Type of care: yearly heart condition check-up and in-office examinations prior to the visit…read more Quality of care: Not satisfied. Office experience: The staff are lovely. The assistant who scanned my heart previously was very nice and remembered my condition even after more than a year. (Also, their appointments are very sparse throughout the year.) This cardiologist seemed more interested in how I was dressed than in my heart. This, among other things, made me feel very uncomfortable. I remember her making sure that I understood her comment about my clothes, saying it twice. I felt more comfortable around her assistant, who is a male, than her. I am on Medi-Cal, but she kept recommending that I change my insurance to cover some additional and very rare examinations. As if I can do that overnight. She doesn't talk to you; she just nods and says very few words. There's no opportunity to express concerns. I have been in contact with cardiologists all my life, both for myself and for other people. Everyone has their own character, and I accept that as long as it doesn't become unacceptable conduct. I did not go to my last visit, to collect all my exams because of this. And I am procrastinating exactly because of this cardiologist.

Dr. Young is competent, knowledgeable, and kind. I have been seeing her for over 10 years and never…read morehad any issues with her office visits until recently. Unfortunately I could not give the full 5 stars due to her office staff. There is one who lacks professionalism - she complains about patients to her colleagues in the presence of the patient (thinking the patient does not understand mandarin). I found it extremely off-putting and was shocked to see this type of behavior in this setting. While performing the ECG, she continued to explain and defend her misbehavior. As for Dr. Young, she is highly recommended for any cardiac conditions you may have.

I went to a well woman check up & ended up recommend by my doctor to go to ER USC Arcadia because…read moreof not normal EKG . I am 77 yrs old widowed live alone . My son lives on west side rushes in to see me , immediately consult friends who are doctors what to do . My daughter who lives in London happened to have business meeting in SF drove all the way to LA to check on me . I was very stressed out & worried & scared because I live by myself . The Dr David Lee showed up as my cardiologist. When I first met him , he was smiling , calm , caring & very attentive to what is happening . After all these tests are done , he told me I have no major issue in my heart . I follow through with his office in Arcadia . He is very caring about my health & how I live my lifestyle to maintain a healthy heart ! He is super caring doctor , smart , attentive & I am very blessed to be his patient . Highly recommend him !!!

Very knowledgeable to explain the theory and pleasant , very patient to speak with me.read more

I've been a PT of Dr Tae due to heart conditions, the place is very small which can easily be…read moremissed. Doctor tae has been a great doctor and definitely he can get mad at you if you don't follow his advice. There's been some days here and there where I didn't agree when he did some testings and said that he didn't find anything. Unfortunately, I have had strokes in the past and notttt fun. Doctor kept saying "he didn't think mine was a stroke and said it was something else." Hospital doctors and neurologist doctors stated it was a stroke what I had. I was back and forth trying to tell Dr tae how everything happened, but he didn't want to believe me. He's a very nice doctor with a strong attitude and funny of course, but I have had my disagreements with him which is sad. I really do like him it's just that I wished he would try a little harder to be more attentive and caring for the patients. He had Asked me to be on certain medications for years, but I was previously told that being on a specific medication for so long can also cause other issues so I stopped. I told Doctor tae & he got upset because I wasn't taking the meds. Some services can be good and others bad. The Asian Nurses know me so well because I've been coming here for years & they have been so nice and sweet to me. Once again doctors services are different every single time I go see him so you never know what to expect from the won that day. 1 thing I doooo like is that they open Saturdays so if you work during the week and can't make it you have the option to schedule an appointment for a Saturday and if you do need to pay them it's CASH ONLY nooo cards accepted.

My dad goes here and he's wondering why a certain medication was added and why it was so expensive…read morebut not one call could go through to this man's office to simply ask basic questions. I called three days back to back....literally WTF?

This clinic is very dear to my heart. The doctors here truly care about their patients and…read morepractice medicine with integrity. The office is very busy but since they have multiple locations, I was able to make appointments there also. The staff is friendly as well!

Wow. Just wow... Let me first say that I am a long time…read morepatient of Dr Lee (at Pasadena location), who is very professional, kind and I trust him. But, today I called the office in Pasadena to follow up on a prescription issue. So, yeah... I got annoyed when the "nurse" Ana tells me twice that when I change pharmacies I need to make sure to let them know. Well, I changed pharmacies 3 years ago, notified the office staff 2 times since then, what more do I need to do? For some reason, "nurse" Ana felt the need to repeat to me that I need to let them know when I change pharmacies to avoid issues like the one I called about today. I told her that this error was not my fault, as I had notified the staff at their office previously a few times already. I repeated this was not my fault. Well, something about that made her lose it. She was already short and rude with me to start, but at this point she yells at me (as if I was her child or something) that she did not say it was my fault and that I need to listen to her and then all I heard was "blah blah blah"... because it was taking every ounce of my energy to not yell right back at her. I asked her to not yell at me. Then in a softer tone said she wasn't yelling and that she was only trying to tell me that I need to let them know when I change pharmacies. So, now I felt like I was trapped in a bad episode of Seinfeld or something. I was upset because she yelled at ME, when THEY were the ones who made a mistake, didn't notice that I had changed pharmacies a long time ago, and they were faxing the wrong pharmacy because of their own oversight. Do you think I got an "I'm sorry"... nope. In fact, I'm pretty sure she cussed me out after we hung up the phone. Ooo she was mad! I sure hope someone at the office reads this, because someone needs to have a talk with "nurse" Ana. She either hates her job, is a miserable woman taking it out on others, or needs some anger management. Or... she may not realize that she is in a customer service role (as a nurse, no less) where I am her customer (a patient, who's blood pressure may be a little higher after being yelled at) and she needs to remain calm and empathetic in her job! Oh, and, by the way... Ana: if you ever yell at me again, I will yell at you right back next next time and let it out on you directly, rather than vent on Yelp. Good day!

