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    Michael R Murray, MD

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    10 months ago

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    Premier Orthopedists

    Premier Orthopedists

    2.4(5 reviews)
    2.2 mi

    Update: The Doctor is amazing and understanding as well as the staff that took me back and talked…read moreto me! They were all super understanding and listened to me. That is why this review is 3 stars! For them alone I WISH I could give this place 5. However, as I was leaving my follow up the receptionists laughed at me like they were annoyed at me. One of them scoffed and the other kept making faces the entire time I was trying to schedule an appointment. Again, I am just a person trying to navigate a workers comp claim and majority of people I've interacted with during this process have been kind and understanding, some have done nothing but left me in tears and not wanting to contact the office for any questions. It costs nothing to be nice. ------------------ Dr. Charles was super nice however, the person I've spoked to both times on the phone for my workers comp claim has been unhelpful and argumentative when I was trying to update some paperwork so that I could be paid through my company for my missed work due to my injury and when I was trying to make the initial appointment and give them my information for an appointment.When making the appointment she seemed mad at me the entire time. I've never had to do a workers comp claim this extensive before so I was confused. The tone in her voice made the conversation rough, but I brushed it off. Then, when I was trying to change the paperwork from 'can't return to work' to 'light duty' so I could watch videos at home for light duty and get paid through my company and not have to go through workers comp insurance she refused to help me. Even once I explained that light duty is only videos at home. She kept repeating 'why would the doctor do that' and said she would have him contact me to discuss it further but after looking up my file she said "it said can't return to work he isn't going to change it." I believe she refused to make a note on file for him to contact me due to that. I believe her name is Melinda. She is who I have had the unfortunate privilege to speak to everytime I've had to contact the doctors office. I now have anxiety every time I have to call her due to how she has treated me over a workers comp claim. I ended up in tears after the conversation and besides my follow-up appointments I refuse to do PT in that office and had to find a different PT office elsewhere. Also has been over a week since my appointment and I still haven't recieved my cold therapy unit!

    Office staff for Dr Schwartz is horrible!! They never call you back and missed schedule my…read moresurgery! I had a very terrible experience and now have to seek some other surgeon and have to wait to get my knee operated on!! Please go elsewhere for quality service! No one should have to deal with this incompetence!!!!

    Legacy Plastic Surgery & Aesthetics

    Legacy Plastic Surgery & Aesthetics

    3.6(8 reviews)
    1.8 mi
    $$$

    I am over 70 with very fair skin, and this was my first foray into serious wrinkle and skin tone…read moretreatments. After a 40-lb weight loss in about nine months, my face started to show wrinkles and dryness I'd not seen before. I took a chance going to Legacy for this rather intimidating procedure and I am thrilled with the results, and the way I was treated and cared for during the process. Their office is easy to reach and park, with a spacious and attractive reception area. I first went for a consult (free) to explore options. Everything was on the table, from a better moisturizer to a face lift. I knew nothing. The lovely esthetician Cammy advised a Laser Cool Peel treatment as a first step. She explained everything clearly and patiently, from what to expect during the treatment, to healing process, after-care protocol, and price. I scheduled the procedure for two weeks out. On treatment day everything went as explained. We took "before" pictures, then my face was numbed for about 30 minutes with a topical gel, then the laser procedure took less than 15 minutes. I was sent home with sample sized healing serums, balm and sunscreen. That night I experienced the expected "sunburn" type redness and with the serum and balm it was virtually pain-free. The next day most of the redness was gone and I was just left to wait for the stages of healing and peeling. I had no unpleasant side effects at all. One week post-procedure I went for a quick follow up and advice for skin care maintenance products. Cammy sent me home again with some more samples to try before I invest the several hundred dollars some of these creams cost. I rarely take the time to write reviews but this provider is very good and delivered as advertised. I am very happy with my experience at Legacy Plastic Surgery and Aesthetics in Exton PA.

    You can see my review from 7 years ago. Today, I received an email, with zero details, that came…read moreoff as an attempt at debt collection. Other than my original consult, which was covered by insurance and my co-pay, I never went back (read my first review as to why). Then I get this message out of nowhere about making payments. So, I called - was put on hold for several minutes, and hung up on. My next call was to my attorney. Medical debt in PA expires after 4 years so even if there were a balance (which there isn't) they wouldn't be entitled to it. SO BIZARRE. So I sent them an email. And got the attached in response. Then a follow-up email to my emails telling them to contact my attorney if they feel I owe them a debt. They responded and apologized for the confusion, explained the email was that they are basically passing their costs for accepting a credit card onto the patient (disguised as a cash discount which is an OLD and unethical practice), but not for hanging up on me. This place is sketchy from start to finish. Find somewhere else.

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    Legacy Plastic Surgery & Aesthetics - Email from practice saying they're surcharging you for use of credit card.

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    Email from practice saying they're surcharging you for use of credit card.

    Michael R Murray, MD - spinesurgeons - Updated June 2026

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