I usually don't to this store but I was impressed they had what I need when no other store did. It's hard finding a 11x14 document holder degree frame but Michaels outshined every store! Plus it was 50% off which was a steal!!! The sales associate was excellent, I love his positive vibes He was so helpful and explaining everything to me in a excellent way! This store and customer service earned my five stars for sure read more

Worst experience at a michaels craft store i have ever had in my life. I used to drive over an hour to this Michael's because I loved it so much but from now on I will be going somewhere else. The staff completly ruined the experience for me i would give them zero stars if I could read more

Michael's has provided me with some amazing framing of artwork with a great selection of frames and mats. No overcuts on the mat corners - talented framers in-house. The rest of the store is just too much fun. You can spend the day shopping for crafts, hobbies or general home decor and weeks still having fun from your purchases. They've been at this location for many years and it's due to the good service, great prices and variety, clean store and dedication. Thanks for a doing a great job! read more

I always have a great experience at Michaels. The store is always clean and stocked. The associates are always very helpful and friendly.

We find that Michaels is just a HUGE rip-off and I would encourage folks to support local small businesses first, then Hobby Lobby because Michaels will rip you off, sometimes to the tune of a 400% mark up. For example, we were excited about Michaels 70% off Black Friday sale on custom framing, so we made an appointment to bring in three 16"x20" posters to frame for our daughters room. My wife mentioned to the framing specialist that it was her first time getting something custom framed and was also interested in the cost breakdown so she could make an informed decision when it came to choosing quality products. She explained further that these posters are 31 years old, and were in her nursery when she was a baby, so we wanted something timeless that would last so we could pass on to our daughter when she has kids of her own. The lady who helped us said, "I don't know, I just put it in the computer and it tells me how much it costs." Beep boop boop. She asked if we were military, which I am, so another 15% off on top of the 70%! So excited to get more savings! Also, it was nice of her to ask! She turns the screen around, $424 for all three using the cheapest materials. We thought that was before the Black Friday deal and military discount. She corrected us adding, $424 is AFTER all discounts and BEFORE taxes noting, regular retail price would cost OVER $1,500 AFTER taxes. How ridiculous! How scandalous! $424 for the cheapest materials to put a new wood frame and matting around three 16"x20" posters? That's not even a good price without any deals or discounts. That's not even a very good deal using top shelf wood and museum grade glass! She also didn't bother asking how much matting we wanted between the poster and frame? 2"? 3"? 4"? Didn't mention that the thin framing material she quoted us on would not be structurally sound enough for that size frame. We don't even know if the glass would provide UV protection! To finish he story, we went to Hobby Lobby and got a quote for $360 everyday pricing after taxes, using top shelf wood, 3" matting all around, and UV protected glass. To be more clear, custom framing with the expensive material at Hobby Lobby on any given day is 20% cheaper than Michaels 70% off Black Friday sell with an additional 15% discount using the cheapest material they have. Add $65 for museum glass at Hobby Lobby for all three pieces and you've the best product Hobby Lobby has for less money than Michaels worst product. If you're still reading this, Hobby Lobby also has more and better quality off the shelf products than Michaels that cost less. We found one option off the shelf at Michaels that would fit our posters. It was a thin plastic frame with zero design appeal that cost $35. Hobby Lobby had three beautiful frames off the shelf that would fit our posters nicely and the most expensive one was $30. Thanks for reading my review. So sorry to the folks at Michaels, I know y'all don't make the prices and understand our experience with one agent doesn't reflect on all employees. read more

I like Michael's and this one is decent. They have a good variety of items. A little pricey so look for coupons in their app. The worst thing here is the checkout line. They had one cashier trying to handle everyone. Then some fat lady with glasses (probably a manager) comes up and starts barking at people to get up there but wouldn't lift a finger to help out herself. Guess she is too important. Maybe too hungry. Can't stand bosses who belittle their people while they do nothing. A good leader would jump in with them. read more

Just ran into Michaels to buy a gift for my niece and there was an awesome dude named Will who picked out the perfect pencils and paper for my budding artist. He was swift, kind, and knowledgeable! read more

Had an absolutely horrible experience at this store. The employees were fantastic, but it was the manager that ruined it all. I believe her name was Monica and she was rude and arrogant to both me and her employees. I understand that managers are under pressure, but the way she talked to this poor girl at the register was absolutely disgraceful. I repeatedly witness her talk down to several different employees that were unnecessary and flat out wrong. I came up to the check out and there was a problem with an item. The cashier seemed scared to call for help and had to explain I guess on a radio the problem before this manager would come over. She talked to this girl like she was stupid and then proceeded to talk down to me because I didn't understand her "solution" to my problem. I felt rushed when there was no line and like my issues were an annoyance to her. If you have a problem at this store and she is working, your problems will never get solved. NEVER shopping here again!! read more

Pretty good selection. Most crafts aimed at beginners. Well-known, well-stocked (most of the time) but lacking in staff with personal knowledge of some crafts. I like to browse for ideas. Sometimes they have just the thing to pop your creative gears into action! read more