I was looking for a new primary care doctor after my long time doctor hired the rudest staff on the…read moreplanet. When I called to make an appointment, the front desk was pleasant and polite (phew!) and quite efficient, asking me to text my insurance information to verify coverage. When I called back 30 min later I was able to get an appointment fairly quickly. The doctor himself is very kind, patient and thorough, addressing all my questions. He recommended a colonoscopy and mammogram, and even referred me to a specialist I can look into. My prescriptions were sent electronically to my pharmacy, so I can just pick up when they're ready. The doctor and his staff speaks English and I confirmed they speak Mandarin too, great for when my parents are in town. There was a patient that came in as an emergency, and I was glad to see they accommodated him politely. Glad to finally find myself a solid primary care physician! P.S. they are moving a block down in Aug. 2024.

Don't come to this doctor worst place to be been waiting for a referral from him for 4 months he…read morenever put the referral in

This was my second visit at this location. The first one was a few years ago, and I had a pleasant…read moreexperience. I recently returned for a routine EKG. I arrived a few minutes early for my appointment and was taken in on time. I was assigned to Madeline and she was fantastic! Very friendly, genuinely nice, and a great personality that will put your mind at ease. The whole process was quick & easy and the front desk staff were also friendly & courteous. *Paid parking lot or free 2-hour street parking.

Wow I am so grateful to have found Dr Krystal Young. I was suspected to have a condition for years…read morebut every specialist I tried getting in with wasn't taking new patients or had literally years wait to get in with. I was also told by multiple doctors there was "no treatment aside from electrolytes and compression socks anyway." Boy were they wrong! I'm so glad I didn't give up, I'm nearly in tears one day into a treatment that caused immediate relief to the debilitating symptoms I've experienced for years. Dr Young was so knowledgeable and empathetic. She diagnosed me immediately and explained the condition in a way that was easy to digest. She outline various treatment options and explained what we will try next if needed. She really follows the most current treatment options and even participates in clinical trials. She was knowledgeable on my rare-ish comorbidities that exasperate my symptoms which was important to me. I feel so grateful to finally have hope and some relief with this. My only complaint, and even though it's a huge one I can't knock a star because she is so amazing and the front desk staff is really sweet, is it is an absolute nightmare trying to get through to the office. I spent over an hour between several calls and being bounced around just trying to get an email that I could send records to- they seemingly don't even have a general clinic email ?! There's also no client portal and the call volume is unhinged. Not having some other way to get questions etc to your doctor when the lines are so busy is wild. I really hope they get this sorted soon.

Dr Roth honestly saved my life. I was brought by ambulance to the hospital and was there for a week…read moreand it was Dr Roth that took charge and made sure that no detail of care was missed or overlooked. Dr. Roth is kind, experienced, calm and clear with a very human touch.

The worst office to deal with, they never pick up the phone & keep you on an initial hold forever…read more Unfortunately never able to talk to anyone to get an appointment. I call everyday in hopes to reach someone!

I understand that this office is very busy but it is because they have so many patients and give…read moresuch good care. I'm a retired nurse and appreciate the quality of care I receive from this cardiologist group. Just remember that the staff is kind and patient. When your Doctor visits you he will take his time with you.

Our first time with SCHC for a second opinion and DEFINITELY transferring into the practice. Dr…read moreSteven Chan spoke with my dad in fluent mandarin and provided us with evidence based plan of care (this is MUCH appreciated). That was QUALITY care!!! The staff moves patient along with efficient. The front office check in was straightforward. I can definitely see that the practice is thriving and busy (and this is very reassuring). I would recommend if there are peoplw strapped for time to perhaps get the first appointment of the day. Out appt was 8:30 am and left 10:00. On the way out, the waiting room was PACKED!!! Also, to be fair, when there are other people who were called in earlier (when you checked in EARLIER than them) most likely they are seeing other providers (the office has several nurse-practitioner). I personally do prefer to wait for the physicians.

Been coming here for over a year now to treat my allergies and it has been a great experience. Not…read moreonly is Dr. Wong a wonderful and caring doctor but his team is also very caring and understanding. They are very inclusive here and have multiple employees that are bilingual, Mandarin, Cantonese, Spanish, and Vietnamese are just some I know they speak! As someone that came in with severe allergies and asthma that was left untreated, Dr. Wong was able to help me figure out what I need to be doing to manage them. I also got an allergy test done here, which no surprise I'm allergic to almost everything. So I am currently taking allergy shots on a weekly basis but will slow down the shots eventually. All the employees I see are very friendly and more than willing to help! Brian has been here for awhile and is really such a nice guy! I definitely recommend to friends to come here and get a allergy test to figure out what they are allergic to! It has truly changed my life coming here!

Dr Wong reminds me of Mr. Rogers. He's got an amazing staff his main receptionist is incredibly…read morekind wish I could remember her name but if it wasn't for her I wouldn't have made it through the testing. The rest of the staff were amazing and kind as well Brian and Francine are unbelievably supportive pleasant and kind as well as gentle handed . Allergy Dr and staff of my year . Plus his office seats are cool decor is modern yet in no way tacky or gaudy.

The doctor was very friendly and helpful explained everything to me very clearly. I felt like he…read morecared about my experience and the technicians were very helpful.

Thanks to Dr. Ngọc Nguyen Tony to take care my Dad. He was a customer 2007-2011 . Dr. take time to…read moreexplain and recommend what to do in the future. I am driving from van nuys from the rain. Thanks to All of workers and Dr. Ngọc . Again thanks to All