I would rate the office staff a -5 stars to be frank! I…read morerarely leave such a review but in this case it's More than warranted. First, whoever's in charge of billing at this office should be Fired! Since December 2025 my Husbands colonoscopy has gone UNBILLED to Insurance, even though the office staff took a copy of his DL with address has been sending statements to his prior residence from 25 YEARS AGO, never bothered to even call him, after 3 separate calls as of Today 5/15/26 UNBILLED. I love the Nurse practitioner but the Billing staff is Lazy and unable to perform the basic 100% covered procedure billing. Do yourself a favor and don't waste your time buried in billing issues which the Staff informed me they WON'T call anybody to resolve it! Sorry but your Staff is amazingly BAD. Good riddance and my next to do is file a complaint with Michigans Attorney General, maybe your Boss will pay attention when the state gets involved. The Office is located at 1066 N Monroe Drive just to make sure the right office is listed.

I made an appointment back in February, for a May appointment, and they rescheduled it to late June…read morewithout contacting me at all. This place will never have my business.

I like my dr...dr. Gupta has helped me basically have a life again.. I recommend dr Gupta to…read moreeveryone.. he listens to everything you have to say,he goes out of his way to make sure your health is at its best..you can definitely trust dr.gupta with your life.. trust me I know from experience.

Dr. Gupta (Fairfax, VA) was the primary care provider to my late elderly mom and is very…read morecompassionate and caring. He listened to her concerns and calmly explained next steps to her even after a telehealth visit. His staff is efficient in scheduling and timely in billing. I heartily recommend him to anyone in NVA looking for a "go to" doc.

Why do these doctors have to be so arrogant and rude and always seem in a hurry to get out of…read morethere, most of time at least. Maybe too busy thinking of ways to spend that big salary and attempt to leave Monroe and it's Medicaid or worse POOR left in the career dust and past as expediently as POSSIBLE. This place needs a major overhaul and reality check, and yes, socialized healthcare WILL arrive one day, whether wealthy docs and INSURANCE companies like it or otherwise. End.

Unhappy with communication in general. However, this review is regarding privacy. Had an…read moreappointment. Resident said he was referring me to ENT. He said he was going to print my after visit summary and referral. The paperwork I was given (which I didn't look at until I was in a store parking lot was not mine. The patient education pages were not about what I had been seen for. However, they had no identifying patient information. I did, however, have a referral that was not for me stapled to the end of my packet. It contained the patient name, birthday, address, phone, all needed insurance numbers, etc. I immediately called and left a voice mail. Returned call advised me to "tear it up and throw it out" after I stated that I did not have a shredder. When conveying with a family member what happened, it was brought up that my referral was not there. Was my referral with my information also given to someone else? Would that person be as honest as me? I did not tear it up and planned to take it to the library to have it shredded (out of an abundance of caution). Fast forward to today. I received a call regarding this incident. I explained the situation and inquired about my referral. Was it floating around? I was told no referral was submitted for me. When I questioned why the doctor stated he was printing a referral and brought back paperwork, how could a referral not be there?, the person on the phone said she was not lying because that would be unethical. I was being lied to.somewherr. One of two things happened. The resident lied to me about a referral being printed or I was being gaslight ed to cover up their mistake. I was advised that I needed to return the paperwork (that I was told to rip up and throw out) so it could be destroyed appropriately. Like it is my responsibility to come back out to do this. Not the first time I have had issues with privacy and patient information being mishandled. My suggestion is to always check your paperwork and to not be honest as I was because it starts a domino effect that somehow makes you the bad guy. I have no trust in this place now.

Dr Pasko is a pleasant person, however each time I had an appointment (with the exception of the…read morefirst being 30 minute wait) I waited no less than 1 hour and 30 minutes past my appointment time. His person who brings you back to the exam room, informed me I did not have to choose him as my primary care if i was unhappy with the wait time. He listens to you but will also talk over you if he does not agree. His office is a bit unorganized, as i had to reach out to other doctors while waiting for referrals. He will not speak to you on the phone, he demands you make an appointment.

You might have to wait a bit sometimes, but it's worth it because he sits and actually listens to…read moreyour concerns. Dr. Pasko is very nice and all the staff are friendly!

I can't express how awful this doctor is, he is all in it for the money. I moved back to the area…read moreafter seeing him for years ten years ago, and he didn't even recognize me. I asked him if he did, and he didn't. He was my doctor for ten years. He immediately asked what my insurance company was before even addressing my concerns, and then repeatedly asked me what I do for a living. Ok, what is it his business to ask which company I work for? He didn't even listen to my answers or asked how I am doing. He also asked how my uncle is doing, who passed away 4 years ago, AND who he treated for 20 years and was at his funeral. Seriously?!?? Well my only answer is how much money he could get from me and my insurance company. He then forgot to give me my two prescriptions, which I felt awful, and I had to go back to the office once, then call for the other one to get faxed. I was in search for a new pcp and thought I could go back to him, but no way! He scolded me for the meds I have been on for years and tried to switch them to obviously meds that he was getting kick backs from Pharmaceutical companies that give him perks. He was so rude that it made me super uncomfortable, lie u could it not talk to him at all. He used to smile, tell jokes and be comforting, we'll not now. He must have gotten in trouble for something or is miserable in his life. He asked to take blood work, sent me for an X-ray, then he totally forgot to take my blood. He tried to push antidepressants on me and I'm not depressed. He was taking in circles, forgetful and didn't even refill my inhaler I needed, instead he gave me a sample of one that is really expensive that I've never taken that is NOT a rescue inhaler, but a daily powder type one. I had to call back three times to get the proper meds I needed for my flu. It's scary that he is still in practice because my family all used to go to him and he used to be great. Now he's a negative, judgmental, and condescending doctor; not a healer. When I told my Mom I went to him, she couldn't believe it because he's so bad, but I was so sick and I'm search for a new doc I could trust and talk to ‍ There was no care in his eyes, just money. I'm writing this so others don't experience this awful "care." Zero empathy, total judgement, and pushing drugs on me that I don't need. All I could see in his eyes was what money he could get out of me and my insurance company. I can't wait to get my itemized bill from this office to see how bad he overcharged me. And all to try to persuade me to get on brand name drugs that he's getting perks for, it's truly sad how this man has changed. I feel like his memory is slipping, his attitude is selfish, and he doesn't truly care. I couldn't have been more disappointed and disrespected by a physician. I'm glad he forgot to do my bloodwork because who knows how much he would have charged for that unnecessary bs. My advice, never go here, and if you do, get your itemized bill to see the overcharges he writes. Again, get your itemized statement, go over it and call your insurance company to make sure the charges are correct, if not dispute them. I guarantee I will have to do that with this one busy. I give one star for the excellent nurses and front desk, but ladies, please work somewhere else, you can do better than this con artist with a medical degree. Again, doctors are not gods, they are humans with flaws, so please find someone that has at least a little empathy and is not a greedy drug pushing monster. I felt even more sick when I left his office because of the stress he caused me, my fever got worse and I felt offended in how he treated me. Plus I had to beg for my prescriptions that he forgot to give me and call multiple times. He is forgetful, a drug pusher, doesn't listen, combative, and lacks the compassion that every physician should have. This may be the worst experience I have ever had with a MD, and no thanks on the garbage meds he tried to push on me. This man should not be trusted with anyone's personal health.

He treated my paralyzed mom when she would go to the hospital and she couldn't stand this guy. Rude…read morecareless no compassion. Find another doctor. This is a last resort