My 4 year old loved sewing so when I noticed this shop across from where we ate dinner, I knew I…read morehad to make a stop so I could introduce her to a craft I loved as a child. They were closed so we went back this morning. I asked for any kits appropriate for a four year old, and one of the ladies told me to give her a second. She came back with scraps and said they were free so my daughter could find out if she liked it. And then if she did, she had more for my daughter to try. You just don't find this kind of kindness at many shops anymore, and I so appreciate their willingness to pass on their craft like this. I ended up buying some items for myself, and I'm excited to get back on my cross stitch journey while my daughter starts her own.

Enjoyed a quick visit to the shop last week. Some of these older reviews really talk down about the…read moreservice. That wasn't my experience at all. My sister, who is an avid cross stitcher, enjoyed perusing the shelves and looking at threads and patterns. One of the things my sister was very excited to find was hand-dyed backing and a beautiful pattern for a stained glass window. When she couldn't find something she was looking for, she asked for help and received it. The ladies working there were a little quirky, but I think that's to be expected in a cross stitch shop. We also enjoyed meeting Romeo, the beagle. He was very calm and just enjoyed some sniffs and pets before letting us shop.

Very helpful and answered my questions with authority. Now I know they can fix old sewing machines…read moreas well

While they have a nice selection of fabric, the customer service is terrible when it comes to…read moremachine service. The staff never knows when the technician will be in, when the machine will be done, or if he has even looked at it yet. The technician says that he does one thing when it is evident that he has not. Multiple times I have brought my longarm machine home after being "cleaned" and "fixed" only to have the same issues. And I have clearly seen that the machine was not cleaned. I live an hour away and when I call to let them know that the issue was not fixed, the answer is "bring it back in" (2 hour round trip). Most recently, and the last straw, was after bringing my longarm in for a cleaning and being told that I was "first in line", there was no communication about the machine and when I would call, the shop tells me they don't know when he will be in and when he was last in. Then, a week later I called to check on the status of the machine and they say it is ready for pickup. When I got there, it was not ready, but he said I can "finish it" at home. After following his instructions, the machine still did not work properly. He then stated that it would need a $700 part (mind you, the machine was not even in the shop at that time). After spending hours on the phone with the HandiQuilter tech line, I decided I would need to find another dealer. The new dealer opened the machine up and it looked as if it hadn't been cleaned in years (he sent me pictures). The tech said he has never seen a machine that bad. So, it appeared that the $300 that Red Rooster required that I pay upfront for the machine "cleaning" never got done. I will not be going back and will never recommend this shop to anyone else.

Great store with super friendly employees, awesome selection, and adorable artwork! They have a…read morewide range of art supplies for different crafts as well as kiddos and cute gifts. Prices are fair and yesterday they even had Needohs!

Blick Art always has Great prices and supplies you can't find anywhere else…read more Their attention to quality products are appreciated and passing better quality and value to their customers at a reasonable price. "Blick" seems to care about what they sell and about who their customers are.......that means everything!

Well I have been visiting the Sawmill Rd location for numerous years and have done so with out any…read moreproblem until today. I have not been in a while and a friend and I went today on a whim. While shopping we had found these soft sided cases that had no tags or pricing stickers on them but they were thrown in one of the 6or8 bins in the clearance section with only one sign seen on the entire multi-bin display saying $1. We get to the register explained they were in a bin in the clearance and no stickers etc. the manager Mike , maybe new ive never seen him, happens to walk by as the cashier is explaining that she sees them in her book and they are 3.99. The manager says yeah they are 3.99 I'll go take a picture. I said no need it's fine we aren't getting them we were only getting them because they were a dollar. He comes back a few minutes later shoving his phone in my face saying see they are 3.99 there is the sign (buried in the bottom of the crate where you cannot see it) I said maybe you should mark the individual product so people know the price considering they are in the clearance section under the $1 sign its confusing. He had the audacity to say 'Well it's not my job. Apparently you don't have a job!' seriously I didn't spend over a hundred dollars in there to be insulted by the slob of a manager. Mike is a real Richard!!!

I like this location and I find that the items available are useful. I needed home items and found…read morea cookware set, towels, organizing bins, laundry detergent, etc. It's super easy to drive to, being just off of the Sawmill Rd. exit on Hwy 270. The parking lot is huge and it is nicely sandwiched between Big Lots and Goodwill.

Awesome shop with lots of items for building models. Came here on a Sunday where there was also a…read moreswap meet going on to trade, sell, and buy various models. We were able to pick up newer and older Gundam models as well as some accessories to help with the build. It also happened to be 10% off on all models when we were there and that was great! They seem to have a good variety of sales throughout the month and also fun events as well. Really enjoyed coming here and will definitely be back

We came in yesterday as one of the Hobby Towns was having a huge Needoh drop event and my son…read morewanted to go. I am all for squishy hunting with my son but I draw the line at driving over 30 minutes anywhere for them so this was our compromise hoping they got at least a few in as well. Unfortunately they are a franchise, and the only squishes they had were overpriced knockoffs of what my son was looking for but it is still a cool store depending on what you are looking for. There are tons of sets to put together from mini houses to airplanes. The staff working were really friendly and helpful too. I would recommend this store if you are someone interested in crafting miniature models. My son is too young for this right now, but we definitely enjoyed looking at them all!

I have been in this store a few times and each time the employees have been miserable. Not a single…read moresmile. They seem to be inconvenienced that you come into the store. For a business that accepts trade ins, there often is a reason they can't take your item.

If I could give zero stars, I would. Went in to drop off a tote this morning and they said that…read morethey buy policy just updated TODAY and they are no longer accepting totes over 18 gallons but they will now take 2 totes instead of only 1. I asked if they could make an exception since I drove 40 minutes and the buy policy just changed TODAY but they refused. What's the difference of dropping off 1 large tote or 2 smaller ones if it equals out to the same amount of clothing. This is just absurd! The girl was really rude too, no care whatsoever. Other stores will get my business going forward. I recommend going to other stores for everyone wanting to buy or sell clothing and other items.

Wow. Such smiley, kind people who work here. They seem to love their job and the products…read more I've heard of Kendra Scott but never knew there were physical stores. My friend introduced me to the store and I just had to get something. It's pricey but honestly, you get to pick the stone you want. That's a selling point and not something I see at jewelry stores. They make it right there for ya once you're ready to pick the design. They also sell candles and frames. You can get a discount on your birthday month, but I probably won't come often enough for me to do that. I got some earrings on sale while my friends got bracelets and rings. Love this place!! Once you get into it you won't ever be the same!

Looked for paper clip chain. Found one. Advised I wasn't certain about it that I was also looking…read moreat others. Bought with the express understanding it could be returned. The answer to that is "yes" but NOT for a refund. Only store credit. But of course the associate didn't bother to explain that. Also when checking out because it was day before Mother's Day inquired about a promotion. Was informed none. However when I got home 30 minutes later a 15% promotion code was emailed to me. These are the type of issues that will insure I will never shop at a Kendra Scott again.

Great, fun, snarky people who love good yarn and patterns. It's worth the drive. They have the best…read morestuff!

Unfortunately the most unwelcoming yarn store I have been to. No offers for help, and the worker…read moresighed when I asked to check out and she had to get up. When I asked to buy a mini hank for a small sweater repair, the response was a curt "no". I wish I could have had a good experience.