on hold & trying to talk to somebody in the service department, at which when they rarely pick up, they are very rude and unprofessional! Never come here, NEVER!!