I moved to the area about 6 yrs ago and chose them because they were local. The 1st few visits were…read morefriendly, normal, went okay but after a few years a see lot has changed. The service has degraded, on all levels. You make an appointment, give your ins info, confirm the appt...all set. Then you get a reminder 5 days before the appointment, then about 3 days before, each time I respond yes, confirmed, complete all the pre appointment intake forms, etc...should be all set, right? NOPE. 2 days before the appt., another text to confirm, then the day before they send a text threatening to cancel my appt if i don't confirm by 6pm today. Really? I still kept my appt., went in on time in the afternoon, 1pm est and waited for about 30-40 min for the dentist. I wonder...can I charge him a late fee? Ha... Meanwhile, while in the waiting room...I can clearly hear the employees at the front desk area talking about people once they hang up the phone, it was bad. It was so uncomfortable because I am sure they talk negative about me as well since I am a patient...I mean, why wouldnt they, right? Now to the visit.. He walks in, I'm chatting friendly and he turns around with a needle in his hand coming for me mouth. I swear I instantly had a flash of Steve Martin and Bill Murray in the Little Shop of Horrors movie 'Dentist'! I asked for a numbing gel since I have Very sensitive teeth and am being seen by a Periodontist still but I have to also continue to be seen by a general dentist. When I asked, the expression on his face was not understanding at all, he looked pretty annoyed that I asked. Moving on to perform 3 fill-ins...Never asked me how I'm doing during the work but conversed with the assistant about personal stuff, like where they like to eat...who di what to who at the party...the entire time. I felt un important to him, and almost like he was annoyed to be servicing me. Now, about 3 weeks post fill-ins, I am in pain on 1 side he worked on but I will not make the mistake of going back to him to fix it...what did Bush say? Fool me once shame on you, fool me 2x shame on... hahaha I'm done now, will be switching my entire family to another general dentist. This practice must not want or need our business. I am not the type of person to settle when it comes to medical...anything.

Very knowledgeable, friendly service, thoughtful and thorough. Great experience. Glad that's my…read moredentist office.

I'm not certain of their dental work, I can't speak for that, but as a community member &…read moreneighbor...they are lousy. The restaurant next door, CinderBar, can get crowded at night (when iSmile is closed) and has limited parking. Yes, I saw the 'towing' sign in the iSmile lot, but didn't think they'd really tow @ 9:00 pm on a Saturday night when the dental office was dark. But, yes...they did tow my car. I understand restricting your lot to your staff & patients during your open hours, but towing when you're closed? That's just not friendly or neighborly at all. I'll look elsewhere for my cleanings and certainly will be sharing my story.

Doctor Kassem is the Best-- After Years and not going to a Dentist He took His time to explain…read moreevery Procedure I needed Also want to Thank Nicolett (hope my spelling is correct) for being there for me for every appointment You are Amazing Thank You Kathy Edzards

My anxiety before going to the Dentist was immense. Not anymore! I did my research and haven't…read morebeen to a Dentist in years. I struck gold! I met Dr.Lee from Church Street Family and Cosmetic Dentistry and she is amazing! I need extensive dental procedures done and feared my first one today and all for no reason. I never had this experience before. Two extractions within minutes. I have several more things to be done and I made sure I told Dr. Lee I would come back 7 days a week if she needed me too. Such a great experience. The staff, the hygienists and of course Dr.Lee are fantastic! I know i made the right decision! Thank you all!

The support staff at this office are killing the practice. Very mean and they will cancel your…read moreappointment if you don't respond to their texts within two hours. My job has varying hours and times I'm not available by phone. I can't always respond within two business hours. The hygienist I saw was awfully heavy handed. I've never had a cleaning and been in pain for days until visiting this office. I will not be returning. There is no need to deal with mean staff and uncomfortable cleanings.

It recently moved to the area and was looking for a new dentist and I seen this was a new place…read morewith no reviews so I figured why not check it out I'm so grateful that I did this staff and service was phenomenal. My appointment was for x-rays and a cleaning they were thorough and took their time which was great because normally whenever you go to any type of doctors they're always rushing you and pushing you out the door. I will definitely be back there in six months for my next cleaning and anything if needed in between then and would definitely recommend this place for anyone that needs any type of dental work!

Always above and beyond service! They let me know when appointments open up and maintain excellent…read morecommunication. Very caring and patient staff. Dr. Sherly Alex is the very best ever!!!!!

Thorough cleaning and inspection of my teeth. On time!…read moreFriendly and professional hygienist and dentist. Love Dr Alex!

Wonderful dentist experience which feels rare! Scheduling an appointment was easy via phone. I was…read moreable to get an appointment for the next week. They sent a text with a link to fill out all forms prior to the visit which I appreciated. I made it to my appointment about 15 mins early. The waiting room was clean and organized. The front desk gentleman was extremely kind. He thanked me for being early then I was taken back right away for X-rays. Once the X-rays were completed, Dr. Amir came in and asked my concerns. He was personable, professional, and very knowledgeable. We chatted a bit and he went right to work to give me a deep cleaning. Next thing I knew, my appointment was over within the hour and I was on my way home! Loved this place!

Don't waste your time. Whitman Dental staff is always changing and they will lie to you to get you…read moreto commit to a payment, they will do bad work and/ or begin working on your mouth, then stop and demand more money to finish. They are going to respond to this and attempt to blame me but just be warned. They lie.

Finding a dentist you truly trust is rare, but Dr. Sapienza and his team make it easy. A military…read moreveteran, he brings a level of professionalism and care that immediately puts you at ease. What's even better is that he's joined by his two daughters, who are also skilled dentists themselves, alongside his wife, who is a warm and personable figure. Lastly, the receptionists are relatable and easy to remember, because nobody could forget a friendly smile like that, The hygienists here are fantastic. They're friendly, genuinely listen, and remember the little details about you, which makes every visit feel comfortable and personal. From the moment you walk in, you feel at home while knowing your dental care is in excellent hands. I wouldn't trust anyone else with my smile.

I was very disappointed in this place. i waited an hour for my consultation and then afterward, I…read moreagreed to have treatment but Rochelle strung me along for months telling me she was going to submit the treatment plan to my insurance but never did. I'm not sure why this happened and couldn't help feeling like I was getting screwed. I think she wanted me to pay full price even though I have insurance and she should have used the insurance rates. I had to reschedule my first appointment for treatment to begin, one excuse she used was that their computer was hacked or something and they couldn't submit the determination but I told her if that was the case why didn't you just send it regular mail then? She knew I had an appointment coming up soon. I finally just said forget this. Beware.

They are the very BEST in the Business!! Very attentive, professional staff who go above and…read morebeyond to provide A1 service. My Dentist made me feel the most comfortable I have felt in a dentists chair ever in my life! Her warm demeanor and excellent precision touches made my visits very worry free with very little if any pain to follow. I highly recommend this practice to any and all who want the very best in Dentistry.

I was using Berlin Dental Arts but the woman was just so nasty to me on the phone over a $50 bill…read morethat they never even sent me (I said no problem I will pay it when I come in) and she continued to be nasty- I don't even know this woman- that I'm not going back- so I have a toothache and need a recommendation for another dentist please