Dr. Sheptock is my primary care provider, she is absolutely amazing! Actually the entire office…read morestaff is always prompt and friendly. I decided to give them a try when I first moved to Kennett and I'm so happy that I did. I cannot sing their praises enough! Thank you for the wonderful, prompt and attentive care you have provided to me.

Good experience with Dr Francesco. He spent a long time addressing various concerns at first visit.read more

Best doctors and staff! I recommend this office to everyone looking for a pcp…read more I see Dr. John and he's fabulous. He is extremely thorough, includes you in your healthcare decisions, and responsive. I can send him a portal message and he will respond within the day even on weekends. Heather, the phlebotomist is exceptional. She is the only person I will allow to touch me for blood work. All of the the front desk is great, I just wish there was more of them. The wait time on the phones can be very lengthy upwards of 20+ minutes.

I had my first appointment this week at Kennett Family Practice. As a new patient I found them…read morewelcoming and concerned for my health. Everyone from the receptionist to the med tech to my PA made me feel like my concerns were important. They took more time than I expected to explain procedures and results.

I've been coming here for almost ten years and I love this group. You can always get an…read moreappointment and the wait time before you are taken back is always short. I choose to see the P.A. in this practice because he is so thorough and detailed. His judgement is impeccable every time.

The office manager and staff are rude and condescending. Dr. Ferraro is incompetent. When I went to…read moresee her, she did not address any of the problems that I had intended to discuss. Instead, she asked what supplements I take and then walked out of the room! I originally came to this practice because I saw Dr. Knox who was amazing however he retired. The other doctors that I saw there equally ignored the problems that I wanted them to address. When I tried to change doctors to Dr. Paula Berry who recently joined the clinic they told me that I could not see her, and she would not see me because they said that I had changed doctors in the clinic and berated me and were nasty and hostile. I have never been treated rudely by any physicians office! I suggest avoiding this practice.

The receptionists treated me like I was interrupting them. Very rude. Talked down to me on the…read morephone when asked simple questions. Waited for an hour and was called back by mistake and sent back out I. The waiting room for 20 minutes. Seems like this office is disorganized.

Fabulous medical care! The staff is the best…read more Dr. Stefanie Steiner is perfect. Tina, Pam and Dina are the best.

Staff is rude !!! Very Difficult to schedule!!! Doctor turn…read moreover is obvious. Terribly run practice!